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Location was handy to train for early morning departure. Shower very good. Clean functional

After booking, it is very convenient to rent this hotel because it is very convenient for food. The businessmen who go up to Beijing once a week rent this hotel habitually. Even the waiters are familiar with us. The most important thing is to facilitate food, drink and transportation.

The room was so clean and calming. staff was very friendly and helpful. Breakfast was so delicious and many choice. highly recomended.muslim friendly

Stayed at Grand Orient for one night for a business trip, and even though the hotel catered more for families with children (they have an in-house water park, though I did not try it out), I was generally satisfied with my stay. Room: Being relatively new certainly helped them in this regard, as the room's fittings were good and intact and the room itself felt fresh despite not having any windows. Bed and linen were comfortable, and the room was equipped with basic amenities. They provided an ironing board and iron which was a handy addition. Toilet was clean and modern. My only complaint - the toilet had a small tube (most probably for draining air-conditioning condensate water) sticking out of the ceiling directly on top the sink, which dripped water once in a while. Definitely something that needs to be improved on. Also, the room was quite small and felt slightly cramped. Location: Not very conducive, as there are hardly any shops within walking distance. The nearest convenience store would be a petrol station, about a 5-minute walk away. You would have to drive out for food and goods. Staff: Professional and welcoming. No complaints. Conclusion: Even though the Grand Orient had an in-house water park and was more family-oriented, the hotel premises was generally clean. It is probably not well suited for certain target groups, so do bear in mind what your priorities are before considering this place. All in all an ok place, though I may have scored it higher if it weren't for the odd water leak issue in the toilet.

The hotel is good despite quite an old hotel itself. My stay was comfortable. Room is clean, but aircond is quite cold for me because the temperature cannot be adjust

This hotel is conveniently location in the Prai area; close to the highway - access via car or Grab is easy. It is also 6km away from Penang Central for access to the Ferry. Check in was convenient and easy but staff has to update their knowledge on hotel, facility, bookings and room perks; and also the surroundings because clients might ask for information. Room was superspacious, internet was somewhat stable but had trouble accessing some of my work pages (probably network security). Despite looking modern, its also a bit runned down where some furnitures needing a refresh and touch ups (see picture). Bed and linens were spacious and comfortable and airconditioning was manageable. Bathroom was okay with the cute toiletries provided (really cute). My room type comes with free minibar so they refreshed it daily. TV screen is huge but channel selection was limited. Breakfast buffet was mediocre at best but staff were always ever present. The doorman and security are kindest at the hotel.

clean budget hotel close to Penang, it's ok, it's worth the price. sorry there's no picture