"The hotel environment is good, the breakfast is also very good, the variety is OK, there is a swimming pool, free parking, close to the waterfall, the restaurant next to it is also very good, and it is also close to the casino."
"The room is big and the location is good. You can walk to Niagara Falls. The breakfast is not a buffet, so you can't eat enough and it's not tasty. The check-in cookies are sweet and warm. Parking is very convenient. The price has increased from $16.2!"
"Hotel is old and outdated. They charged additional approx $10 daily for amenities like wifi & pool which are free for most of the hotels now! No toothbrush, no slipper, no hot water etc.
Location is good, minutes walk to state park and rainbow bridge."
"Facilities: Nice room, relatively large, advanced facilities
Sanitation: OK
Environment: OK
Service: Good
The gym is also good, but it faces the parking lot directly, with large windows, so it is easy to see people working out. The water is only ice water. It is still a distance from the waterfall park, and it takes a long time to walk"
"The hotel's picture shows a highrise, but the hotel itself only takes fl 1-6. If you do not get the 6th floor, you will either get the view of the town or the back side of the quality inn bldg. You can use the elevator to the 18th fl and walk 1 fl up to have a birdeye view of the falls. Breakfast has to be preordered."
"In some balcony rooms, there is an exhaust vent on the side, and people with nervous breakdowns should be careful when taking photos. There is no need to pack breakfast, and it is also available to order."
"We had an amazing time I went with my sister for my 52th Birthday. Everyone at the resort was great, and the best part is its location. You can actually walk to Canada from the hotel! It’s less than a 30 minute walk to the border, but make sure you bring your passport and a few quarters for the bridge toll back to the USA, which is only $1.25.
The hotel staff were very friendly and helpful. We ordered room service and were impressed with the quick delivery and beautiful presentation. The resort also offers several dining options, a full casino, a spa, and a pool, making it a well- rounded destination whether you’re there to relax or explore."
"Room was clean and hotel put us on higher floor so we got a better view. Small coffee maker in the room. Double beds in room are comfortable. The drainage in our bath room was not working well, after informing the front desk, they sent their maintenance staff Rafael to check within minutes. A very short walk to the falls and linked way over to Canada. There is a tourist information counter on ground floor and saw some tourists engaged guides for their day out. Very simple breakfast served from 7am - 10am but good enough for my family. Have free coffee and hot water dispenser on ground floor available for guests. Overall a satisfying stay."
"I came during the epidemic, so there is no cleaning service, but the hotel is very new, the corridor is very beautiful, there is a Starbucks on the first floor, but it is closed because of the epidemic. It is very close to the waterfall. It is a three-minute drive. The hotel has a free parking lot. Parking at the waterfall is $10 each. Haven't eaten the hotel breakfast. The room I stayed in was very large. It was a corner room with two large floor-to-ceiling windows. However, because the hotel is relatively short, there are only three or four floors with average views. The overall hygiene is quite good, that is, shampoo, conditioner, shower gel or something is not disposable, it is the kind of three bottles filled with a lot of liquid."
With a stay at The Butler House B&B, you'll be centrally located in Niagara Falls, a 6-minute walk from Niagara Falls State Park and 13 minutes by foot from Seneca Niagara Resort & Casino. This bed & breakfast is 1.1 mi (1.8 km) from Maid of the Mist and 1.2 mi (1.9 km) from Niagara Gorge Trail.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. This bed & breakfast also features a communal living room and tour/ticket assistance.
A complimentary full breakfast is served daily from 8:00 AM to 9:00 AM.
Featured amenities include express check-in, express check-out, and multilingual staff. Free self parking is available onsite.
Stay in one of 4 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include separate sitting areas and complimentary bottled water, and housekeeping is provided on request.
Amazing
47 reviews
9.7/10
1 night
From SAR 753
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8.1/10
Very Good
GGuest UserWe stayed for two nights and did not set the do not disturb function, but the room was not cleaned. The service attitude of the restaurant was very poor, probably because we are Chinese. My daughter speaks very good English, but she basically ignored me. I booked a room for two days, and on the second day I went to the restaurant and was told that we only had breakfast for one day. I went to the front desk to find it again, and it was only then that I could get it. This is also a five-star hotel. In a word, it is a pain to stay in a hotel abroad, and Ctrip has no advantages abroad.
GGuest UserCheck in was poor, the staff is poorly trained. Despite having a fully paid up booking my card was debited $87, for which they had no answer except apologising.
They said they’ll looking into the matter but can’t do anything for now. They didn’t issue me a credit note for the amount charged.
There was no wifi in the entire hotel during our entire stay , for which they could again only apologise 😡. They couldn’t get it up in 48 hours!
Breakfast was served with a frown,no smiling faces, except Mr Liberta who was helpful and courteous.
They couldn’t serve plain hot milk and gave unripe fruits ( oranges and bananas) during breakfast .
GGuest UserLoved this hotel especially the hotel staff (especially a very kind lady who helped with my baby’s milk at 11 pm in night) are super friendly and accommodative. The hotel is very clean and the rooms were spacious. Loved our stay.
GGuest UserGood location! It's walking distance to Niagara Falls State Park about 6 min. The room was big enough, a little outdated room but the bed was great and comfortable. It's perfect place if you are looking for an affordable room just for sleep. Generally, hotels in NY side of Niagara Falls are outdated to compare to Canadian side. I am satisfied with this stay!
SShirleyMMjinfenjiarenThe hotel is very convenient for traveling in the scenic area. It is a budget hotel and the front desk staff is very nice. There are many tourists staying in the hotel. The room was booked for cleaning, but it was not cleaned.
DDANJINGThe family drove to Niagara Falls to play in the hotel near the waterfall. The hotel is opened by Indians. It is obvious that there are more guests in India and Pakistan, and breakfast can still be full. There are bread, milk, yogurt, eggs and homemade waffle cake. The hotel room is also relatively large, the double bed is also large, the sanitary conditions are OK, and it is more convenient to drive from the waterfall for seven or eight minutes. There is an Italian restaurant near the hotel, and it is convenient to eat. It is still possible from the price/performance ratio.
MmanmanmandyGM is very nice
The bouquet of warm sunshine when I woke up in the morning was given by the lobby manager.
He was very polite in setting up breakfast, teaching him how to make it, and passing out tissues...
GGuest UserThe room is OK, a standard room with a sofa, no suite space, some distance from the waterfall, probably in a residential area, a decent hotel, the included breakfast is very important, standard gourmet meal, tastes good.
최최I used it during my business trip and I was able to spend the perfect day on my business trip. I plan to use it again on my next business trip and thank you for your excellent service.
GGuest UserLocation: Although the location is great as this hotel is very close to the visitor center. But at night the area around the hotel is very dark and seems unsafe.
Front Desk: A little too preoccupied with process and not really great at communication. We had booked a room with two queen beds online and paid in advance. At the hotel we requested if the same can be changed to one king size bed - the receptionist foolishly changed the room to one queen bed room !!
Restaurant: Great staff, very helpful and inviting and always ready to explain even the most basic things to foreigner like myself.
Cleanliness: Great Job !!
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