Luxury Hotels in Xiangyang

"The girl at the front desk is very nice. I was given a free room upgrade. I came to attend a meeting. The front desk arranged a room on the high floor of Zhuge Liang Square for me, so I could enjoy the beautiful scenery during a busy day. Combining work and rest is good for physical and mental health. There is a gym on the fifth floor, but it is outsourced. However, the equipment is quite complete. It has everything it should have. Wanda is next to it, and it is also convenient for eating."

"As a member, I have seen InterContinental stores in different places. This one in Xiangyang is generally good, especially for its high cost performance. It just opened last year, and everything is new. It will definitely satisfy guests who have high requirements for facilities and environment for at least five years. In particular, the small detail design of a seat in the bathroom is worth a thumbs up. However, the service quality and service details need to be improved. Hotels are service industries. Hardware is important, and service quality and grade are also important. To a certain extent, it is the iron core competitiveness."

"How can I put it this way? At first I did feel that the service was excellent, but in the end I couldn't accept it when a grown man called me ma'am :-). The front desk, including the concierge service, is good. The efficiency at the pool is really poor. I accidentally locked the key in the cabinet. I told the pool front desk in time, but after waiting for nearly half an hour, no one came to help open it... Later, we went swimming first, and played until we got a little impatient and someone finally came... But the other parts were pretty satisfying."

"🏠The hotel is generally quite grand, the rooms are spacious, clean and sanitary, and the rooms are equipped with chargers, disposable toilet seats, etc., which is quite considerate. 🗺️The location is pretty good, not far from every attraction, and there is a morning market downstairs where you can go shopping and experience market life. 🏊The swimming pool is 25 meters long, with three lanes, moderate water temperature, and a water depth of 1.3-1.7. There are sometimes many people, and the changing rooms are relatively simple... 🙋When the lady at the front desk on the first floor learned that I had back pain, she took the initiative to find a warm pack for me. I have to give her a thumbs up. Disadvantages: First, about the swimming pool. I asked before I checked in and they said the hotel had a swimming pool. When I got there, my companions asked and the waiter said no... I asked again and they said it was not open. Then they said yes... ✅It is worth praising that the clothes are washed very clean and folded neatly! When I came here, there was no receptionist at the door. When I was leaving with my luggage today, I saw a receptionist before getting on the car, but when I turned around, I couldn't find him... ❌The hotel only gives 2 bottles of water a day. If you ask for more, you will be given a cold shoulder and a lecture. ❌The hand sanitizer is gone and no one is refilling it... 🥩The hotel's breakfast is average In short, objectively speaking, the hardware is good and the room is also good. It is recommended to strengthen the training of waiters so that they can communicate and explain more smoothly with customers."

"This hotel meets my expectations because my job is related to hotels. Based on my understanding of five-star hotels, this hotel can actually do better. It just needs to be improved a bit. I drove here on National Day this time, and I was most afraid of not having a parking space, but I don’t have to worry about it at SDIC Jiayue. There are plenty of parking spaces, both underground and above ground. I give this a 10 points. This hotel has high integrity and is owned by itself. Unlike the floors and parking spaces of other hotels where I stayed the next day, they were shared with other hotels. (Mainly, SDIC Jiayue was fully booked, so there were no seats available the next day). Secondly, the location of this hotel is a little far away from the ancient city and Tangcheng, because I thought that I didn’t care about these problems because I didn’t drive. There are few places to eat and drink for late night snacks nearby, but you can order takeout. If you check into the hotel early in the evening, the hotel has a QR code for ordering food that you can scan and order. Off-topic (the chef in our five-star hotel is available 24 hours a day and can cook as long as the guests need it. This can be improved, although basically no one eats late-night snacks in the hotel). In addition, the operation of turning on the TV program is too complicated. If you are old and don't know how to operate it, you should just watch TV and change channels as soon as you turn it on. By the way, I would like to criticize the front desk. When guests check in, it’s a bit awkward for two staff members to chat in front of me, right? I care about this very much and feel disrespected. In fact, I am very unhappy about this matter. I hope your leaders will see this. Finally, let’s talk about how early in the morning it is: For such a high-quality hotel, breakfast in the morning felt a bit chaotic. Not enough staff, guests left, not cleaned in time, etc. This cannot be blamed on the hotel, because there were too many people during the National Day holiday, and everyone was comparing notes. All the hotel’s middle-level leaders came back to work to provide services. I chatted with a hotel leader for a long time. In the end, I gave the hotel a 10-point satisfaction rating. I will come to SDIC Jiayue next time because the state-owned enterprise is guaranteed. I hope the hotel will improve a bit and become the No.1 hotel in Xiangyang city in the future. This is also my expectation for you, come on."

"The hotel is clean, the rooms are hygienic, and the location is very convenient. The customer service even gave me fruit on the first day. I originally ordered a double bed but later I asked for a double bed and it was upgraded. The lady at the front desk was also very polite and professional. I want to come back and stay again when I return to Xiangyang next time"

"This stay at Ramada by Wyndham Shuerwan was a great experience. The front desk staff Xiao Pei was warm and thoughtful, and the check-in procedure was quick and efficient. The room was clean and tidy, and the bedding was soft and comfortable. The bathroom facilities were complete, and the hotel's breakfast was rich and varied, and there was also local Xiangyang beef noodles. The hotel is in an excellent location, convenient for travel, and the surrounding transportation is well connected. The service staff is always available, with a friendly attitude, and will also give thoughtful travel suggestions. It was very pleasant to stay here, and I will choose this hotel next time."

"The hotel is in an excellent location with convenient transportation around, making it very convenient for both visiting attractions and shopping. As soon as you enter the hotel lobby, you will be attracted by its grand and elegant decoration style. It is spacious and bright, which makes people feel comfortable. The room is clean and tidy, and the layout is warm and comfortable. The bedding is soft, allowing you to have a good night's sleep. The facilities are complete and everything you need is available. The bathroom was also very clean and the shower water was just the right temperature. The hotel's service is even more remarkable. Li Mingming at the front desk is warm and friendly. Any problems can be solved in a timely manner, making people feel truly at home. The breakfast is also very rich, with a wide variety of dishes and excellent taste. Whether it is Chinese porridge or Western bread and pastries, they can satisfy the taste needs of different people. In short, this hotel is very satisfactory in terms of both hardware facilities and software services. I highly recommend it to everyone. I will choose to stay here next time."

"Come to Xiangyang to play, I chose this newly opened hotel, very pleasantly surprised, the arranged room is large, the bathroom is dry and wet, and the pillows are very soft. I also went to experience the hotel's buffet dinner with friends. The dishes were rich. The barbecued steak was delicious. My friends thought the seafood was good. After eating, I walked in the park. It was very pleasant. I found that there was Tangquan opposite the hotel. I will definitely come back in winter. experience!"

"Super good hotel, clean room, large enough, garden view room, although can not see anything, but the view is very good, when checking in, there are artists filming variety shows, the hotel let fans wait in the lobby, the fans are also good, very quiet, basically will not disturb the guests. Apply for free late check-out, the front desk is super fast, praise. In addition, the breakfast is also good, there are many varieties, eat until full. It is very close to the park, a five-minute walk, next time I come, I will choose this one 😄"