The Malayan Plaza Hotel Reviews

Wide space, but very few amenities. No toothbrush, no bath soap. Plates, spoon and fork you can use is a little bit dirty. But the location and service is good.

My room selection was very spacious and it was great to see that I had a huge refrigerator and an entire kitchen area to myself, giving me the choice to cook for myself as all the necessary utensils were provided; this was similar to an Airbnb offer. The swimming pool area was quiet and beautiful, I had it all to myself. However, my problem was that customer service at the front desk offered poor service and had a nonchalant behavior ie my flight was late afternoon & I asked if I could stay for an extra 2hrs because check out was at 12pm and I didn't mind paying the fee based on a time basis but then she stated that I have to pay a full half day fee which is 12hrs fee which was ridiculous so I declined. Went down to the lobby and waited there for the 2hrs after which I asked if I could use the restroom then I was told it was out of use. Can you imagine that after spending so many days and money at the hotel but was refused to their restroom upon leaving.

I slept like a baby. I really love your rooms and AC

This is by far one of the dirtiest hotels I've stayed at in the philippines. The staff are great but the hotel has zero upkeep and it shows. There was a lot of hair on our bed and yellow stains. The lounge chair is worn out and dirty. The lamp shades were super dirty and hung on by tape. The tile we're coming up off the floor. It's very unbelievable how bad these rooms are. The lobby and pictures make the rooms look nice, but please stay at a different hotel as this is below a one-star hotel. They also mentioned free parking, and then when we arrived, they charged us an extra 400php per day for parking. Total scam as there was a bunch of open parking slots. I would definitely not recommend this hotel. They need major renovations to bring this hotel into the 21st century. Please choose a different hotel.

Room is big. Daily cleaning and housekeeping service good. Internet is easy and fast But no tissue given

super bait ❤️

Next time I want to stay here again because very accessible to all I needed and friendly people around  here 😍

Very safe to celebrate New Year. See you next New Year

I have to ask them to changed the mattress protector because it was so filthy. The bathroom was a little bit mouldy. Breakfast was ok but not recommended but services was thumbs up. Staffs are polite and helpful.

Place is well-maintained. Staff are friendly and reliable. We didn’t encounter any issue to throughout our stay. Recommended!!

The staff are great and accommodating. The only downside is on my first night, the room was not pleasant and not maintained. The air conditioner was loud , and I was not able to sleep at night. I requested to be transferred to another room with good amenities They moved me to another room in good condition.

We had a great time! I and my kids love every part of the hotel.

Good location. 5-7 minute walk to SM Megamall which is also a bonus. And a 24hour restaurant + convenience store outside lobby entrance in case you want to grab some food. Only downside had to wait for the lift long time, seemed to be only 1 lift works out of the 3. Their breakfast buffet could have more options, but staff were super friendly and room is nice and cosy. The terrace is amazing as you are looking right across the shopping mall. Regardless, i’d still come back.

We had a pleasant stay, the room is spacious and clean. Staff are friendly and accommodating and lots of malls nearby. Great value for money, will stay again in the future. 😊