Luxury Hotels in Kemer

"The location of the hotel is very good, surrounded by mountains and the sea, the facilities are very well maintained, the staff is very warm and the service is very good! At the same time, I also make my own suggestions. As a hotel at this price, the room is too small, and the living and sleeping area should be separated; the all-inclusive dining room for more than 5,000 nights in the off-season has to be paid separately, and the quality of the buffet is also lacking!"

"Всё хорошо. Отдыхали без детей, так что про детские клубы, аквапарк, бассейн, шоу и тд., ничего сказать не могу, не интересовался. Но с едой всё хорошо. Даже баночки с детским питанием разным стояли в основном ресторане. Территория большая, ухоженная, зелёная. Есть где погулять и по травке, и по дорожкам под спокойную музыку, играющую из колонок, стилизованных под камни. Отель состоит из малоэтажных строений, до трёх этажей, и не перекрывает красивый вид на горы. Пляж большой, лежаков много. На пирсах тоже всегда были свободные лежаки. Вход в море с пляжа по камушкам разного размера. Вода мутная. С пирсов лесенки, но море прозрачное, лазурное. Номера просторные, немного уставшие, если присматриваться. Кровать огромная, удобная. Номер попросили дать на выбор. Не отказали. Уборка хорошая. Мини бар с напитками присутствует. Капсульная кофе машина. Много питьевой воды. Еда разнообразная, вкусная, круглосуточно, много. Обилие фруктов в основном ресторане. Описать всё очень сложно. Есть два ресторана с обслуживанием по меню (не А-ля карт) один из них круглосуточный. Напитки на любой вкус. Соки свежевыжатые и пакетированные, минералка и пиво в стеклянных бутылках. Энергетики и газировка в банках. Алкоголь, импортный. Малибу, Бэйлис, Егермастер, Апероль, виски, бурбоны, видов 12-15., водка Абсолют, Смирнофф и тд., Пиво, 5 или 6 видов, в том числе Corona Extra. И много других напитков. Коктейли мешают, но тут как повезёт))), один и тот же коктейль может сильно отличаться. В баре у бассейна, после вечернего шоу, аншлаг, и вот там, в спешке, бармены смешивают как попало. В лобби баре спокойней. На центральном (среднем) пирсе работает барменом хороший парнишка по имени Серкан, если я правильно прочитал. Очень внимательный и отзывчивый, а главное ненавязчивый. Коктейли делал вкусные и красивые. Мог выставить на стойку весь виски, который есть, чтобы гости выбрали. Персонал отзывчивый, доброжелательный, но много стажёров. У стажёров лучше ничего не просить и не спрашивать, но они будут подходить и пытаться помочь. Возможно, через месяц научатся. Вечерние шоу насыщенные, интересные. После шоу, на соседней сцене, живая музыка, далее, дискотека на пирсе. Минусы: - Апельсиновый фреш – его просто нет, а под его видом приносят какое-то странное питьё с мякотью апельсина, но утверждают, что это именно апельсиновый фреш. Зачем? Экономят? Я не понял. Лучше бы налили пакетированный, был бы вкуснее, но нет. Но зато остальные фреши (на завтрак) каких только нет.)) - Состояние пирса (центрального) требует срочного внимания со стороны администрации отеля, доски старые, через некоторые из них торчат короткие, но острые кончики саморезов. Душ работает один из двух и то, кое как. Зонты на пирсе давно пора в утиль. Они просто разваливаются, а некоторый развалились. - Лежаки на пирсе и пляже простенькие, неудобные, старые и без матрасов. Нам, эти минусы, отдых не испортили, но хотелось бы услышать пояснение отеля. Хорошего отдыха."

"A few introductory points: we stayed with our 3-year-old child in the latter part of April. Daytime temperatures were around 20-22 degrees Celsius, but sometimes there was strong wind or light rain. There weren't many people; I'd estimate the hotel was about 35-40% full, but it's hard to tell for sure. Location: Excellent. We reached the airport by taxi in about 45-50 minutes without stops. There's a very large, beautiful mountain nearby, though it does mean less sun in the evenings. Food: Average. The dining area is very spacious, but the selection isn't great, and variety is also limited. There's no logical arrangement of dishes. For example, pancakes, crepes, and Belgian waffles were all in different spots. There was also a lot of fried food. Family-friendly: 10/10. There are an incredible number of animators and play areas for children of all ages, from 0 to 16. It's essentially a full-fledged camp within the hotel. There's also a complete water park with slides for every taste. Room and service: The room was new, pleasant, and clean, but we were given one on the ground floor overlooking the restaurant. I had expected a mountain view, but it wasn't a major issue. However, the cleaning was poor; they only changed the linens, and the floor was never once washed, despite my requests by phone."

"Everything was great, except for the toilet. It seemed like it was only superficially cleaned. My child had diarrhea, and the toilet seat and lid remained dirty even after housekeeping."

"Rixos is not the same anymore... it needs to be renamed to Rixos Economy Tekirova. Last year we were disappointed in Rixos Sungate, this year we decided to treat ourselves to Tekirova, but all that was left of Rixos was the name and the inflated price. Savings at every stage, people go to Rixos out of habit (like us), there are a lot of people, and there is a catastrophic lack of staff. Of the evening entertainment, there is a disco inside the children's club and live music in the lobby, to be honest, in the evening it is frankly boring in the hotel. The heated outdoor pool is just for show, a small part is heated. It is unrealistic to wait for drinks in the restaurant, they should have made points where you can pour yourself, it is easier to go yourself. We bought a room with a sea view, we were given a free ”upgrade” to the room. A room in the far building with access to the pool (without heating), next to the playground, where you can only dream of silence) We refused such an ”upgrade”, because It was clear that there simply weren't any rooms of our class available. We came to the reception, and that's it, they checked us in only at 15. They gave us a side view of the sea instead of a direct one. The staff pretended to be as worried and understanding as possible, but they didn't change the room. Closer to check-out, they offered us another room, they wrote about it at 16:00, that they were cleaning it now, and in the end they ”cleaned” it until 22:00. We liked the room, but since the child was already asleep, they asked us to move the next morning, they refused, saying there weren't enough rooms. On the topic of rooms, there was a great building with standard rooms, but they remodeled it. This time we stayed in a ”deluxe” room, it's not clear by what criteria such a loud name was given, an ordinary small room, tiles on the floor instead of carpet, a bathroom with doors, you can't go to the toilet in peace, I think this is important for many. We came to the rope town, it's not working. It turns out that the wrong time was sent to WhatsApp. Rope town, climbing wall works for 1 hour a day around lunchtime. And for slightly older children, this is roughly one of the entertainments, Rixos kids is still for the little ones. In general, a strong disappointment from Rixos, not comparable to what it was before 2022, it is clear that they are trying to save on everything they can. What is left of the premium: these are expensive bottles of cosmetics and food, there was caviar once, red fish once, and otherwise it is an ordinary normal five, but not for that kind of money. After that we left for a hotel of a lower class, while the quality of rest was higher. Of course, Rixos is a very advantageous place, beautiful nature, well-groomed territory, but the hotel has changed its concept for the worse, they are just trying to make money on the former name. Thank you for the past trips, they remained in our memory for life, but a new time has come and it's time to look for new hotels)"

"Especially foreign employees have a very low customer service quality, they have difficulty in understanding what we say and what we want. Staff in food services are insufficient and their energy is low. One should not expect much in animations, especially music. There is no price performance to get such a high score."

"Маленький бриллиант на побережье Гейнюка. Очень комфортно. Встречают как добрых друзей. Доброжелательный персонал. Проводится постоянная реновация каких-то объектов отеля. Ощущение длительного полноценного отдыха!"

"We came to the hotel for 4 nights for the holiday. The size and facilities of the hotel are very nice, but my wife, who drank open beer on the first day, could not leave the room for 2 days and got sick. My son and I developed allergies because the pollen from the trees was not cleaned properly. We fixed it by warning the hotel, but our holiday was ruined. Thanks to us, it was good for many people. They did not serve open beer and the rooms and furniture were cleaned thoroughly every day. The staff was very good, they were all very helpful and friendly. The rooms were nice but some of the elevators were remote and not working so we had to walk a lot."

"The sea is beautiful, you can eat in many places at any time you want, the catamaran experience was great, the mint ice cream is very good. Although I don't want to mention it out of politeness, there is a very serious problem of infestation with creatures living in damp places. Thank God, we did not encounter it in the rooms, but we encountered it in many places, in the corridor right in front of the room, etc., there are many things that we found much less successful than other nirvanas, first of all, the employees were very caring and kind, as were the others. It was definitely not like that, the daily cleaning was very inadequate, when they took a room with a sea view and gave them the bottom floor, of course the sea was not visible, but they did not make a change because of the busyness, the assistants were much more active and polite than the others, they were attentive, this place was different again, as families who love Nirvana hotels and go there regularly, Dolce Vita exceeded our expectations. We can say that we stayed under it and do not plan to go again."