Kutchan Hotels with Hot Tub

The location is great. If the weather is nice, the view of Mt. Yotei is great, and the facilities are new and comfortable. It is recommended for summer as it is relatively cheap to stay.

Very good hotel Whether it isservice, hardware, or accessories, they are all first-class The front desk will provide a WhatsApp phone number when you check in. Convenient for all arrangements during guests' stay, including arranging car pick-up, changing towels, making appointments for cleaning, etc. We booked a three-bedroom room with three toilets, so the family members don’t have to queue up in the morning. The room faces Mount Yotei, which is great for taking photos. The breakfast is average, nothing too surprising. It is included in the room rate, so there is not much to ask for. . If you have high requirements for breakfast, you can buy the ingredients and cook it yourself at the hotel. The only thing that is relatively inferior is the kitchen equipment. There is no hot pot equipment, but the microwave and steam oven are Miele, which are very easy to use and convenient. It can be seen that the hotel's management team is willing to spend money on hardware. The most commendable thing is the service. Since the hotel is relatively far from the ski resort, it is very convenient to call a taxi to and from the ski resort every time. You only need to notify us 5 to 10 minutes in advance.  This is a hotel I will definitely stay at next time I come to Niseko. Thanks intuition team again🥰

I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year.

After learning that we were on a trip to celebrate our engagement, the hotel was very kind in providing some extra snacks to liven up the mood. Staff were very fluent in English and able to clearly explain guidelines on the use of the hotel's onsen and give a succint and easy to understand introduction on the hotel directory and services available upon check in. Thank you for the wonderful stay!

The location is very convenient, just opposite 308, just across the road, closer than the Park Hyatt I stayed in before. The room layout is reasonable, the sense of space is better than expected, and the design is very exquisite. The overall meal is exquisite, in line with the price and expectations. Bring your own refrigerator, very convenient. The hardware of the new hotel is still very good, and there are smart speakers. There are two Chinese service staff at the front desk, and the overall English level of the staff is also good, which is a plus.

We were greeted warmly at the front desk by Taito (cute Japanese boy who speaks good english with a Thai accent! I mean this as a compliment). Was pleasantly surprised when he allowed us to check in even though we were 2 hours early. Shortly after entering our room, Taito personally knocked on the door to give us some items which my parents requested. He was also standing out there in the bright sun to say goodbye when we were loading our luggages into the rental car after checking out. I rate Taito's service and attitude: 5 Stars!!! Room had a kitchen with full set of appliances, utensils and crockery. Fridge had drinks, juices, milk, butter, jam, and even sausages for cooking. And there was a basket with cereal, apples, banana and 2 loaves of bread for our breakfast needs. Overall, this was a very nice and enjoyable stay. The only gripe I have is that the hotel did not allow me to make any change to my dates (not sure why as it was late April and not peak ski-ing season), even though I offered to make another booking first before cancelling(have done this sort of arrangement with other hotels in Hokkaido so I know it's possible). It would have been perfect if the hotel can offer some flexibility to their guests. After all, plans do change due to various reasons. Hope to be back in future and see that they're more flexible the next time round. Till then, thank you and cheers =)

Good experience except you cant help but feel that they trying to sqeeze every cent out of you (we were charged extra for a cooked egg at the breakfast buffet + there seem to be very few free services. Other than that service was great and friendly

The hotel is a little expensive, but the room is quite big. The hotel swipes the card to enter the floor, the security is very high, close to Hirafu Street, the big bath is a little small, and the shuttle bus is used for travel

It is a good choice to choose Sansui Hotel for skiing in Niseko. You can enter and exit the hotel, which is very friendly to skiing. You can also buy ski tickets on the -1 floor. The only downside is that it is not very friendly to guests without a car. The daily shuttle bus has been booked. You need to walk to the town to eat at the restaurant. It is recommended that the hotel can add a shuttle bus. It is very hard to walk up and down the hillside, especially when it is several degrees below zero outside. During the New Year, this price of nearly 20,000 per night should add more services. It is recommended to increase the variety of breakfast