Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 17, 2026
Guest User
stayed for 2 nights at this lovely hotel. strategically located near Interlaken West station, you do not have to worry as both the train and bus are just a couple of steps away. lots of restaurants, gift shops and convenience stores nearby as well. room has the basic amenities that you will be needing during you stay - a comfortable bed, small refrigerator, clean bathroom and cool fan. breakfast spread was the same for both days of my stay, but that is okay because their croissant, sausage and scrambled eggs were delicious! will definitely come back if given the chance. shout out to Jerome for a great service at the desk.
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Price per night from:JPY 40,176
Posted onMay 22, 2026
Guest UserThis hotel was honestly a really good value for the price. The location is very convenient — less than a 5-minute walk from the train station, and there are also bus stops nearby, so getting around was very easy.
It is in a quiet neighborhood with a nice atmosphere. Opening the window in the room, you can see calm and peaceful scenery outside, which made the stay feel very relaxing.
The room and bathroom were nice, and the bathroom had a separate shower area, which was really convenient.
One thing I especially appreciated was the shared dining area. There was a place to boil water, make coffee or tea, and they also provided microwave, basic utensils and tableware. It was very useful for us since we brought some instant noodles and simple food back to the hotel at night. Haha, the selection of one British tea brand they provided here felt even more varied than what I usually see in supermarkets back in the UK.
The staff were also very kind and helpful. I accidentally lost a T-shirt there, but they contacted housekeeping for me and eventually found it. I really appreciated their help.
We stayed here for two nights, and because the hotel was fully booked for our last night in Interlaken, we moved to another hotel that was more expensive. But we still preferred this one because it felt more comfortable and practical for travelers like us.
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Price per night from:JPY 19,985
Posted onDec 29, 2025
M235617****
I'd give it a 9 out of 10. The hotel is located in a quiet residential area, about a ten-minute walk from the Ostbahnhof. It's a bit far from the town center, so dining and shopping require a 15-20 minute walk. Overall, the hotel is very clean, and the breakfast spread is quite good. If I visit Interlaken again, I'd definitely consider staying here.
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Price per night from:JPY 55,967
Posted onSep 3, 2025|Standard Quadruple Room
Guest UserCar can park at the hotel entrance free of charge. Room is spacious for 4 people. Staff are friendly and provided us free travel card within interlaken area. My daughters are happy that the staff gave them chocolate and candy were put on the bed at Day 1. 10 minutes walk from Interlaken West Station. Not many choice for breakfast but the taste is good. Hotel cost is super expensive during summer time in Interlaken......but I still think this is a brilliant hotel.
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Price per night from:JPY 36,899
Posted onJan 31, 2026|Historic Customized Room Baroque Style Without Balcony
Quacks and LolaLocation
The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region.
Room
The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel.
Staff / Reception
At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication.
Breakfast
The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel.
• There was no declaration or allergen labeling for the food.
• The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods.
On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture.
Overall Impression
Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel.
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Price per night from:JPY 42,743
Posted onApr 30, 2026
Guest User
Really great, well-equipped, excellent service, and very complete. It has a wonderful sense of history, and the staff are fantastic. They even gave us lots of complimentary items. I'd definitely choose to stay here again.
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Price per night from:JPY 53,790
Posted onJun 8, 2026|Standard Double Room
Anonymous UserBreakfast was so variety. Many choices of food, I really love it!! Eventhough the shower zone is so small (you cant even turn around), but the bed is comfy. Services are perfect (both cleaning service and also reception staffs). No airconditioner but fan privided.
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Price per night from:JPY 35,913
Posted onMay 7, 2026
LLSZ3First, the hotel locations is very near to Interlaken West train station and it's walking distance to Interlaken city centre as well as Interlaken Ost. So it's great and easy access to most of the places like grindelwald, spiez, thun, and brienz.
The hotel itself it's abit old and honestly I dont really like the bathroom as it abit like run out.
The cupboard and hanger also having some dust which makes me feels uneasy.
I booked room with single bed, it has window but because now they are doing some outdoor renovation which blocked the view outside my window, that's really like a minus point to me.
Overall I think, with the price I pay, I should get a better hotels than this.
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Price per night from:JPY 20,764
Posted onJan 3, 2026
Pink Bunny
Stayed 2 nights. Location is fantastic! Surrounded by many shops and eateries. Short walk to Interlaken OST station or just hop on to a bus just 1 stop away. Bus stop is just 2 mins walk from hotel. Very convenient.
Hotel room furnishing is very old fashion. Room a bit not clean. Pilow really flat, like a thicker floor mat. The bed is not comfortable too. Toilet bowl base is a bit disgusting. No slipper, toothbrush or shower cap etc provided.
Having to leave the room key at the reception is a hassle or you carry a heavy key chain out. This hotel do provide chargeable use of washing machine and dryer.
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Price per night from:JPY 40,222
Posted onJul 14, 2026
Guest UserThe service is excellent - they have their own kitchen with cooking utensils and dishes, so you can cook! Plus the owners are Chinese and they offer a lot of convenience. They have three chain hotels you can stay at. Overall, I highly recommend it. Great for storing luggage too.The transportation is also very convenient! Interlaken is a small town - one day is enough to see it all. The shops offer services in multiple languages.
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Price per night from:JPY 22,758