No.149 Xihu Avenue, Shangcheng District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Golden Citypin Apartment Guest Reviews
4.1/5
267 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(267)
Positive reviews(255)
Reviews with photos/video(59)
Well decorated(48)
Easy to get around(45)
Well designed(19)
Close to metro(15)
Amazing natural light(13)
Excellent room layout(11)
Nice toiletries(8)
Perfect for families(7)
Negative reviews(12)
Anonymous User
Featured Loft - 3-Bedroom
Stayed in Dec 2023
Family
1 review
2.5/5
Posted on Jan 8, 2024
Good location and easy to find.
Checking in had some problems as I was a foreigner and could not call the number to get the house number or something however the security guard was nice and helped us out but overall was a fast and speedy process.
The house: coming in I love the deco, however it was more cramped than I thought. In addition, the place did not feel cleaned at all.
The kitchen was a mess I feel as the bowls were for some reason oily while the hot water kettle had some residues inside. The tap water was even yellow when I turned it on. The microwave even had a bowl inside for some reason along with a funky smell.
The projectors: I chosen this place cause of the large projector screens but was so angry as when I turned it on, the projected screen can’t even aligned with the screen on the wall! And the shelf holding it was so loose I was scared it will fall.
The beds: the first floor bed was so soft the person just sink right into the mattress which was totally fine but for the second floor, the bed frame squeak at every small turn and the people sleeping on it weren’t even heavy! At most 50kg each. It seemed as if the bed frame was broken and they pieced it together to make it work somehow. However it was very flimsy! The mattress was also very hard and uncomfortable.
The deco: I saw the deco in the pictures and love it which was why I choose this loft however it was the wrong choice. Some place was not cleaned properly leaving large spots of dust here and there.
The amenities: shower was good and the hot water was quite constant as long as you give it time to heat up however, remotes battery should be replaced since the aircon remote died not even 1 day into our stay. Did not dare to use the cooking stove and pans but did disinfect a few bowls to use. One time use Toothbrush, combs and slippers were provided which was great. The drawers for some reason contained random items which might have been left behind by previous renters since I found car keys, travelling adaptors etc.
Overall it was quite a bad stay since I have visited other home stays which were much cheaper but provided better cleanliness. I hope the owner will fix up and clean up the place before renting out cause a lot of things were either dirty or cannot be used.
Response from Property: Dear customer, thank you very much for sharing your stay experience with us. We regret that it did not meet your expectations. Please accept our sincere apologies. The hotel will perform regular maintenance on the rooms and various other facilities and improve every detail to provide you with a perfect stay. There will be various promotions and special offers at different times. If you have confirmed your itinerary, please book in advance to enjoy more discounts. Sincerely look forward to your visit again!
Timmy123
Super Panoramic Oasis Sahara Loft Two-Bedroom One-Living Room Projection Room
Stayed in Mar 2024
Family
6 review
3.2/5
Posted on Jun 16, 2024
Good location. Room is spacious but a bit old. Overall, reasonable experience.
Response from Property: 尊敬的賓客:您好!感謝您選擇金色城品公寓 ,我們很高興您在公寓有一段愉快的入住經歷,感謝您對公寓的支持與信任,同時感謝您對公寓提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待您的下次光臨!
Guest User
Drunken Memories Of Jiangnan· Exclusive Large Suite Loft Duplex With Large Screen Projection Three-Bedroom One-Living Room
Stayed in Nov 2023
Family
9 review
3.2/5
Posted on Dec 22, 2023
Its an AirBnB type of accomodation, there is no reception to greet us. But the security guard was kind and helpful. All instructions are in Chinese. Only recommended for expert travellers. The room is to cold, we waited for more than half an hour for the heater to warm up but after 30 minutes we gave up. Host is very accomodating and tried to change the room for us.
Response from Property: The pleasant encounter, after waving hands, became so concrete in the imagination that it was like a spring breeze blowing against our faces. The encounter may only be a moment. I hope that the memories will be warm in your memory forever. Thank you for your praise and wish you a happy life~
Anonymous User
Featured Loft - 3-Bedroom
Stayed in Nov 2023
Family
6 review
2.2/5
Posted on Dec 15, 2023
Good if you are looking for convenient and near metro station.
Response from Property: 尊敬的客户,十分感謝您與我們分享您的入住體驗,很遺憾未能達到您的期望,請您接受我們誠摯地歉意。酒店會對房間以及其他各種設施進行定期維護,完善每一個細節,來提供您完美的入住享受。並且在不同時期都會有各種促銷活動及特價,如您確定好行程,請提前訂房將享受更多優惠。真誠期待您的再次光臨!
Guest User
Drunken Memories Of Jiangnan· Exclusive Large Suite Loft Duplex With Large Screen Projection Three-Bedroom One-Living Room
Stayed in Sep 2024
Travel with friends
1 review
3.7/5
Posted on Oct 30, 2024
The room a bit old
Guest User
Drunken Memories Of Jiangnan· Exclusive Large Suite Loft Duplex With Large Screen Projection Three-Bedroom One-Living Room
Stayed in Oct 2023
Travel with friends
6 review
4.0/5
Very Good
Posted on Nov 27, 2023
👌🏻👌🏻👌🏻👌🏻all ok
Response from Property: 尊敬的賓客:您好!感謝您選擇金色城品公寓 ,我們很高興您在公寓有一段愉快的入住經歷,感謝您對公寓的支持與信任,同時感謝您對公寓提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待您的下次光臨!
Moliwulong.
Emerald City· Light Luxury Large Suite With Large Screen Projection Two-Bedroom One-Living Room Loft Duplex
Stayed in Jul 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Very good, very comfortable, a comb would be even better
Original TextTranslated by Google
Response from Property: 尊敬的顧客,感謝您的入住,您的喜歡就是我們前進的動力,同時也謝謝您對民宿的喜歡,我們會更加努力做得更好,歡迎您再次入住!!!
Anonymous User
Featured Loft - 3-Bedroom
Stayed in Apr 2024
Family
7 review
1.0/5
Posted on May 20, 2024
The B&B I've stayed in has the worst sanitation and small space. The bed is as hard as the floor, and I feel sore all over when I wake up! ! ! ! I don't know where all the good reviews come from. The floor is dirty and stained. The shower room in the bathroom is so small that I can't even lift my arms to take a shower. I'm speechless! The disposable toiletries are completely unusable, and the toothbrushes are broken. I'm speechless. You can see for yourself!
Original TextTranslated by Google
Response from Property: Hello, all the videos and photos of our rooms are taken realistically. There is no such thing as the product is not the same as the picture. The photos you sent are consistent with the actual items uploaded on our platform. If you are over 190cm tall, you will feel it is small, but you will not be unable to lift your arms to take a shower. This is a bit exaggerated. As for the mattress, most guests feel that it is suitable for sleeping. If you are used to sleeping on a very soft mattress, you may feel it is hard. Our mattresses are moderately soft and hard. Of course, this is also everyone's subjective feeling. Our rooms have been renovated, but the tiles have changed color due to long-term use, not stains. Some toothbrushes are defective, and we cannot know it before opening them. If you encounter this situation, you can contact us as soon as possible to replace them with new ones. These can be communicated and negotiated. Many of them are just misunderstandings. Anyway, I wish you a happy life
Kaiseng
Cloud Comfort Mt. Fuji Loft Two-Bedroom Two-Living Room Two-Bathroom West Lake Projection Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The decoration in the room is quite new, the design is very warm, the household appliances are very complete, and it is convenient to stay in. I approve it very much!
Original TextTranslated by Google
Response from Property: A pleasant encounter, after waving, the image is so concrete in my imagination that it is like a spring breeze blowing on my face. The encounter may be just a moment, I hope the memory will be the eternal warmth in your memory. Thank you for your praise and wish you a happy life~
Qianqibaiguo…
White Castle·West Lake View Two-Bedroom One-Living Room Loft
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 25, 2024
I like this apartment very much. The environment is like new, the layout is beautiful, the indoor space is large, the facilities are complete, perfect…
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Golden City Apartment. We are glad that you have a pleasant experience in the apartment. Thank you for your support and trust in the apartment. Thank you for your valuable suggestions for the apartment. We will continue to work hard to provide you with a more comfortable and warm experience. Looking forward to your next visit!
Guest User
Drunken Memories Of Jiangnan· Exclusive Large Suite Loft Duplex With Large Screen Projection Three-Bedroom One-Living Room
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Very cozy inn, the landlady is also great, the price is very suitable, the location is very good, I will order it next time.
Original TextTranslated by Google
Response from Property: Thank you for your kindness, my lord. I wish to find a person who loves me and stay with me till old age. Let the years flow by. I don’t know what night it is. No one comes to pity me. Who can understand my longing for you? Meeting you is a secret. You can’t escape from my eyes and heart. Please come often, Sarangheyo!
Guest User
Cloud Comfort Mt. Fuji Loft Two-Bedroom Two-Living Room Two-Bathroom West Lake Projection Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Very satisfied with the stay. Came to Hangzhou with friends. This loft is very suitable for us. There is a bathroom on the upper floor and one on the lower floor. It is much better than those chain brands. The area is also large. The layout is very thoughtful. I will come again next time I visit.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying with us. Your likes are our driving force. Thank you for your likes for our homestay. We will work harder to do better and welcome you to stay with us again!!!
Anonymous User
Emerald City· Light Luxury Large Suite With Large Screen Projection Two-Bedroom One-Living Room Loft Duplex
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The room is clean and feels European style, super beautiful.
The transportation is also very convenient, close to the bus station. The projector is also good, and you can watch movies. My friends and I are very satisfied.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for staying with us. Your likes are our driving force. Thank you for your likes for our homestay. We will work harder to do better and welcome you to stay with us again!!!
Guest User
Cloud Comfort Mt. Fuji Loft Two-Bedroom Two-Living Room Two-Bathroom West Lake Projection Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The environment is very good, very suitable for family outings. The house is fully equipped with electrical appliances and easy to use.
Original TextTranslated by Google
Response from Property: The pleasant encounter, after waving hands, became so concrete in the imagination that it was like a spring breeze blowing against our faces. The encounter may only be a moment. I hope that the memories will be warm in your memory forever. Thank you for your praise and wish you a happy life~
Guest User
Cloud Comfort Mt. Fuji Loft Two-Bedroom Two-Living Room Two-Bathroom West Lake Projection Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The overall feeling of the B&B is very satisfactory. The room is clean, spacious and unique in style. The location is very good. The scenic spots of Hefang Street and West Lake are not far away. The room is consistent with the pictures. You can stay here with confidence. I wish the boss a prosperous business. It is really good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay. Your like is the driving force for us to move forward. At the same time, thank you for your like for the B&B. We will work harder to do better and welcome you to stay again! ! !