Mountain View Room Hotels in Kutchan

I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year.

The room is huge and comes with a kitchen and living area. They have all the utensils and equipments if you want to cook. Came here during autumn so can't comment on the convenience of travelling to the skiing spot. The parking garage is under the building so it was convenient.

It is a great hotel and the staffs are all so helpful and friendly. My 1st time staying here and totally love it. Breakfast are really great!! Hotel provide free private pickup & drop off service. It’s so convenient to shop & eating around as well. Rrecommend this hotel to anyone who plan to come and visit Niseko!

Great location, well thought out and well designed rooms. Helpful and pleasant staff. Well priced. Would reccomend.

The location is good, not far from the shopping area. The room is clean, but each three-bedroom and two-bedroom suite has a room without a window, which is very stuffy and feels a bit hypoxic when sleeping in it. The hotel's food and beverage is very ordinary, and there are no facilities for small children around. The big kids can slide in and out, which is very convenient. It is recommended to choose a large hotel for children under 7 years old.

Stayed here on 20-22 Dec 2023. Location is actually very good, near multiple food options and also just a 7min walk from bus stop. Just that if you are dragging luggage in the snow, it’s not that fun🤣. Room was spacious and comfortable for 2, with the view from the room being a slope with people skiing. Pretty cool. Breakfast was buffet spread of mostly Japanese breakfast food, nothing too fancy but gets the energy in for ski day

It is actually a fast hotel, but it accidentally drove to the side of the ski resort, and the price became extremely expensive. So if there is no other choice, I don't recommend it. Even if it is 1,000 per night, I still think it is expensive. The following is a relatively objective evaluation: The room is very small, but it is indeed very close to the Garden Ski Resort. It takes 3 minutes to walk to Hanazono 308 Base; 5 minutes to Park Hyatt, but if there is a blizzard, the road is like in Ningguta. There are different shuttles that can take you to the welcome center, which is relatively convenient. The most unsatisfactory thing this time is the hygiene problem: It is understandable that Japan does not conduct thorough cleaning every day due to environmental protection issues. But on the first day of our stay, we saw a bunch of hair in the bath towel; there was a bottle of Pola facial cleanser in it, and the bottle packaging was completely different from other shower gels, so I still don’t know whether it was left by the hotel or a previous guest 😔; after the bathroom was cleaned, there were footprints of the cleaner and the bed was made, but only one was made, etc. Above, I think this hotel is indeed only three-star standard. And the price is too high

The best choice for those who want to see snow and play in the snow but not ski in Niseko. The hotel is very quiet. There are only 18 rooms. The room you book includes breakfast and dinner. There are ********* service staff who can speak Chinese. Once you arrive at the hotel, they will give you a detailed introduction to the arrangements for breakfast and dinner and hotel details. Breakfast is a 2-choice Chinese/Western set meal, and dinner has Japanese Sukiyaki/Western choices (four adults chose 2 Sukiyaki and 2 Western dishes, which were very delicious). The room is 75 square meters, and the design is very user-friendly. There is even a washing machine in each room. You can see the snow scenery of Mt. Yotei by opening the balcony door. You can enjoy the beautiful scenery while soaking in the hot spring. It is really worth staying for 1-2 nights. The hotel also has 24-hour tea and refreshments in the lobby. There is also a Japanese-made handicraft area for sale. There is a large area of ​​snow just outside the hotel, and children can have a lot of fun. In short, it is a very memorable and recommended Japanese inn.

There are a lot of negative reviews online. I was a little worried before checking in. Let’s talk about the real check-in experience. We booked the most basic double room, which is designed to be very warm and comfortable. Although it is not big, it is fully equipped with a refrigerator, washing machine, dishwasher, induction cooker, range hood, and even pots and pans, which is very convenient. The hotel was newly opened in December, so I was worried about the smell, but the hotel thoughtfully prepared an air purifier, and there was basically no smell. The room has a small balcony, directly facing the ski lift, and you can even see Mount Yotei on a clear day. There is also a public hot spring bath on the L floor of the hotel. It is very comfortable to take a dip after skiing during the day. The toiletries are also Aesop and Dyson hair dryers. There is also a paid private hot spring facing Mt. Yotei. The weather was not good for a few days, so I didn’t experience it. I saw the photos online and they are very impressive. Breakfast: Semi-buffet style, choose a main dish + buffet. There are not many dishes and they are not updated every day. It is slightly inferior. In terms of service, the hotel provides free pick-up and drop-off services from nearby stations for check-in and check-out. You need to send an email to the hotel in advance to make a reservation. Free pick-up and drop-off is also provided within the town of Hirafu during your stay. Basically, it is Alpha pick-up, which is a plus. ski: It is right next to the ski resort, and it is very convenient to slide in and out. There is a ski equipment hall on the first floor, and each room is equipped with a ski storage cabinet. There is also a ski equipment rental service and a ski school.