Mountain View Hotels in Interlaken

I always like to be honest in my reviews. As a solo traveller of 71 years I booked a single room, which was on the top floor. The lift only went up to the second floor but on my arrival my suitcase was taken up to my room for me. The room was small but had everything I needed, even a writing desk and a washbasin. I am a light sleeper and the only downside to this room was that the bed is right next to the wall of the room next door, which could really do with more sound proofing. I was there for a week and had a variety of changes to that room next door, some very loud. Lucky for me, I took silicone earplugs with me. The room also had a sloping ceiling, where the eaves are. I am only 5'4” and banged my head a few times. BUT the view from the window was worth it. See photo. FABULOUS!!!! I really enjoyed my stay. The owner Jean-Louis always greeted me in the morning, when I had my early morning cuppa before breakfast. Armed was always there to help too. The breakfast was excellent with a vast array of food to suit most peoples' needs. This ranging from cereals with dried fruits and nuts, cheese and meats, bacon and scrabbled egg, yoghurts, many different breads and croissants, jams and fresh fruit. This topped up with freshly made coffee and tea at your table. There is also an area where the hotel provides quality teas of so many different types and a machine that prepares freshly ground coffee whenever you want it. Milk is provided too. I could fault this hotel and I would like to thank everyone for making my stay and pleasant and enjoyable one. I look forward to my return when in Switzerland.

Apparently the hotel did not receive my booking at all, although i had documents showing otherwise. I had to call trip to get them to discuss with the hotel what happened and there were a lot of miscommunication and it was very frustrating for me since it wasnt my fault but trip and the hotel's. However, the staff was still very nice, and manage to provide some solutions for me and my friends.

Friendly front desk staff and the hotel location is gorgeous. The frontdesk helped me with an early checkin and also upgraded my room with a bath-tub. The view from the room balcony was Mesmerizing and nothing short of a heavenly view… The breakfast was descent, however a little short of vegetarian options. The chocolates at the reception desk were amazing, better than Lindt. I wish I could know where they sourced them from😁 Harder Kulm (Top of Interlaken) entrance is just in front of the hotel. The market is at walking distance and also the OST station is very closeby. Thanks Carlton Team for making our stay pleasant and memorable… Ciao!

Amazing service from the staff. Convenient as it’s close to bus stops which is free of charge within Interlaken and easy enough to the main station (Interlaken Ost). Gorgeous view from the room and nice to have the breakfast included in the morning

The hotel is combined with a local nursing home, and there are many elderly people in the hotel's activity area. The front desk staff was not very enthusiastic and a bit cold. When I checked out, they specifically asked me about my nationality, which was very strange. And I saw that the person who checked out before me gave a small gift, and when it was my turn, she took it and finally put it down. I felt that I was treated differently.

I recently had the pleasure of staying at Hotel Merkur, and I couldn’t be more impressed with my experience. From the moment I arrived, the staff made me feel welcome and ensured my check-in process was quick and seamless. The hotel lobby was inviting and beautifully decorated, setting the tone for the rest of my stay. My room was absolutely fantastic – spacious, clean, and thoughtfully equipped with all the amenities I needed. The bed was incredibly comfortable, ensuring a restful night’s sleep after a long day of sightseeing. The bathroom was spotless, and I loved the toiletries provided. The hotel’s location was perfect, situated close to the interlaken west station and local shops, making it easy to explore the area. I also enjoyed the morning breakfast in the restaurant, and the food exceeded my expectations – delicious, fresh, and served with excellent service. Overall, I had a truly memorable stay at hotel Merkur, and I wouldn’t hesitate to recommend it to anyone looking for a comfortable, convenient, and high-quality hotel experience. I’ll definitely be back on my next trip!

The room is a snow view room with a small balcony and beautiful scenery! It is close to Interlaken West Station, which can be reached in seven or eight minutes on foot. The front desk will give you a free bus card, which can be used unlimited times during your stay. The breakfast variety has not changed a bit in the past few days, and the quality and service are OK.

I dont often write a review but this hotel is worth every penny thst we spent . The room is big and can sleep up to 4 people, very clean and modern . Just some steps from the station and market . The staffs are so nice , friendly. this is the best hotel I had during the tip in Switzerland

The hotel is located just a few minutes' walk from East Train Station and the main commercial street! Front desk service is also good! I booked two rooms for two nights, a superior double room and a deluxe twin room. The superior double room is more expensive than the deluxe twin room, but the facilities and layout of the room are not as good as that of the deluxe twin room. The most important thing is that the taste after decoration is very big. It's just that breakfast with a skinny granny waitress is particularly rude! I wanted to give the hotel five stars, but because her attitude was so hateful, I gave it three! This is the most disgusting person I have met in so many days of traveling in Switzerland! Hotel should pay attention!

The hotel is located between Interlaken West Station and Interlaken East Station. Bus 103 is just outside the hotel and you can reach Interlaken Ost. The hotel is well equipped. Kitchenware, tableware, dishwasher, and microwave are all available, but you need to take out the garbage before leaving to ensure the basic hygiene of the hotel. The breakfast is also good, especially the boiled eggs, which are cooked just right and very tender. In short, this is a highly recommended hotel for family travel