Pet friendly Hotels Prague

I regularly stay in this hotel on my business trips and I really love the place. The rooms of all types are very spacious, super clean, with very comfortable beds and some of them on the higher floors offer the most amazing view of the city. Breakfast offers high quality food and big range of meals and when the weather allows there is a lovely quiet garden for you to enjoy your meal outside. The hotel itself is located in a very elegant area that gives you both the benefits of quiet and very safe place and easy access to the most desirable tourist spots that can be easily reached by the public transport as both the bus and tram stop right in front of it. But my biggest praise goes the hotel staff as they are the most helpful, welcoming and kind people you can wish for to meet while travelling. They really make you feel most welcomed and at home, are anytime ready to help you or give you an advice you may need on your trip. Those people are the biggest and friendliest professionals I have met through my travel experience and I can not thank them enough for making every stay in this hotel the most memorable and pleasant experience.

My spouse, my friends, and I stayed 2 nights for Canada Day weekend at Mama Shelter prague. It's in a great location, short transit to old Town Prague with multiple ways of getting there. Bolt, scooters, tram, or even walking works as well. Staff was friendly, except for when we got back to our hotel room on Saturday night. The door was left open by house keeping and luckily nothing was stolen. A woman staff member at the front didn't believe what I told her, so we showed her and said something would be done about it. Upon checking out, there were no notes, and nothing was done. So definitely a lack of professionalism by the night staff. Breakfast was excellent with alot of choices. It's a buffet and is open from 7am to 1030am most days. Food was fresh and 0 issues. The room was clean and spacious. King size bed was comfortable, the air conditioning was okay, but could've been better. 2 TVs and 2 bathrooms. So it was a comfortable stay for us. Overall, definitely worth the money you pay to have everything included. I still believe the hotel parking should be included into the price like in North America.

This just few steps from the whole attractions of the beautiful Prague old city, shopping malls, restaurants, bars, everything is within a minute or two walking distance, undisputable location. Rooms are specious and comfy, bathrooms are also wide and big, AC works properly.. Rest of hotel services are typical excellent standard of Marriott. Breakfast is rich with plenty of varieties, however, there are NO big dinning options at the hotel despite of its big size, yet this is not a big deal cause the moment you step out of the hotel front door, nice restaurants are loaded everywhere. Bit expensive but will book it again if in Prague.

I stayed here last weekend and all I can say is amazing, rooms are immaculate, while hotel is beautiful and the service is incredible! Every meme er of staff we met were so helpful and friendly and went out of their way to help! I would like to give a special mention to Petra who helped me so much when our airline lost our luggage and I didn’t have my essential medication, Petra was amazing and found a doctor immediately for me who provided me with my medication! All staff went above and beyond and I would recommend this hotel to anyone visiting Prague!

Cleanliness: was good. Nothing seemed to be dirty. One thing was a bit off but it was nice overall. Location: is great as there is a large shopping mall, markets, and tram nearby. And a lot of sightseeing to do closeby too. Service: very good. I only know a couple czech people but they are super serious and blunt, so I expected that and wasn't disappointed haha. They helped us check in early and even swapped our room for a double. Amenities: we didn't opt for it, but they have a bae, breakfast, presumably dinner. Only thing lacking would be a fridge in the room. Extra: we struggled to get the temperature just right haha. Maybe just our problem though

The consistent style of the four seasons is quite satisfactory, no big mistakes and no big joys. The service is also very good. Also received chocolates. There are almost no people in the spa pool, so I went to a private room. The only problem is that I forgot to put the do not disturb sign... and was interrupted many times: cleaning, checking the minibar, refilling the minibar, turning down the bed... a bit annoying... and many others. The doormen greeted each other warmly. It is useless to evaluate foreign hotels here. don't give me feedback either...

It was an enjoyable stay, nice rooms, good food, very nice employes. The rooms were clean and in good condition, the beds are very comfortable. When I come to Pragu again will be staying here. Definitly recomend to all.

We stayed for 3 nights, 4 days. Our reason for staying was that we were attending Lewis Capaldi at the O2 (just opposite!) Prior to arrival, I had asked if they offered anything additional for my partner’s birthday. I received an email back quite promptly that I could purchase a bottle of bubbles or a cheesecake. I opted for the bubbles and asked for this to be in the room on arrival. Before we arrived, we received a notification through the Bonvoy app that our room was ready. On arrival, this was not the case. We waited for an additional 20 minutes or so, and the reception staff were very friendly and went through the city map with us. The room was spacious enough, and included a nice welcome message - though my partners birthday was not mentioned (something we had in previously hotels - so maybe something to consider?) Unfortunately the bottle of bubbles was not in the room, which was a little disappointing. Reception kindly allowed me to borrow a EUxUK adaptor. Once I had got back to the room, a member of reception had bought the bottle up. However, I was not there which ruined the surprise and whole reason I had done it. We decided to eat at the hotel restaurant. The food was okay, but the service was poor and inattentive. Before the concert, we had asked about access. We were told the hotel had a special entrance, and we’re given the necessary stickers to gain access - something we should’ve been asked & given on check-in? After the concert, we returned for a few drinks in the bar. The bar appeared to have a mixture of guests and non-guests, which was perfectly fine. However, the service was very poor. The bartenders prioritised Czech nationals and females, rather than adopting a ‘who’s next’ approach. This was also clear when table service was given to native Czechs, and not ourselves. The beds were pretty hard, though I would put this down to them being new and unavoidable. All in all, I would return if I were to be visiting a concert back to the O2. The hotel is outside of the city, but the metro is only 12 minutes away - the metro is incredibly good and extremely easy to use so this posed no issue at all.

I have 2 bookings and one of the booking was cancelled but don’t know why and reception couldn’t give me an answer. I was very frustrated, why my rooms were canceled when it’s all paid for. Overall for a Hilton chain brand, reception was very unprofessional.

They did it again! Top organization of my event. Event manager Dagmar Vlkova is real professional. Apart of fantastic organization of the event, hotel itself is really very good in all - nice clean rooms, delicious fresh breakfast and perfect helpful service.