Super 8 Selected Hotels(Beijing Capital Airport Store)

Super 8 Selected Hotels(Beijing Capital Airport Store) Reviews

Super 8 Selected Hotels(Beijing Capital Airport Store)

No.18A Tianzhu East Road, Shunyi District, Beijing, 101312, ChinaSee Hotel Details
Super 8 Selected Hotels(Beijing Capital Airport Store)
Super 8 Selected Hotels(Beijing Capital Airport Store)Super 8 Selected Hotels(Beijing Capital Airport Store)Super 8 Selected Hotels(Beijing Capital Airport Store)
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Guest Reviews

9.2/10
Very Good
1030 review
Verified reviews
Location9.2
Amenities9.1
Service9.1
Cleanliness9.3
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All reviews(1030)
Positive reviews(981)
Reviews with photos/video(128)
Close to airport(72)
Easy to get around(71)
Great value for money(64)
Friendly front desk staff(46)
Quiet & comfortable(43)
Well decorated(18)
Perfect for business trips(18)
Would stay again(17)
Negative reviews(49)
Daniela WU
Smart 2-bed Room
Stayed in Dec 2024
Traveling with friends
15 review
10/10
Outstanding
Posted on Jan 31, 2025
Quite small room but it has all you need and the biggest advantage is the location, it's close to the Beijing Capital Airport.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
MinkAkra
Smart Queen Room
Stayed in Aug 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Sep 12, 2024
Very good hotel, clean and convenient, close to the airport. Airport shuttle service, good service staff.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Smart Queen Room
Stayed in Sep 2023
Other
28 review
7.5/10
Posted on Oct 24, 2023
All ok until....Front desk male staff made a mistake and called me extremely early over smart system. Got woken up by this extremely loud call and couldn't answer the call easily. Xiaodu wouldn't stop calling out! Cut down already limited hours of sleep....
Response from Property: Dear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments to improve the service quality. If you come here next time, I hope you can book our hotel again and give us a chance to apologize. Look forward to coming again!
Guest User
Smart 2-bed Room
Stayed in Mar 2025
Solo traveler
21 review
10/10
Outstanding
Posted on Apr 15, 2025
Very good! The decoration is quite high-end, very clean, and there are robots delivering food. The price-performance ratio is great!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Sipangdaaobai
Smart Queen Room
Stayed in Feb 2025
Business traveler
103 review
7.5/10
Posted on Mar 24, 2025
It's ok, intelligent system, the surrounding area is desolate, hahahahahahahahahahahahahahahahahahahahaha good hahahahahahahahahahahahaha
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Anonymous User
Smart 2-bed Room
Stayed in Feb 2025
Traveling with friends
73 review
2.0/10
Posted on Mar 20, 2025
I flew to the Capital Airport at 7:00 in the morning. I was busy after getting off the plane. I only had some meals on the plane all day. I didn't sleep the night before because I had to catch an early flight. When I arrived at the hotel, the hotel staff treated me well. They thought that you, a girl, came in the middle of the night and started to rip you off. The front desk asked for a deposit and told her that you didn't check the deposit option and note the room listing on the platform. She said that we had to check the room before you left. What if the bedding was stained? I asked her where the room inspection was now? And the bedding was your hotel's own business. Chain hotels have professional linen washing methods for dirty bedding, whether it is blood stains or oil stains. People smiled and said nothing. It is normal to have dirt. They have also purchased home insurance on the platform. You can't ask guests to check in without any dirt on the bedding. In addition, the room was really disgusting. There was a thick yellow stain on the toilet cylinder. The toilet was not cleaned at all last time. The bedding was covered with black hair and floating dust. The hotel front desk does not turn on the lights when showing the room. It uses Xiaodu Smart, and does not tell guests how to act when showing the room, waiting for you to ask her. Regarding ID card check-in, it has been uploaded through the platform when booking a hotel or homestay on the platform. The hotel is well aware of this. When booking the hotel, I did not pay attention to the facilities and services, and there is a "quick check-in and check-out" service content. Later, when I asked them, they said: We don’t know that we are new. The self-stay card swiping terminal is just a decoration, and it has not played its due mission. The professional details of the "quick check-in and check-out" of the hotel industry are placed in the picture, and everyone will pay attention to the pit when they go out in the future. The address I filled in for takeaways is collected by the front desk, and there are robots who are urging you to delay your time. Asking her means we are busy with our own business. You can also call the rider and ask him to put it at the door of your room. Directly refute and tell her that Beijing’s management regulations stipulate that takeaway couriers cannot enter the internal area of ​​the guest room. Not only Beijing, but most cities are consistent on this point. Moreover, for someone who stays in hotels all year round, you are not the only one who has stayed in a hotel with a food delivery robot. Even during the peak period of food delivery, it is unlikely to exceed five minutes. They cannot deliver the food to you in five to ten minutes. This is unnecessary. For guests who stay in hotels all year round, they can feel whether you deliberately make trouble and delay the delivery. In a word, opening a door to do business is to attract wealth. If you break the feng shui and oppress the source of customers, you can see for yourself whether it is auspicious. Anyway, after staying in so many fast hotels, I feel that there are many unspoken rules in this industry. I don’t know about others, but I will not stay in any fast hotel in the future.
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Guest User
Smart 2-bed Room
Stayed in Feb 2025
Couple
26 review
10/10
Outstanding
Posted on Apr 13, 2025
Good, good, not bad, all very good, environment, hygiene, service attitude, all very good, security is very good, you must swipe your card to enter, very good, sound insulation is also good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
靈兒
Selected 2-bed Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 16, 2025
Super clean, first choice next time! Unfortunately, I don’t quite understand how the smart function works. 🤣🤣🤣 After all, Taiwan is not using these smart devices. It would be better if you could include an instruction manual.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Smart 2-bed Room
Stayed in Feb 2025
Couple
5 review
7.0/10
Posted on Mar 8, 2025
The facilities are pretty good, the room is spacious and clean, everything is pretty new, but the paper quality is not very good. The towels and bath towels are not very good! One of them is a bit frayed after a long time. Another thing is that the bathroom is speechless. It is transparent and it is embarrassing for two people to go to the toilet alone. The toilet flushes as soon as you sit down before you go to the toilet, or flushes while you are doing it, splashing water all over your butt and legs! It is good to have a washing machine, dryer and treadmill. If you want to be close to the laundry room, you should live in the row on the right hand side of the door. Otherwise, it is very troublesome to go back and forth. You have to swipe the card to enter and exit, and you can't use it in the room... It is very troublesome, although it is for safety considerations. Oh, there is nothing valuable in it. The deposit is 200, but it was immediately returned by the same route when you check out, and the room was not checked. I don't understand what the deposit means.
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6/7
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again
Guest User
Smart 2-bed Room
Stayed in Jan 2025
Business traveler
68 review
10/10
Outstanding
Posted on Feb 27, 2025
Perfect value for money, very cheap when booking But make sure to book carefully, I booked without airport pick-up service But it is very convenient to take a taxi at 6 o'clock, 26 yuan to the airport The hotel is newly opened The facilities are very good, the bedding is very new, and the environment is very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Smart 2-bed Room
Stayed in Jan 2025
Business traveler
7 review
7.0/10
Posted on Mar 5, 2025
There is no chair in the room, the desk is very small, and there is no telephone installed in the room. Suggestion: Add chairs to the room, expand the desk area, and install a telephone.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!在您入住期間對房間不滿可以聯繫前台這邊幫您處理,同時酒店房間是全屋智能的您給前台打電話衹需要呼叫小度就可以了。以上問題影響您的入住體驗還望您理解
Guanjianzhongdeguanjian
Smart Queen Room
Stayed in Dec 2024
Business traveler
7 review
9.0/10
Great
Posted on Feb 24, 2025
Beijing Capital Airport, I transfer here many times every year. It is very important to find a good hotel. This hotel seems to be newly opened. It is relatively new. The new decoration is good, dry and wet separation, and the bathroom is clean
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Selected 2-bed Room
Stayed in Dec 2024
Traveling with friends
18 review
10/10
Outstanding
Posted on Jan 10, 2025
Our trip arrived at Beijing Capital Airport T2 Terminal in the middle of the night. The hotel had a special minibus to pick up a group of people. When we arrived at the hotel, check-in was fast and convenient. The room was quiet, clean and hygienic, and it was a very good experience.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Jingchenputi
Smart Queen Room
Stayed in May 2025
Business traveler
1 review
2.0/10
Posted on Jun 22, 2025
The front desk service is poor and snobbish. I don't recommend staying here. The police showed up on the second day. The safety level is low.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your valuable evaluation. Regarding the front desk problem you mentioned, please contact the hotel to further inform us of the specific situation so that we can accurately locate the problem and deal with it seriously. At the same time, we will optimize the front desk service process and strengthen service training. Second, regarding the police dispatch issue you mentioned, it was not due to security issues, but just a normal inspection. The hotel has security personnel 24 hours a day. During your stay, you can contact the hotel front desk as soon as you encounter any problems.
Guest User
Smart 2-bed Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 20, 2025
This hotel is very kid-friendly. We were in transit and this hotel is very close to the airport. The service attitude is very good and it is also very clean.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!