One&Only Portonovi

One&Only Portonovi Reviews

One&Only Portonovi

Portonovi Resort, Kumbor, Herceg-Novi, 85340, MontenegroSee Hotel Details
One&Only Portonovi
One&Only PortonoviOne&Only PortonoviOne&Only Portonovi
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1 night

Guest Reviews

9.7/10
Amazing
46 review
Verified reviews
Location9.9
Amenities9.6
Service9.5
Cleanliness9.8
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All reviews(46)
Positive reviews(46)
Reviews with photos/video(21)
Friendly staff(13)
Awesome stay(10)
Awesome rooms(8)
Classy environment(5)
Loved the view(5)
Anonymous User
Portonovi Room 1 King bed
Stayed in Sep 2024
Family
9 review
10.0/10
Outstanding
Posted on Jan 15, 2025
Great service, nice place and really beautiful scenery. i'm
Response from Property: Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us at One&Only Portonovi.It was a pleasure having you, and we look forward to welcoming you back in the future.Best regards,Andreas PoriasGeneral Manager
Shanxiadeling
Family Room with Bay View
Stayed in Mar 2024
Travel with friends
6 review
10.0/10
Outstanding
Posted on Apr 9, 2024
very good
Response from Property: Dear Shanxiadeling,Thank you for your review. I am pleased to know you enjoyed One&Only Portonovi, and we very much look forward to welcoming you back.Kind regards,Carlos SantosEAM F&B
Danjuanmamahuanyoushijie
Portonovi Room 1 King bed
Stayed in Mar 2025
Travel with friends
29 review
9.0/10
Great
Posted on Apr 11, 2025
I visited Heishan OO for the second time. I feel that the service is not as good as before. The scenery is as good as before. It is very beautiful. The indoor swimming pool is so comfortable.
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Response from Property: Dear Danjuanmamahuanyoushijie,It was a pleasure to welcome you back to One&Only Portonovi, and thank you for taking the time to share your feedback.We are delighted to hear that you continue to enjoy the stunning surroundings and have found the indoor swimming pool to be as comfortable and relaxing as ever. At the same time, we are truly sorry to learn that the service during this visit did not fully meet your expectations. Your comments are invaluable to us, and we will be addressing them with our team to ensure we consistently deliver the high standards of hospitality that our guests expect and deserve.We genuinely appreciate your continued support and hope to have the opportunity to welcome you back again soon—this time with an experience that exceeds your expectations in every way.Sincerely,Andreas PoriasGeneral Manager
jiaxinbaby905
Panoramic Bayview Room
Stayed in Mar 2025
Couples
1 review
9.0/10
Great
Posted on Apr 5, 2025
The environment and service are good, the room is big, and there is a shuttle bus to take you to restaurants and supermarkets near the hotel. The facilities are not as complete as expected. The restaurants in the hotel are not very delicious and the price-performance ratio is low. You can eat near the hotel. I recommend a restaurant called noa! ! It's delicious
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Response from Property: Dear jiaxinbaby905,Thank you for taking the time to share your feedback.We are delighted to hear that you enjoyed your room, the resort surroundings, and the convenience of the nearby restaurants and supermarkets. I am also pleased to know that you appreciated the genuine service provided by our team.We regret that our dining options did not meet your expectations. Your insights are invaluable, and we will certainly take them into account as we continue to enhance our offerings. I have already shared your comments with our Executive Chef, and we have recently introduced new spring menus across all of our outlets.We look forward to welcoming you back in the future and ensuring your next stay is even more enjoyable. Thank you again for your review.Sincerely,Andreas PoriasGeneral Manager
Anonymous User
Bayview Room 1 Double bed
Stayed in Feb 2025
Solo travelers
54 review
10.0/10
Outstanding
Posted on Mar 16, 2025
This is probably the best local hotel besides Aman Santorini. The service attitude is warm, the facilities and equipment are complete, and the location is also first-class. I will stay here again next time.
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Response from Property: Thank you so much for your kind words. We are thrilled to hear that you enjoyed your stay with us and appreciated the service, facilities, location, and scenery of Boka Bay.It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Montenegro.Sincerely,Andreas PoriasGeneral Manager
Sss
Portonovi Room 1 King bed
Stayed in Nov 2024
Couples
4 review
10.0/10
Outstanding
Posted on Jan 11, 2025
Amazing hotel! Everything is great! Breakfasts are excellent. Territory is beautiful! Yes, it is expensive, but it is worth it!
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Response from Property: Dear Sss,Thank you for taking the time to share your kind review.We are delighted to hear that you enjoyed the quality of our breakfast and the beauty of our property. It’s wonderful to know that you had such an enjoyable experience and found it to be worth the value.We look forward to the opportunity of welcoming you back in the future.Sincerely,Andreas PoriasGeneral Manager
Guest User
Bayview Room 1 Double bed
Stayed in Mar 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on Apr 12, 2025
Great environment
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Response from Property: Thank you very much for your wonderful review and photos of our resort.We are delighted to know that you enjoyed the environment and had such a positive experience at One&Only Portonovi.It was a pleasure having you with us, and we hope to welcome you back again very soon for another exceptional stay.Kind regards,Andreas PoriasGeneral Manager
Guest User
Portonovi Room 1 King bed
Stayed in Oct 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Nov 7, 2024
The scenery is super beautiful!! The service is also very good. There is a welcome drink when you check in! You can only take a taxi to get around. There are also places to eat around, but they are relatively few. We ate at NOA. There are also ice cream shops around
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Response from Property: Thank you very much for your kind review and beautiful photos. We are delighted to hear that you enjoyed the beautiful scenery and appreciated our service, including the welcome drink upon check-in. I am pleased to hear that you also explored the wider Portonovi resort and Boka bay area.We look forward to the opportunity to welcome you back for another memorable stay.Best regards,Andreas PoriasGeneral Manager
Guest User
Portonovi Room 1 King bed
Stayed in Oct 2024
Couples
17 review
10.0/10
Outstanding
Posted on Nov 5, 2024
The environment is very good, the scenery is very good, the service staff is very good and polite, and the service is in place
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Response from Property: Thank you very much for your kind words. We are thrilled to hear that you enjoyed the beautiful environment and scenery, and that our team provided courteous and attentive service. It was our pleasure to host you, and we hope to welcome you back again soon.Sincerely,Andreas PoriasGeneral Manager
Guest User
Bayview Room 1 Double bed
Stayed in Dec 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Jan 27, 2025
The price is high, the hotel service is good
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Response from Property: Thank you for taking the time to share your feedback and the beautiful photos. We are delighted to hear that you enjoyed your stay with us and that the excellent service provided by our team made a positive impact on your experience.We understand that pricing is an important factor, and we strive to ensure that the value we offer aligns with the quality of our accommodations and services. Your feedback is greatly appreciated and will help us continue to enhance the experience for all our guests.We hope to have the pleasure of welcoming you back in the future.Sincerely,Andreas PoriasGeneral Manager
Guest User
Portonovi Room 1 King bed
Stayed in Mar 2025
Travel with friends
14 review
10.0/10
Outstanding
Posted on Apr 17, 2025
Facilities: Very complete, with a plug Sanitation: Very clean Environment: You can play and take photos in the hotel, very complete, and there is a restaurant Service: The service attitude is very good, and there is a dedicated butler
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Response from Property: Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our facilities, clean and comfortable environment, and the convenience of having everything you needed within the resort—from photo opportunities to dining options.I am especially happy to know that our team and your dedicated host made such a positive impression. We truly appreciate your support and hope to welcome you back again soon.Sincerely,Andreas PoriasGeneral Manager
Youranhecongcong
Portonovi Room 1 King bed
Stayed in Mar 2025
Travel with friends
33 review
10.0/10
Outstanding
Posted on Apr 11, 2025
If I were to describe this hotel experience in one word, it would be "unparalleled". This is a model of luxury vacation. Except for the slightly higher price, there is nothing wrong with it. I sincerely recommend everyone to stay here! It is very convenient to get to the hotel from Kotor. You can take the ferry and arrive quickly, saving the fatigue of traveling. As soon as you step into the hotel, you can feel the meticulous service. The staff is warm and thoughtful. Every detail is handled just right. From checking in to guiding you into the room, it makes people feel comfortable and really starts a pleasant journey. Every moment here is full of enjoyment, which makes people linger.
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Response from Property: Dear Youranhecongcong,Thank you for your heartfelt and enthusiastic feedback. We are truly honoured by your kind words and delighted that your experience with us could be summed up as “unparalleled.”It is wonderful to hear that the journey from Kotor was smooth and that from the moment you arrived, you felt welcomed and well cared for. Creating a seamless, relaxing, and luxurious experience is exactly what we strive for, and we are so pleased that every detail contributed to a truly enjoyable stay.We deeply appreciate your recommendation and hope to welcome you back to One&Only Portonovi for many more memorable moments.Kind regards,Andreas PoriasGeneral Manager
Youqian
Portonovi Room 1 King bed
Stayed in Mar 2025
Travel with friends
42 review
10.0/10
Outstanding
Posted on Apr 10, 2025
The hotel is great, both the environment and hygiene are great! The breakfast is not very good (maybe we Asians are not used to it). I plan to come here for vacation again in the summer!
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Response from Property: Dear Youqian,Thank you for sharing your kind feedback.We are delighted to hear that you enjoyed your stay with us and appreciated our resort's environment and cleanliness.I also appreciate your honest comments regarding breakfast. We understand that preferences can vary, and we are always looking for ways to improve and offer more inclusive options. Your feedback is valuable, and we will certainly take it into consideration.It is a pleasure to hear that you are planning to return in the summer—we look forward to welcoming you back for another enjoyable stay.Sincerely,Andreas PoriasGeneral Manager
Guest User
Portonovi Room 1 King bed
Stayed in Mar 2024
Family
13 review
10.0/10
Outstanding
Posted on May 3, 2024
The hotel is beautiful, the rooms are exquisite, there is a yacht pier nearby, you can eat and drink, it's a 5-minute walk, the hotel also has a shuttle bus to take you there. The sunset is beautiful.
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Response from Property: Thank you so much for the beautiful photos and kind comments. I am delighted to know you enjoyed the design and location of our resort, and it is such a pleasure to hear you had a wonderful stay with us.We very much look forward to your next visit.Best regards,Carlos SantosEAM F&B
Kandaozhelijiuyaohaohaoxuexi
Portonovi Room 1 King bed
Stayed in Mar 2024
Travel with friends
23 review
10.0/10
Outstanding
Posted on Apr 10, 2024
The room was clean and tidy. The staff was very friendly and helpful. The restaurant was also very good.
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Response from Property: Dear Kandaozhelijiuyaohaoh,Thank you for the review and photos; they are highly appreciated.I am happy to know you enjoyed our resort and the dining options and appreciated the hospitality and service of our team.We look forward to welcoming you back to One&Only Portonovi.Best regards,Carlos SantosEAM F&B