Read genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 14, 2025
Guest User
November 25, 2025
This was the most expensive and luxurious hotel I've ever stayed at.
I was assigned to a 'Jing Suite' in the 'Kou Chu Jing' series. Although these suites aren't as newly renovated as the 'Heki Suites,' they come with a jacuzzi! I didn't even bother with the hotel's onsen because of it. My first jacuzzi experience was absolutely amazing. You pull down the blinds, lie back, and watch the small TV in the opposite bathroom, while powerful jets massage your feet. The toiletries were all Sekkisei or POLA (for use in the hotel only, not to be taken). All the drinks in the mini-fridge were complimentary and could be taken with you. Plus, there was a capsule coffee machine in the room with four free capsule coffee flavors.
The view from the living room was fantastic. The toilet and bathroom were two separate rooms; the bathroom was closer to the bedroom, while the toilet was next to the living room outside. It had a motion-sensing light, so if you sat there for too long, you'd have to move or the light would turn off by itself 🤣.
I called the hotel three days in advance to pay for an upgrade to the highest-tier 'All Hida Beef Dinner.' All the ingredients were Hida beef, and the menu even listed the cow's name and origin. You could also order à la carte from the hotel's partner sushi restaurant; I added sashimi and vinegar crab, and I was absolutely stuffed.
Since I contacted them in advance, they provided a complimentary shuttle service to and from Takayama Station. Upon arrival at 12:30 PM, it was a mini-bus, and the driver (a kind older gentleman) was easy to spot, holding a whiteboard with my name written on it. For departure at around 2:00 PM, it was a fancy black sedan, which looked super luxurious.
The Nepalese staff member, dressed in a kimono, escorted me to the room and explained everything in detail. The restaurant also had private rooms. For breakfast, you could choose between Japanese or Western. After much deliberation, I opted for the safe and popular Western breakfast because some of the ingredients in the Japanese breakfast were a bit too healthy and exotic for my taste. The most memorable item was the hotel's dashi-rolled omelet, which was incredibly delicious. Milk, orange juice, and tea were all free and unlimited during breakfast.
It truly showed that you get what you pay for!
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Price per night from:€243
Posted onDec 26, 2025
1861682****
The room design and comfort are excellent, perfectly blending with nature. The hot springs are outstanding and ideal for relaxation. However, there's a significant gap between Trip.com's booking service and Booking.com's. When I booked this hotel through *********** previously, there were detailed instructions for dinner reservations and bus station transfers, making check-in very smooth. This time, booking via Trip.com, it showed the reservation was made through an overseas agent. After the order was confirmed, there were no reminders about booking breakfast and dinner, nor any information about bus station transfers. This made check-in very inconvenient. It was raining heavily that day, and after arriving at Hirayu Bus Terminal, I contacted the hotel, only to be told they couldn't provide a pick-up service. I had to drag my luggage through the heavy rain and snow to walk to the hotel, getting completely soaked – a terrible experience. Luckily, I had stayed there before and could navigate my way by memory; it would have been extremely difficult for a first-time guest. Upon arrival, I was informed that dinner and next day's breakfast were unavailable as they needed to be booked 5 days in advance, a detail Trip.com failed to mention. I hope Trip.com can improve the quality of its overseas hotel booking services; relying solely on overseas agents to secure rooms is far from sufficient.
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Price per night from:€146
Posted onJun 2, 2025
jaakka
located in okuhida onsen area, so we can go enjoy various kind of scenery onsen places during that day as well.
kamikochi is less than an hour through hirayu bus station.
after a walking day at kamikochi soaking in the hotel public bath was so satisfying.enjoying a bottle of sake atthe hotel garden in front of its bath house is one of the highlights of our stay.
the service is excellent, everybody is so attentive.
the breakfast is very good and the excellent dinner kept coming, almost couldn’t finish, the local beef main course is so delicious.
the quality goes far beyond the price, highly recommended.
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Price per night from:€179
Posted onFeb 19, 2026
littlegirlx
Hirayu Onsen Hirata-kan Stay Review
📍Location: Conveniently located within Hirayu Onsen village, easily walkable from Hirayu Onsen Station. Restaurants and convenience stores are also readily accessible nearby.
🍱Meals:
- Dinner and breakfast are typical Japanese kaiseki-style meals. The ingredients are fresh and the selection is abundant. The local Hida beef dishes were particularly outstanding; the meat was tender and seasoned perfectly.
- The miso soup, grilled fish, and pickles at breakfast were all authentic and clearly prepared with care.
- The staff were prompt with serving and clearing dishes, making for a comfortable dining experience.
🛁Facilities (Hot Springs):
- The hot spring baths are indeed a bit dated, and maintenance is average, with some areas showing clear signs of age.
- The indoor onsen pool is on the smaller side, feeling a bit crowded when there are many people. The outdoor bath offers a nice view, but the pool structure and surrounding decor have a rather retro feel.
- The hot spring water itself is excellent; my skin felt very smooth after soaking, and it was very effective at relieving fatigue.
🛏️Guest Room:
- The Japanese-style room was spacious, and the tatami mats were laid out comfortably. The bedding was soft, leading to good sleep quality.
- The in-room bathroom facilities were also a bit old-fashioned but fully functional and clean.
💡Summary:
If you're coming for an authentic Japanese kaiseki meal and onsen experience, this place offers good value for money. However, if you have high expectations for modern and refined hot spring facilities and amenities, you might find it a bit underwhelming. Overall, it's an old establishment with the traditional atmosphere of a Japanese onsen ryokan, suitable for travelers who appreciate a nostalgic feel.
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Price per night from:€144
Posted onAug 29, 2025
¹m⁵
The assigned room was not the one I booked. Instead of East Wing with a mountain view, I got assigned to South Wing, not sure if it is a mountain view but definitely not what I expected (I will attach a photo). But generally, I still had a fantastic experience there. The location is great for me because it is near Shinhotaka Ropeway. The open air onsen was beautiful, I liked it a lot, and went every night. The food was fantastic too! I am not well versed with Japanese food culture, but basically it was the traditional course meal (only dinner) you probably will have in a decent Japanese restaurant. I am a vegetarian, the hotel is prepared for my diet every breakfast and dinner. I must say I am really amazed with their food culture and knife skill. Their front desk was helpful with my needs too like a nail cutter, plaster etc.
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Price per night from:€103
Posted onJan 16, 2026
Guest User
This hotel boasts an excellent location, right near the Shinhotaka Ropeway and directly across from the Black Bear Zoo. It's a fantastic value-for-money onsen hotel. Waking up, you're greeted with beautiful river and mountain views right outside the window, and there's a waterfall just a short walk from the hotel. They have numerous hot spring baths, and the mixed-gender bath is also great. The absolute best part was the dinner, which was a delicious kaiseki meal, and the Japanese-style breakfast was also very good. Overall, I'm extremely satisfied with this hotel.
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Price per night from:€66
Posted onJan 15, 2025
Anonymous User
I stayed with my two-year-old daughter and stayed in different Japanese-style hotels many times. This time I booked two hotels in Shinhotaka/Hirayu Onsen. This is the first one.
The location and view of the hotel are very good. The decoration is very good. Food is good. The front desk supervisor sister is also very good and hard-working. I would like to praise her. He also said that there are currently not enough staff to require tolerance. But some services are not in place. The hot spring pool and floors were not cleaned properly and there was a lot of moss. I almost slipped and fell several times! It was too dangerous and felt dirty. Perhaps to save money, the heating was not turned on in the passages and the entire public space was too cold. In addition, you can actually pull your luggage into the room from outside. . I was worried about the tatami mats in the passageway I came all the way to. . There are also concerns about overall hygiene. People have to take off their shoes when entering the hotel, but wheels are not required 😂
Two waiters in the restaurant. One can also make the other girl keep a straight face the whole time. When the small basin was dirty and I asked for it to be replaced, I was told ”No” - I don't know what kind of Japanese service this is.
In addition, the hotel (the day I stayed) was mostly occupied by foreign guests. . The menu is also in English in Japanese format (haha!). It is estimated that this restaurant mainly caters to Western customers, but it is not a traditional Japanese service.
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Price per night from:€253
Posted onJan 2, 2024
ryanlaw
It would be better if there is a locker facility at the hot spring changing area.
& high cost performance~
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Price per night from:€118
Posted onApr 20, 2025
Anonymous User
เป็นโรงแรม Pet friendly 🐶 พาน้องหมาน้องแมวมาพักได้ มีบ่อออนเซ็น outdoor แบบ private ได้ หรือใครอยากเอาน้องสัตว์เลี้ยงแช่ออนเซ็นด้วยก็ได้ และมีหลายห้องหลายแบบให้เลือก แบบบ่อหิน หรือ แบบไม้ฮิโนกิ พนักงานช่วยเหลือดีมาก แม้สื่อสารภาษาอังกฤษไม่ได้ อาหารค่ำเป็น Dinner course เสริฟเป็นลำดับ อาหารเช้ามีหลากหลาย เป็นแบบบุฟเฟ่ต์ สไตล์ ญี่ปุ่น เช่น ข้าวแกงกระหรี่ซุปมิโซะ โอชาสุเกะ โซบะ หรือพวกอเมริกันพวกเบคอนไส้กรอกก็มี ส่วนวิวห้องทานอาหาร คือดีมากๆ เป็นกระจก 360 องศา ตอนไปมีหิมะตก นั่งทานอาหารเช้าไปดูวิวหิมะ และข้างๆโรงแรมมีน้ำตกเล็กๆด้วย ตัวโรงแรมห่างจากTakayama ประมาณ ครึ่งชม. ถ้าใครขับรถ จะขับขึ้นเขาลัดเลาะเขา กลางคืนไม่มีไฟถนน จะค่อนข้างมืด รถวิ่งน้อย แต่ไม่น่ากลัว ใกล้ๆโรงแรม มีร้านกาแฟ ลงไปสักแพรบจะเจอร้านของฝาก
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Price per night from:€71
Posted onMar 17, 2025
Guest User
The room is large and has air conditioning, so we didn't feel cold even though the temperature was -16 degrees Celsius that night. Since the area is remote and it's not convenient to go out for meals, it's best to check in at dusk and enjoy the dinner provided here. The dinner here is quite large and can fill you up.
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Price per night from:€140