Nanshan Bamboo Seagull Nanshan Hot Spring Resort

Nanshan Bamboo Seagull Nanshan Hot Spring Resort Reviews

Nanshan Bamboo Seagull Nanshan Hot Spring Resort

Building 2, No.128 Huanggangling Village, Zhuhai Avenue, Liyang, Jiangsu, ChinaSee Hotel Details
Nanshan Bamboo Seagull Nanshan Hot Spring Resort
Nanshan Bamboo Seagull Nanshan Hot Spring ResortNanshan Bamboo Seagull Nanshan Hot Spring ResortNanshan Bamboo Seagull Nanshan Hot Spring Resort
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1 night

Guest Reviews

9.3/10
Very Good
846 review
Verified reviews
Location9.4
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(846)
Positive reviews(824)
Reviews with photos/video(325)
Clean pool(186)
Great swimming pool(186)
Perfect for kids(135)
Tasty food(61)
Family activities available(28)
Has play area for children(17)
Garden view(16)
Negative reviews(22)
Guest User
Elegant Double Room
Stayed in May 2024
Solo traveler
11 review
9.5/10
Amazing
Posted on Jun 9, 2024
Great place to rest and get breakfast after a long day of exploring the bamboo forest.
Response from Property: Thank you for your coming hope to see you again.
David JY
2-bed Room With Garden View
Stayed in May 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 5, 2024
Great service. Going the extra mile.
Response from Property: 非常感謝您的五分好評,期待您的再次光臨!
Johann Dieter
Elegant Double Room
Stayed in Dec 2022
Couple
10 review
5.0/10
Posted on Feb 11, 2023
Positive: When we arrived we Got a free room upgrade to a suite. Negative The staff at The hotel does not understand English at All . When we had Lunch at The restaurant we discovered there are No proper menus. The 'menu' was an ordiray papwr with all dishes printes in Chinese. We had to try ordering using a translatipn app. The waiter recommended a Huge Family meal For 6 people eventhough we were Only 2 people.Not Only was It expensive . but we also couldn't finish all The Food And most of It went to waste. I wanted to order coffee but was told that coffee is served Only during BREAKFAST. The cuisine is Chinese cuisine only. The Private hotspring cabin was RMB 680 an hour.
Response from Property: Thanks for your feedback! We look forwad to seeing you again.
Guest User
Elegant Double Room
Stayed in Apr 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on May 29, 2023
Nice hotel with tidy, spacious, and modern rooms. Breakfast time ends too early at 9:30 am and has limited selection but still okay.
Response from Property: Dear Qingu family:Hhello!Thank you for your recognition,we will continue to improve ,continue customer demand-oriented ,improve the quality of catering, so that you have a more comfortable experience, looking forward to coming again!
宇宁
2-bed Room With Courtyard View
Stayed in Sep 2024
Family
5 review
10/10
Outstanding
Posted on Jan 7, 2025
Very good
Response from Property: Thank you for 5-star feedback.We will always strive to provide the best service for you.We look forward to your next visit.
Stevan
Stayed in Dec 2022
Family
5 review
9.0/10
Great
Posted on Feb 7, 2023
Very nice hotel, staff was friendly. It is good for families, very convinient, nearby is a farm
Response from Property: Thank you very much,We will make greater efforts to provide better services.
Guest User
2-bed Room With Courtyard View
Stayed in Mar 2025
Family
3 review
8.0/10
Very Good
Posted on Apr 20, 2025
🛏️About the room: Booked a twin room, but the hotel only has 3 floors?! We were arranged on the 2nd floor facing the parking lot. As soon as the window was opened, there were cars coming and going. It was stuffy when the curtains were drawn. The sense of privacy was directly reduced to zero😅I wanted to change rooms but was told that "all rooms are like this". I couldn't bring two kids with me and had to make do with it... 🎙️Late-night horror moment: I never expected to run into "classmates' reunion and team building for old uncles and aunts who graduated 20 or 30 years ago"! The uncles and aunts were still talking at 10:50 pm. The sound insulation was not good, and the experience was directly negative! 🍉Welcome gift was a big failure: I used points to exchange for "Welcome Fruit Yogurt", but I got a small tomato (one of which was rotten) + 2 cans of 100g Mengniu yogurt... Let's say that the points were exchanged for loneliness😓 💧The most confusing operation: The child needs warm water to make milk powder, and there are only 2 bottles of free mineral water in the room. I asked the housekeeper for 2 more bottles, but he said "refills are charged"? ? ? The layout is too small🤦♀️ 🍳 Big disappointment in breakfast: It is advertised as "rich buffet", but in fact, children over 120cm are charged 68 yuan, but looking at it: biscuits, twisted dough sticks, three kinds of white porridge... hot dishes are like lettuce and cauliflower, with few choices and low value for money!
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Response from Property: 致尊敬的賓客:您字字真切的反饋如同晨鐘暮鼓,讓我們既感愧疚更知奮進。經連夜召開專項整改會議,即日起為所有家庭房加裝隔音密封條,起取消礦泉水限量政策,終止現水果供應商合作
Guest User
2-bed Room With Courtyard View
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 6, 2025
I stayed for two nights during the holiday. The hotel is generally good. It is not far from Nanshan Bamboo Sea Scenic Area. The staff is warm and friendly. The environment is good. Parking is convenient. The children's play area and lawn are very suitable for children. Recommended
Original TextTranslated by Google
Response from Property: Dear Explorer: Hello! Thank you for taking the precious time of your journey to write this warm note for Nanshan Bamboo Sea and us! 🎋 The smiles of the children running on the lawn captured by your camera are what we cherish most. It is our honor to hear that you are satisfied with the hotel's location, service, environment and parent-child facilities, and to add a sense of relaxation and happiness to your vacation. Your recognition is the greatest encouragement to us. We will continue to maintain our enthusiastic service and clean environment, and look forward to providing you with a more intimate experience when you come to Nanshan Bamboo Sea next time! I wish you and your family a happy life and a safe journey!
Guest User
2-bed Room With Courtyard View
Stayed in Mar 2025
Other
7 review
10/10
Outstanding
Posted on Apr 5, 2025
I called one day in advance and the room was upgraded. The room was large and clean. There was a dedicated butler for one-on-one service. Thanks to the butler Xiao Qian for his warm and thoughtful service. The overall service staff of the hotel was pretty good. I will go back for a few days next time if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing to stay in our hotel and sharing such a thoughtful review! We are glad to know that you are satisfied with the room upgrade, cleaning conditions and butler service. It is our honor that Xiao Qian and his team can bring you a warm and thoughtful experience. Your recognition is a great encouragement to us. We have conveyed your praise to the relevant team. We look forward to providing you with better services again in the near future. I wish you a happy life!
Bangbangdedong
2-bed Room With Courtyard View
Stayed in Feb 2025
Couple
49 review
7.5/10
Posted on Mar 31, 2025
The room is big, and they specially helped to upgrade it. The view of the countryside is good, and the ecology is close to nature, which makes people relax. However, the roadside smell is really bad, the hotel hot spring is also average, there are not many pools, and the slippers are not changed for each guest. The breakfast is unexpectedly unpalatable, which is still a bit different from the rating.
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!衷心感謝您選擇下榻我們酒店並分享寶貴的入住體驗。關於您反饋的不足之處,我們高度重視並深表歉意:1. 周邊異味問題已聯繫環保部門排查處理,將加強環境監測;2. 温泉區域正進行池體維護升級,計劃新增特色湯池豐富體驗;3. 為了響應國家環保政策,拖鞋我們是嚴格參照一客一換執行,有專業的洗滌公司進行清洗消毒再包裝,另我們也有備用一次性拖鞋;4. 餐飲團隊正根據賓客意見優化菜單設計,本週將推出融合本地食材的新早餐組合。期待能用更完美的服務重獲您的信任。祝您順頌時祺!
Anonymous User
Elegant Double Room
Stayed in Feb 2025
Family
9 review
8.0/10
Very Good
Posted on Mar 30, 2025
I called one day in advance to upgrade the room, and the service attitude was ok. The hotel environment is very good, the facilities are relatively new, there is a river outside the room, and it is very relaxing to be surrounded by mountains and water. The breakfast is also good, overall good reviews
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing to stay in our hotel and sharing your experience! We are very happy to know that you are satisfied with the hotel's environment, facilities and breakfast. Your recognition is our greatest motivation. We have been committed to providing guests with a comfortable environment and considerate service. Your affirmation makes us feel encouraged. It is our honor to bring you a better stay experience. In the future, we will continue to maintain the meticulousness and enthusiasm of our service. We look forward to your visit again and wish you a happy life and a smooth journey!
Akeng
2-bed Room With Courtyard View
Stayed in Feb 2025
Family
19 review
10/10
Outstanding
Posted on Mar 16, 2025
The hotel has a beautiful and quiet environment. Every step you take brings you a new view. Whether it is the bamboo forest, tea mountain, river beach, courtyard, or swimming pool, there are surprises everywhere! The fresh air after the rain makes people want to take a deep breath. Special thanks to the housekeeper Xiao Xu for the careful arrangement, free room upgrade, and meticulous and thoughtful tips, which made us feel the enthusiasm and sincerity of the hotel. Although the hot spring is not big, it is enough to soak away the fatigue brought by the mountain climbing and have a good night's sleep. The breakfast is mainly Chinese and tastes good. The hotel is also close to Nanshan Bamboo Sea and Dajue Temple. It is worth coming again!
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for sharing so carefully! 🌿 We are delighted to read that you are familiar with every step of the bamboo forest, tea mountain, and river beach. It is our greatest honor to resonate with your imagination of vacation. Thank you especially for your recognition of the service of housekeeper Xiao Xu. It has always been our original intention to create surprises and warmth for guests. We have carefully noted your love for breakfast and Chinese style, and your recommendation of the surrounding landscape resources. We look forward to enjoying the morning mist of the bamboo sea and listening to the bells of the ancient temple with you next time. I wish you a refreshing day every day!
Kubumozi
2-bed Room With Courtyard View
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 14, 2025
The room is nice and not small. The twin beds are put together to make it bigger, which is suitable for children. After getting up in the morning, I climbed the tea mountain behind and could see Tianmu Lake. The scenery is pretty good. The hotel's breakfast is also good and the dining environment is also very good. It is quite close to Tianmu Lake Landscape Garden and Nanshan Bamboo Sea, about 15 minutes by car. The housekeeper is also very enthusiastic. You can contact me if you have any questions. Special thanks to the housekeeper Xiao Xu.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for recording this journey! It is our honor to provide a spacious resting space for families with children. The twin bed splicing design takes into account the sleeping needs of parents and children traveling. I am even more pleased that you have experienced the wildness of the tea path in the back mountain. The panoramic view of Tianmu Lake in the morning mist is like an ink painting. I have especially conveyed your praise for Butler Xu to the service team. She has prepared a local travel guide for your next return. Whether it is the green waves of Nanshan Bamboo Sea or a bowl of hot Tianmu Lake fish head soup when you return, we are willing to be your home on the journey. I wish you and your family good health, and look forward to continuing the tea mountain adventure with the children!
Guest User
2-bed Room With Courtyard View
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 7, 2025
The room is very good. The hotel has its own thousand-acre tea garden, beautiful environment, and hot springs to soak in. The most important thing is that the service staff are also very enthusiastic. The ladies at the front desk are also very beautiful and gentle. The service is very good. I especially praise the front desk manager, Ms. Jiang. The service was superb throughout the whole process. I will stay at their house next time I come to Liyang. Good review~
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and sharing your stay experience! We are very happy to hear that you are satisfied with our butler service, hot spring facilities and children's play area. Your satisfaction is our greatest motivation, and we will continue to work hard to provide every guest with high-quality service and a comfortable experience. Looking forward to your visit again and wish you a happy life!
Guest User
2-bed Room With Courtyard View
Stayed in Feb 2025
Family
6 review
10/10
Outstanding
Posted on Mar 2, 2025
The weather was suddenly good on the weekend, so I decided to take a short trip. I saw that many hot spring hotels were very expensive, but I accidentally saw this one with a high cost-effectiveness and decided to book it. There is a special butler one-on-one service. If you have any questions, just ask the butler directly. Thanks to the butler Xiao Qian, who is very thoughtful. The hotel facilities are also very complete. The weekend is not a peak season, so the hot spring is not particularly crowded and very comfortable. There is a not-too-large children's play area, which the children like very much. There are several charging piles in the hotel, which are slow charging. You need to queue for a while on weekends, but it is still very convenient. The overall cost-effectiveness is really high. If you just want to experience hot springs, it is super value.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and sharing your stay experience! We are very happy to hear that you are satisfied with our butler service, hot spring facilities and children's play area. Your satisfaction is our greatest motivation, and we will continue to work hard to provide every guest with high-quality service and a comfortable experience. Looking forward to your visit again and wish you a happy life!