Read genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 30, 2025|Superior Twin Room
PengskyThe hotel room was very spacious. However, they assigned us a disabled-access room even though we hadn't requested a special room type. This meant the bathroom facilities were all quite low, which was a bit inconvenient. The service attitude was decent, but considering the price, it offered reasonable value for money. The breakfast was okay; nothing particularly special but clean. The overall environment and infrastructure were good, but the cleanliness definitely needs improvement.
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Price per night from:PLN 232
Posted onMar 16, 2026|Studio
DaozhiFacilities: Good
Cleanliness: Good
Environment: The room is very spacious and ideally located near the Astronomical Clock, just a 5-minute walk away. For Old Town, it's an excellent spot with plenty of supermarkets and restaurants nearby.
Service: You can only check-in at the designated time. It's a fully self-service check-in process. Scanning the passport was very slow and kept hanging the camera. I couldn't even register in other countries; it only worked once I landed in Prague (I suspect there was an internet issue).
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Price per night from:PLN 384
Posted onDec 31, 2025|Standard Room 1 Double Bed Non Smoking
Paty KREYEEverything was perfect!!! The staff is welcoming, available, and attentive! The hotel's location is impeccable; public transportation is just a few meters from the hotel, making it super convenient to get to the city center. The room was very clean and spacious! We will definitely be back!!!
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Price per night from:PLN 228
Posted onNov 15, 2025
Sarah from UK
From initial booking the hotel staff were efficient. I dealt with the hotel direct to organise airport transfers. I was booking for a party of 6 and we were not all travelling together. Each of the three transfers from the airport were on time and the driver easily located. The return journeys were equally good. The location is extremely well positioned, being only a 2 minute walk
from Charles Bridge. The hotel interior was very spacious and extremely well kept and clean. The rooms looked to have been pretty recently updated with lovely en-suite bathrooms. I had travelled lightly with hand luggage only, so the toiletries were very welcome as was the coffee/tea & kettle. There was a digital safe and a fridge which could be stocked at an extra cost. The rooms were as warm or cool as you wished being controlled by thermostat and there was a constant supply of hot water. The breakfast was absolutely great. If you are looking for a full English then look elsewhere but bacon, egg and beans was always available. There was different types of bread, cereals, jams, fruit, yoghurts, cheeses, a vast selection of cakes and cooked vegetables together with quiche and sliced meats Also dairy milk as well as non-dairy I could have sat and eaten all day long. My only gripe was that the bar was not constantly manned by bar staff. This task was carried out by the receptionist on duty and there was not an actual area for the bar, merely a few bar stools positioned at the bar itself, which was located between two eating areas. so not a cosy spot to socialise in the evening. Would I return to this hotel again - MOST CERTAINLY!!
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Price per night from:PLN 412
Posted onMar 1, 2026
Guest User
The only downside was the check-in/check-out times, otherwise everything was great.
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Price per night from:PLN 339
Posted onApr 22, 2026
Sekani 27
Great location, really easy to get around, with the metro and trams just a short walk away.
A couple of things to be aware of: you have to pay extra for basics like towels and shower gel, and you’ll need to buy your own padlock for the storage drawers under the beds. They sell the padlocks too so you can get from them if you didn’t come with one.
Breakfast was simple but did the job. There’s also a small minimart on site, which is super handy if you need something when other shops are closed.
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Price per night from:PLN 106
Posted onMay 12, 2025|Standard Room
K-KHWe booked three rooms for a group of six and stayed for three nights. Upon check-in, we immediately found that the rooms were significantly smaller than what we had booked. After having contacted front desk and Trip.com, rooms cannot be changed and we were only offered very minimal compensation without clear explanation for the discrepancy in room size. We felt very frustrated not to mention the time wasted seeking for remedies.
The hotel’s central location is perfect for exploring main attractions but several aspects of our stay did not meet expectations. 1. Room Size & Cleanliness: The room was small and the overall cleanliness was below average. For instance, the hairdryer full of fingerprints and grease (no hygiene bag) is put right next to clean bath towels. 2. Privacy Concern: An uninvited housekeeping staff entered our room without knocking to promote a €25 hotel branded teddy bear, which is totally unacceptable and lack of respect for privacy. 3. Breakfast Experience: Breakfast had a wide selection but it was served in the bar area (where is the main entrance of the hotel to reach hotel front desk) and mezzanine floor with fairly limited seats. Food was laid over bartender’s countertop that created a chaotic and stressful environment especially during the breakfast peak hours. 4. Security Concern: As the hotel was modernised from a historic building, there are structural limitations e.g. the staff / housekeeping lift and dedicated lift to the rooftop bar share the same lift lobby for hotel rooms. The bar lift somehow also provides access to hotel room floors. This poses security concerns since non-hotel/bar guests could potentially access hotel rooms without any security checks.
This hotel would suit travelers who prioritize location than any things else. Based on our experiences, it should not be classified as a five star as it claims for.
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Price per night from:PLN 500
Posted onSep 1, 2024|Superior Room 1 Queen Bed
rymahabibThe hotel is not bad, old but has its own charm, we actually liked the decor, the location is very good, the breakfast though is very average, nothing special.
We had the worst chek-in experience in our life with Mr Nader, who was very rude, we have booked a superior double room and paid the full amount in advance, when we arrived he simply said he had no room available, and that he will move us to another hotel of theirs, and it was far from the location we chose to stay in for it's proximity to everything we wanted to visit, and that of course without even asking for our opinion. We said no and that it is unacceptable to move us to a hotel on the other side of prague, not in the same category, he even lied and said that it was also a five stars hotel but it was a 4 stars hotel. He was very unfriendly, extremely rude to us, he even insinuated that it was our fault because we had booked the room on the same day and he repeated it many times with a bad attitude. We did, but it was at least 8 hours earlier than our arrival, we even checked several times that the room was still available hours after our payment. He finally silently gave us a deluxe room with twin beds, without explaining anything, when we saw the room we told him that we are a couple on a romantic trip we want to stay in the same bed, he yelled at us saying that we insisted to stay in the hotel and not move to another one, and that the room he gave us is way better than the room we booked, which was a superior double room, we didn't really care about the room type more than we care that we got a double bed, but we finally accepted because we got no choice but to move to another hotel that night. They made the beds closer, but they kept moving away the whole night which was very weird and uncomfortable. He could've at least offered us free breakfast, but he instead made us pay for it, and told us if we want something we could go speak to the manager. It's never about money for us but the way he dealt with unsatisfied clients is the worst, and we work both in the tourism, in fact we are both managers! His colleagues the day after were more friendly and they moved us to a room with double bed with a great view, which we liked much more.
A thing that we noticed is that the staff of this hotel are very unfriendly with no reason, they make you feel that you're bothering them just by walking by (the young blond girl in the reception, the breakfast staff, except for the young guy in the reception and the concierge, who was very nice welcoming and friendly and kept smiling the whole time.
We would only recommend the hotel for its location and the artistic decor, but never for the service.
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Price per night from:PLN 384
Posted onMar 2, 2026
Guest User
Overall, very convenient and comfortable hotel to stay for short time. Breakfast is great, good amenities if you want to use the gym and laundry. The only thing we noticed that housekeeping only gave fresh towels and emptied bins. It did not look like they cleaned or made the beds. Not sure if you have to request this at reception as there was no sign to put on door to make up the room either. On the other hand the staff were super friendly and helpful. They gave us early check in and late checkout, which allowed us to freshen up before travels. For short time stay, this is a good choice.
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Price per night from:PLN 337
Posted onMay 29, 2026
Guest UserGreat location! It's super convenient for dining and getting around on public transport. The room is incredibly spacious with large windows offering fantastic views, which was definitely my favorite part. The amenities provided are very comprehensive. Just a heads-up, the bathroom has a bathtub, and the lighting fixtures are a bit unique, so taller guests might need to be careful. There's no air conditioning, but a fan is provided. The only downside is that the elevator is extremely noisy when it's operating.
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Price per night from:PLN 214