Baba House Melaka

Baba House Melaka Reviews

Baba House Melaka

121-127, Jalan Tun Tan Cheng Lock, Taman Kota Laksamana, Melaka, 75200, MalaysiaSee Hotel Details
Baba House Melaka
Baba House MelakaBaba House MelakaBaba House Melaka
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1 night

Guest Reviews

9.0/10
Great
763 review
Verified reviews
Location9.5
Amenities8.6
Service9.0
Cleanliness8.8
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All reviews(763)
Positive reviews(745)
Reviews with photos/video(311)
Well designed(73)
Average sound insulation(61)
Well decorated(48)
Close to scenic area(30)
Perfect for business trips(23)
Tasty food(23)
Loved the view(20)
Negative reviews(18)
ViVi84
Deluxe Plus King Room
Stayed in Jun 2025
Family
1 review
9.0/10
Great
Posted on Jul 25, 2025
We spend a lovely weekend here. The hotel is nice and location is super convenient to Jonker street. Overall room was clean, just a bit dusty on some of the switch and linen color a bit grey. Parking lot is secure but quite limit. Staff were friendly, especially the staff from breakfast. Definitely will return again. Thank you for the good service!
Response from Property: Dear Vivi84,Thank you so much for your kind review and for choosing to stay with us. We're delighted to hear that you had a lovely weekend and enjoyed our convenient location near Jonker Street.We truly appreciate your feedback regarding the room cleanliness and will certainly look into the dust and linen color to ensure a better experience for future guests. We're also glad to know you felt secure with our parking, and we acknowledge your note about the limited space.Our team, especially the breakfast staff, will be thrilled to hear your kind words. It means a lot to us when our efforts are recognized.We look forward to welcoming you back again soon. Thank you once again for your support!Warm regards,Michelle HongGuest Experience Manager
shuahnee
Deluxe Twin Room
Stayed in Jun 2025
Family
28 review
10/10
Outstanding
Posted on Jul 20, 2025
Fantastic stay as always. I am a regular returning guest and never disappointed with Baba house.
Response from Property: Dear Ms. Shuah,Thank you for your continued support and for taking the time to leave such a kind review. We’re truly grateful to have you as a regular guest at Baba House, and it means a lot to know that we consistently meet your expectations.Your loyalty and trust are the highest compliments we could receive. We look forward to welcoming you back again soon for another fantastic stay!Warm regards,Michelle HongGuest Experience Manager
LimKeith
Deluxe Plus King Room
Stayed in Jun 2025
Couple
1 review
9.5/10
Amazing
Posted on Jul 14, 2025
Pleasant Stay at Baba Hotel Malacca (Level 2 Room) This wasn’t my first time staying at Baba Hotel Malacca, and overall, it was another pleasant experience. We were assigned a room on Level 2. The room size was decent for two people, with a comfortable bed that provided a good night’s rest. There was no weird smell in the room, and the towels were fresh and pleasantly fragrant, which I really appreciated. The bathroom had strong water pressure and no drainage issues, which is often overlooked but makes a difference. However, the basin water flow was a bit slow, and I feel the bathroom could benefit from a proper ventilation fan. Also, cleanliness between the tiles could be improved for a better overall feel. One noticeable improvement during this visit was the internet speed, which was better than before—perhaps due to a different room location within the hotel. That said, noise insulation could still be improved, as sounds from the corridor or neighboring rooms were occasionally audible. A special mention to the FOM/DM, who was very friendly and attentive—really made us feel welcome. The same goes for the other staff members, who were equally warm and helpful throughout our stay. All in all, it’s a comfortable and convenient place to stay in Malacca, and I wouldn’t hesitate to come back again.
Response from Property: Dear Mr. Keith Lim,Thank you so much for choosing Baba Hotel Malacca once again and for taking the time to share such a well rounded review of your recent stay with us.We’re truly pleased to hear that your experience was once again a pleasant one from the comfort of your room and the fresh towels to the strong water pressure and improved internet speed. It's wonderful to know that these small touches contributed to a restful and enjoyable stay.We also appreciate your constructive feedback regarding the basin flow, bathroom ventilation, and tile cleanliness. Your comments are extremely helpful, and we’ve shared them with our maintenance and housekeeping teams for further attention and improvement. Noise insulation is something we are aware of, and we are continually exploring ways to enhance guest comfort in this regard.A special thank you for acknowledging our Front Office Manager and Duty Manager and team. We're delighted they made you feel so welcome your kind words will certainly be passed along to them.We look forward to welcoming you back to Baba Hotel Malacca on your next visit. Thank you once again for your trust and loyalty.Warm regards,Michelle HongGuest Experience Manager
Liwen
Junior Suite
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 7, 2025
Hotel is clean and spacious! Bed is comfy and smells good, walking distance to Jonker Street, Melaka River and Redhouse. Enjoying the old alley view along the journey, worth the price!
Response from Property: Dear Ms. Liwen,Thank you so much for your lovely review! We're delighted to hear that you found the hotel clean, spacious, and the bed comfortable with a fresh scent. It's great to know you enjoyed the convenient location and the charming old alley views on the way to Jonker Street, Melaka River, and the Red House.We’re so glad you felt it was worth the price, and we hope to welcome you back again soon for another pleasant stay!Warm regards,Michelle HongGuest Relations Manager
Anonymous User
Deluxe Twin Room
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 30, 2025
We came as a group of 4 and absolutely loved our stay at Baba House Melaka! The beautifully preserved Peranakan architecture, rich with character and history, made the experience truly unique. The rooms were clean, cosy, and tastefully decorated, blending traditional charm with modern comfort. The location is perfect—just a short walk to Jonker Street filled with all aesthetic cafes and touristy stuff. The staff were warm and welcoming, adding a personal touch to the stay. Highly recommended for anyone wanting an authentic heritage experience in Melaka! Exceeded my expectations for sure.
Response from Property: Dear Anonymous,Thank you for your kind words! We're glad to hear that you enjoyed our environment and were pleased with the service. Your feedback encourages us to keep providing a comfortable and welcoming experience for all our guests.We hope to have the pleasure of welcoming you back again soon!Best regards,Michelle HongGuest Relations Manager
MTXL
Deluxe Plus Twin Room
Stayed in May 2025
Couple
12 review
5.0/10
Posted on Jun 25, 2025
Stayed here for 2 nights from Monday to Wednesday and we won't be staying here again. Parking space was extremely limited. The ratio to the rooms were completely off. Less than 20 lots available in a hotel with so many rooms and we had to park in the streets. Noise insulation was extremely poor. We could hear the big groups talking loudly as they took photos at the photo wall. Staffs doing maintenance work in the morning were talking loudly in the morning outside our room, banging doors and slamming things. Other noise include dragging the chairs, foot steps in the room above ours, motorbikes at night and in the early morning. The room was also dusty and there was a layer of dust on the TV screen and on surfaces. Towels were old, grey in colour from years of using and should have been changed. Toiletries like body wash, shampoo and conditioner was only enough for one person that we ended up buying our own. It is a beautiful hotel but at $170 a night with breakfast, I'll choose to stay at Liu Men which is much better in value, quieter and has ample parking space.
Response from Property: Dear MTXL,Thank you for taking the time to share your honest and detailed feedback. We're truly sorry to hear that your recent stay did not meet expectations, especially in areas as important as cleanliness, noise levels, parking availability, and overall comfort.We sincerely apologize for the inconveniences you experienced from limited parking and poor sound insulation to the housekeeping and maintenance issues you mentioned. Your comments have been shared with the respective teams for immediate review and improvement, as this is certainly not the level of experience we aim to provide.We’re also sorry to hear that the condition of the towels and the limited toiletries fell short. Your observations are valid, and we appreciate your suggestion, which gives us an opportunity to improve the details that matter most to our guests.We value your feedback greatly, and while we’re disappointed we didn’t deliver the experience you expected, we do hope you might consider giving us another chance in the future after we’ve had time to address these areas.Regards,Michelle HongGuest Relations Manager
MTXL
Deluxe Plus King Room with Balcony
Stayed in May 2025
Couple
12 review
6.0/10
Posted on Jun 25, 2025
Stayed here for 2 nights from Monday to Wednesday and we won't be staying here again. Parking space was extremely limited. The ratio to the rooms were completely off. Less than 20 lots available in a hotel with so many rooms and we had to park in the streets. Noise insulation was extremely poor. We stayed in the corner balcony room at the end of the long corridor but we could hear the big groups talking loudly as they took photos at the photo wall. Staffs doing maintenance work in the morning were talking loudly in the morning outside our room, banging doors and slamming things. Other noise include dragging the chairs, foot steps in the room above ours, the renovation noise in the carpark in the morning, motorbikes at night and in the early morning. The room was also dusty and there was a layer of dust on the TV screen and on surfaces. Towels were old, grey in colour from years of using and should have been changed. Toiletries like body wash, shampoo and conditioner was only enough for one person that we ended up buying our own. It is a beautiful hotel but at $170 a night with breakfast, I'll choose to stay at Liu Men which is much better in value, quieter and has ample parking space.
6/7
Response from Property: Dear MTXL,Thank you for taking the time to share your recent experience with us. We're genuinely sorry to hear that your stay fell short of expectations and that several aspects of your visit were disappointing.We understand your frustration with the limited parking availability and the noise disturbances throughout your stay. We sincerely apologize for the lack of sound insulation and the disruptions caused by both other guests and internal maintenance work. Your comfort and rest are very important to us, and we regret that we failed to provide the quiet, relaxing environment you expected.Additionally, we're concerned to hear about the cleanliness issues in your room and the condition of the towels and amenities provided. This does not reflect our usual standards, and we will be addressing these matters with our housekeeping team immediately.While we're glad you found the hotel’s design beautiful, we recognize that overall value and guest comfort are just as important. Your comparison and honest feedback will be shared with our management team to review areas where we must improve.We truly appreciate your insights and are sorry to have lost the opportunity to welcome you back. Should you reconsider in the future, we would be grateful for the chance to provide you with a much improved experience.Warm regards,Michelle HongGuest Experience Manager
Guest User
Deluxe Plus King Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 26, 2025
Outstanding hotel with beautiful architecture and amenities. Service & standard levels were high.
Response from Property: Dear Guest,Thank you so much for your kind words! We're thrilled to hear you enjoyed the architecture, amenities, and the level of service during your stay. It's wonderful to know our efforts to maintain high standards made a positive impression. We truly appreciate your support and hope to welcome you back again soon!Regards,Michelle HongGuest Relations Manager
Siew Choo
Deluxe Twin Room
Stayed in May 2025
Couple
1 review
9.5/10
Amazing
Posted on Jun 13, 2025
We enjoyed a 4D3N stay at Baba House—beautifully restored with Peranakan charm and conveniently located near Jonker Street. The room was clean and comfortable, though the Wi-Fi was a bit spotty at times. Staff were friendly and thoughtful; we appreciated the complimentary drinks and biscuits while resting in the lobby. The nightly movie screening was a nice touch too. A great choice for those who enjoy heritage vibes with modern comfort. Would consider staying again!
Response from Property: Dear Ms. Siew,Thank you very much for your thoughtful review. We’re delighted to hear you enjoyed the Peranakan charm and convenient location, as well as the comfort of your room and our little touches like the complimentary drinks and nightly movie screenings. We apologize for the occasional Wi-Fi issues and appreciate your understanding. Your kind words encourage us to keep improving, and we look forward to welcoming you back for another memorable stay.Regards,Michelle HongGuest Relations Manager
AndrewCsc
Deluxe Plus King Room
Stayed in May 2025
Couple
7 review
10/10
Outstanding
Posted on Jun 7, 2025
Enjoyed our stay at the hotel. The room was very comfortable. Enjoyed the rooftop poolside. The staff were very friendly and helpful. Breakfast was good. Will be better if they can include some Nonya delicacies which is signature of Meleka in their spreads. 😄
Response from Property: Dear Mr. Andrew,Thank you so much for your kind words! We’re truly happy to know you had a comfortable stay and enjoyed our rooftop pool and friendly team. Your suggestion about adding Nonya delicacies to the breakfast is greatly appreciated. We love celebrating Melaka’s rich heritage and will pass this on to our kitchen staff. Looking forward to welcoming you back soon for another memorable experience!Regards,Michelle HongGuest Relations Manager
Rachel
Deluxe Plus King Room
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 3, 2025
Nice hotel but layout of hotel is abit confusing too many stairs might be a issue for wheelchairs or prams
Response from Property: Dear Ms. Rachel,Thank you for your feedback! We're glad you enjoyed your stay. We understand the layout can be a bit confusing, and we appreciate you highlighting this. While there are several staircases throughout the property, we do have lifts available to assist guests with wheelchairs, prams, or mobility needs. Our team is always happy to help if you need directions or assistance during your stay.We hope to welcome you back again soon!Regards,Michelle HongGuest Experience Manager
Anonymous User
Deluxe Plus Twin Room
Stayed in Apr 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on Jul 11, 2025
Stayed here for the second time and still impressed!The room was clean and well-maintained, just like my previous visit. Location is super convenient, close to everything I needed. Will definitely return again. Highly recommend!
Response from Property: Dear Ms. Anonymous,Thank you so much for staying with us again and for your wonderful review! We're truly grateful for your continued support and thrilled to hear that we impressed you once more.It’s great to know the clean, well maintained room and our convenient location met your expectations just like before. Your kind recommendation means a lot to us, and we can’t wait to welcome you back for your next stay!Warmest regards,Michelle HongGuest Relations Manager
Yoke Lan
Deluxe Twin Room
Stayed in Apr 2025
Traveling with friends
3 review
9.0/10
Great
Posted on May 22, 2025
Booked 5 standard rooms and all allocated on different floors. Along the corridor leading to the elevator and the rooms allocated just next to the elevator left and right, we have experienced a very strong smell in the room and corridor area, some kind of sewage smell. One of the rooms allocated on the 3rd floor also has an air conditioning problem. Informed the front desk staff to request for the rooms changed for the 3 rooms and action has been taken efficiently. Overall, it was a pleasant stay for my group of 10 people.
Response from Property: Dear Ms. Rosalind,Thank you for your valuable feedback. We are glad to hear that, overall, you had a pleasant stay with us, and we appreciate your understanding regarding the issues you encountered. We sincerely apologize for the sewage odor in the corridor and the air conditioning issue in one of the rooms on the 3rd floor. We're pleased that our front desk team was able to address your room changes efficiently.Please rest assured, we are investigating the source of the odor and will take corrective measures to prevent this from happening in the future. Your comfort and satisfaction are our top priority, and we hope to have the opportunity to welcome you and your group back soon for an even better experience.Thank you once again for choosing us, and we appreciate your feedback.Regards,Michelle HongGuest Relations Manager
Guest User
Junior Suite
Stayed in Apr 2025
Family
15 review
10/10
Outstanding
Posted on May 28, 2025
Noisy as room faced the main road. Breakfast chaotic as there was two big group who stayed there that weekend. End up sitting outside where they screen movies outdoors at night. The rooms are bright as per picture so u cannot sleep late in the morning with traffic noise and the sunlight. Hotel staff are hardworking and service with a smile
Response from Property: Dear Guest,Thank you for sharing your experience with us. We're sorry to hear that the traffic noise and sunlight affected your rest, and that breakfast felt chaotic due to the large groups staying that weekend. Your comfort is very important to us, and we’ll look into how we can better manage crowd flow during busy periods. On a brighter note, we’re happy you appreciated the brightness of the room and our dedicated team. We’ll be sure to pass on your kind words to them. We truly value your feedback and hope to have another opportunity to provide you with a more relaxing stay in the future.Regards,Michelle HongGuest Relations Manager
Sharleen Chiau Leng
Deluxe Plus King Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 19, 2025
Great hotel and fascinated by the architecture. Can’t imagine from the look of the hotel front that inside of the building is so big that has 127 rooms. Breakfast is only passable. Will stay again without opting for breakfast next time.
Response from Property: Dear Guest,Thank you for sharing your feedback! We're thrilled to hear you enjoyed the hotel and were impressed by the architecture—it's always a pleasure to surprise our guests with the unique design and spacious interior.We appreciate your honest comments about breakfast and will certainly take them into consideration as we work to improve our offerings. We're glad to know you'd choose to stay with us again, and we look forward to welcoming you back on your next visit breakfast optional!Regards,Michelle HongGuest Relations Manager