The property was too good.. Staff were polite .. The only thing what went wrong is miscommunication between the staff members .. Even after repeated request to allot us the room on the higher floor & to decorate the room as it was our first wedding anniversary they did not have the request in their system .. It’s a 5 star hotel & this is not what we are paying for .. The person at the reception who did my check in asked me the names of the person whom I have spoken to about my request.. I remembered the names so it was easy for me .. but what if I had forgotten the names .. ? they would have told me that it’s my fault .. But I had recording in my cell phone about the conversation I had with the staff & I also shared the names (Ronak - the person whom I spoke to about my request) & (Savita - who had assured me the request will be taken care of )
In the end they made me compromise with my room .. They allotted me the room on the first floor (higher floor) but they did not give me the room with the kind bed for what I had paid for .. They gave me the room with the twin bed .. I had no option but to compromise as I did not want to waste my time in check in & enjoy the day at the property.. I will rate the property 5 star but the service & ***agement of the staff as 3 star ..
With a stay at Citrus Chambers Mahabaleshwar in Mahabaleshwar, you'll be in the mountains, just a 4-minute walk from Mahabaleshwar Bazaar and 6 minutes by foot from Holy Cross Church. This family-friendly hotel is 0.8 mi (1.3 km) from Wilson Point and 1.3 mi (2.2 km) from Venna Lake.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
Stop by the hotel's restaurant, Biso, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Make yourself at home in one of the 29 individually decorated guestrooms, featuring minibars and LCD televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
”Exceptional Experience!
I recently stayed and had an outstanding experience! The staff were warm, welcoming, and attentive to our needs. The room was clean, spacious, and beautifully decorated.
The hotel's amenities, including the [fitness center/pool/restaurant], were top-notch and well-maintained. The location was perfect for exploring [city/area].
What truly made our stay special was the exceptional customer service. From check-in to check-out, every interaction with the staff was pleasant and helpful.
I highly recommend to anyone looking for a comfortable, enjoyable, and memorable stay. We can't wait to come back!
Rating: 5/5 stars”
110 reviews
8.5/10
Price from
PHP 3,368
per night
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The experience at pratap heritage was good. But we noticed the below drawback - no lift, parking was on the roadside, some basic amenities like complementary water and toiletries were not upto the hotel standards as presented in mmt app, services like hot water for bathing are not available 24 hours because of solar geysers.
Located in Mahabaleshwar, Treebo Iceberg is within a 5-minute drive of Venna Lake and Lingmala Waterfalls. This hotel is 1.9 mi (3.1 km) from Holy Cross Church and 2 mi (3.2 km) from Mahabaleshwar Bazaar.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Free self parking is available onsite.
Stay in one of 14 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
With a stay at Treebo Hillway Inn Main Market in Mahabaleshwar, you'll be a 4-minute walk from Mahabaleshwar Bazaar and 6 minutes by foot from Holy Cross Church. This hotel is 1 mi (1.7 km) from Wilson Point and 1.5 mi (2.5 km) from Venna Lake.
Enjoy a meal at Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily.
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 28 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include ceiling fans and irons/ironing boards, and housekeeping is provided daily.
With a stay at Treebo Nakshatra Cottages Mahabaleshwar in Mahabaleshwar, you'll be steps from Venna Lake and a 2-minute drive from Holy Cross Church. This hotel is 1.3 mi (2 km) from Mahabaleshwar Bazaar and 1.9 mi (3.1 km) from Wilson Point.
Take advantage of the hotel's room service (during limited hours).
Free self parking is available onsite.
Make yourself at home in one of the 10 air-conditioned guestrooms. Rooms have private balconies. Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.
Here’s a more personalized version of the feedback: the room was, comfortable. However, i found the common areas a bit congested, which took away from the relaxing ambiance i was hoping for. Unfortunately, the food was the most disappointing aspect of my stay. The quality and taste fell well below expectations, which impacted my overall experience. I believe hotel has great potential, and i hope you will address these areas for improvement. Thank you for your time and for considering my feedback
Hotel is good, it has pool to accommodate 3-4 people. View from rooms (if you get corner ones) are great. Other than that, poor service, food taste is either under cooked or filled with spices. Roti/chapati will be severed cold always. Rooms and stairs will have water dropping in raining seasons. So family with small kids should be careful. Other than that hotel is in-between panchagali and mahabaleshwar market so good for people who loves quite stay but overall its wasn't great but normal stay. If hotel improves their services and fixes the water sipage and leakage then it's 4. 5 out 5.
33 reviews
7.7/10
Price from
PHP 4,617
per night
Check Availability
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7.7/10
GGuest UserRoom was good but the location of hotel is very outside from the market and download end of the road. I didn't like the hotel location and there is no food option in hotel and nearby. In the photo the hotel looks nice but in actual if anyone visit then it's not like the photo. There is no parking available, we have to park our vehicle infront of our hotel.
GGuest UserI visited the hotel on 28th september, it's off season so i got good deal from make my trip under 2k, to write specifically why i liked is very near to bus depot and market. Still it is very peaceful. The view is awesome, you can see sunset and valley from here. Ample amount of space to play, every room has varanda in front of it. Due to rain swing and kids playing area is not available but owner said it will be available during winter season. As mentioned in mmt description water kettle, iron and hair dryer was not available. Room does not have phone to call room service. Room was clean, hot water was available.
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