"Clean rooms and good service."

"Situated at the base of Citadel, the hotel had free parking space. We booked a king room with a bathtub that included. Unfortunately, the water pressure in the bathroom was insufficient, resulting in a limited flow that made the shower experience uncomfortable. Otherwise the room is spacious, with complimentary coffee machine and coffee capsules, check-in and check-out services are efficient. A good stop-over hotel, I would recommend."

"The hotel is very close to Namur city, and less than 1hr ride from Brussels and Dinant. It was a very nice stay"

"The service was good and friendly! Bikes can be stolen safe for the night. - Good breakfast."

"Good value for money."

"Near a famous spot"

"This hotel is completely unreliable, unclean, and unprofessional. They advertise a 24/7 reception, but that is simply not true. After accidentally leaving my key card in the room, I was locked out in the evening. I called both the main number and the emergency number multiple times. Eventually, someone picked up only to hang up immediately. My follow-up message was ignored, and my number was later blocked. I had no choice but to sleep in my car. Completely unacceptable and extremely unsafe, especially considering even the emergency numbers were unreachable. Earlier we asked if we could stay and eat some dinner. The staff said yes and gave us the menu. After not even 5 minutes, the same person suddenly told us the kitchen was closed. Why hand out a menu if ordering isn’t possible? The day after when we had a quiet drink in the hotel lounge, the staff clearly wanted us gone but instead of simply asking, they began randomly switching off all the lights around us. It wasn’t even late, and we were behaving respectfully. The lack of basic courtesy was shocking. The room itself was far below standard: it smelled like cigarette smoke, the carpet was filthy, the TV remote was sticky and disgusting, and the glass had lip stains from ofher guests on it.the general cleanliness was poor. The toilet wouldn't stop flushing all night unless you hit the button several times really hard. They also advertise check-out from 6:00 AM, but no one was at the reception until after 7:30. When I explained all of this to the staff the next morning, I was told I could request a refund via email. I then sent a polite and detailed message only to receive a brief and dismissive reply: “There is no one present at night.” No apology. No responsibility. Just unsafe conditions, poor service, and broken promises. AVOID this place at all costs."

"The location is a little far from the station, but it's a quick taxi ride away. The building is quaint and the atmosphere was great. There was plenty of nature to explore the surrounding area, which was relaxing."

"Very good location"