Mountain View Hotels in Granada

My family stayed two nights in this hotel on a tour of Alhambra Palace. The outside common area of the hotel, including the dining room, was very well maintained and could deserve a 5-star rating. The rooms inside were a different story. We occupied two rooms. One was a “superior deluxe room,” and the other was a “classic city-view double room.” Both had the same price tag. The deluxe room was spacious and well-lit but had an odd arrangement with a useless bathtub in the center. Moreover, the room smelled of sewage when we entered the room—which I notified the management. They disagreed and claimed there was no sewage smell. I did not appreciate the response, as all four of our family members smelled of sewage. Nor did I escalate the issue, as our stay was short. The city-view room had a small window overlooking the city without much viewing space. The room was tiny, with two twin beds packed in the room, and was poorly lit. It felt like being in a prison cell. The shower doors in both rooms did not close fully, so the water splashed out. In short, both rooms were substandard and did not deserve the price tag at all. My recommendation to travelers is to stay elsewhere, and if you need to stay there, avoid the small “city-view” rooms and Deluxe Room #331 that smells of sewage. I got to love Spain and its people who are very friendly and helpful, but not this hotel.

The hotel has 2 strong sides: the location, and the staff. I must mention the Front Desk staff, very friendly and accommodating, with quick check in, and check out process. Whoever owns the place, has to bear in mind that even the most amazing staff will, sooner or later, stop covering up any other failures. Good staff members will start leaving the place for a better one as they will be ashamed to work at such a crappy place. I come from the hospitality industry, and I can clearly identify problems in the hotel, which is a low budget given by the owner/owners, or poor management. CLEANLINESS: In my opinion housekeeping staff is not given enough time to clean the rooms properly. When we checked in, the bed tables, including the phone, were literally covered with dust. Therefore there were ants in the room, and the bathroom ceiling and walls were full of mould. I don't understand, nowadays you can easily get environmentally friendly detergents for the mould, and for ants. BREAKFAST BUFFET QUALITY: Even though the variety of products was very wide, the quality was incredibly poor. The cheapest stuff that would be normal to get in the hostel or student sort of accommodation, but not in the 4 star hotel. Very bitter, and burned coffee from the self service coffee machine (1 out of 2 was out of order by the way), green clumps in scrambled eggs, and totally green, not ready to eat bananas.... All these should not be served in the 4* hotel. AMENITIES: We were quite surprised there was no ironing board in the room, normally there are 4* hotels. We asked Reception around 11pm about the possibility of getting it to the room, but the Night Receptionist was clueless where he could find it, and asked to come back in the morning. This situation should not happen as the night shift members should be most experienced, and most aware of all the hotel aspects. We could not wait to do ironing until the morning so I had to do it on the bed. Thank God we had an iron in the car so I was able to prepare our outfits for the wedding the following day.

Ótima experiência de hospedagem. Apesar de ser distante do centro, não encontramos problemas para nos locomover de ônibus. O ponto é muito perto do hotel. Estávamos de carro alugado mas sabíamos da dificuldade de estacionar ao longo dos passeios. A tarifa do estacionamento do hotel é bastante alta. 15€ por noite. O quarto é mega confortável e limpo. Ótimo banheiro. Café da manhã bem bom! Só um detalhe nos incomodou demais: A maneira barulhenta e pouco conviniente como os atendentes do salão do café da manhã se comportam. É uma barulheira sem tamanho. Batem as louças e talheres , falam alto demais entre eles. Quase insuportável o barulho que fazem. Fora isso, ótima experiência!

In Spain, the most cost-effective and comfortable hotel, you can spend 7.2 euros for breakfast in the morning. It is really superb. You can eat ham, bread, milk and fruit full of things. I really recommend this one, very good.

The hotel is very comfortable and comfortable, the hotel is very comfortable and comfortable. The hotel has a pay parking but the nearby streets are already finished the paying area and if you are lucky like us you can leave the car as long as you need without worrying about putting a ticket. The hotel is very well communicated with bus stops and metro, although we didn't need any of them.

I stayed at the hotel for only two nights, but wish I had stayed for longer! The hotel - as well as the city of Granada - was really nice: I especially liked the courtyard and the cloister corridors - very beautiful. I had a nice and clean room with a large terrace with a view of the mountains. I was there in July so the terrace was too hot to enjoy during the day, but lovely and cool in the early morning and late evening. The breakfast buffet was fine with a large selection of food. The staff were all very kind and friendly. The hotel is within walking distance of major sights and shopping areas, but you can also easily catch a bus to the centre of the city a short walk from the hotel.

Our family stayed here while enjoying Granada. While standard rooms are small, they are quite adequate for normal needs. We were only there for several days so did not require anything special. The hotel is situated next to the Cathedral and all the great sights of beautiful Granada. There are bars and restaurants directly on the Plaza in front of the hotel and the entire area. We were put in quiet rooms at the back, but front rooms can be a tad noisy. You do have off site parking garages and taxis must be taken several meters away on a main street as the Plaza is for pedestrians only. The front desk staff is outstanding snd gives excellent service. The breakfast is very good too with a large variety of options. Highly recommend.

I have travelled all over the world and this is now one of my favorite hotels I have ever stayed in. We were in a corner 1 bedroom apartment with beautiful views of the mountains. Everything was sparkling clean and the apartment felt very luxurious. Decor was beautiful, sheets and bed was very comfortable, great shower, and nicely stocked kitchen with high end appliances. I'd move in if they would let me!