The Banyan Tree Anji provides a great place for travelers to relax after a busy day. The Banyan Tree Anji is an ideal choice for travelers who want to take in the sights and sounds of Anji. Hangzhou Xiaoshan International Airport is the closest major transportation option, approximately 87km away. The nearest airport is Hangzhou Xiaoshan International Airport, approximately 87km from the hotel. Seeing Anji's sights from this hotel is easy with Whale Valley, Anji Dreaming of Peach Blossom Spring and Xingchao Campsite - Bamboo Rafting all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Anji hotel provides parking on site. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling with families.
"I particularly loved the ESG concept of Banyan Tree. After much deliberation, I chose a day when the afterglow of the white dolphins was still present to come to Anji for some water fun. With both young and old in our group, and considering the kids' boisterous age and the elders' preference for quiet, we opted for a courtyard villa with a private hot spring.
The night before check-in: A butler (Summer) called to confirm our arrival time the next day, specific arrangements for our group, and any special requests. She also proactively shared information about the hotel's dining and entertainment facilities, as well as recommended nearby attractions (a detail worth praising: travel time and operating hours were clearly marked).
Check-in: We arrived at the hotel after 3 PM on the day of check-in. A staff member offered us cool towels and welcome tea, which indeed helped alleviate much of the summer heat. The green pastry also looked quite refreshing. As it was peak summer season and our booked villa was one of a back-to-back sequence, we waited for about 15 minutes. During the wait, a staff member offered us white tea to taste. Our group spent time outside the Lobby bar, where we could take in a panoramic view of the outdoor pool and the hotel's staggered architecture, with perfectly placed greenery.
Our butler, Summer, and a concierge staff member drove us to our room in a buggy. The villa numbers in the villa area gave a sense of 'a journey unfolding, with a promising future.' We stayed in 2020, and the privacy was excellent. It was a one-bedroom, one-living room layout with a high ceiling, visually about 5 meters. Even during a thunder and lightning storm that night, there was only a very subtle sound inside the room, demonstrating the careful selection of soundproofing materials. The private hot spring was in the courtyard, constant temperature with massage jets. After a 'special forces' day of activities, sitting by the pool and massaging our legs was incredibly relaxing, so much so that we didn't even use the large bathtub in the bathroom. The first round of the mini-bar was complimentary and generally met the needs of a family, with milk for the kids, 'happy water' (soda) and beer for adults, and juices for health-conscious individuals. The hotel also thoughtfully provided a dehumidifier and air purifier on the first floor to address humidity and air quality. The two gentlemen in our group found it particularly convenient to step out into the courtyard for a smoke whenever they opened the door. There was turn-down service every night, which included stress-relief squishy toys for the children. If I had one minor suggestion, it would be more convenient to have another phone in the living room. Wi-Fi connection was easy, but the speed was average.
The soft services at the hotel were excellent. Every staff member we encountered had a proactive service mindset, and when walking in the villa area, they would thoughtfully greet guests and offer directions.
We went to the outdoor pool in the late afternoon, and it was truly beautiful. The children had a great time in the kids' pool, while the indoor pool was relatively neglected.
Breakfast was at the Shang Fang Thai Restaurant. Every night, Summer would thoughtfully remind us of the dining times and peak hours to avoid crowds and enhance the dining experience. The outdoor area of the restaurant was particularly impressive, with water stations for dogs and a spot for practicing Ba Duan Jin (a type of Qigong). The indoor buffet stations were concentrated, with a rich variety. I particularly liked the pho, which had a light flavor. It's worth mentioning that the front and back of the restaurant worked seamlessly together; there were no food shortages even during peak hours, and the chefs were very willing to interact with guests and were friendly to children.
The bedding was very comfortable, and towels, etc., felt brand new, having been updated in July, offering an excellent user experience. Men's and women's toiletries bags were separately equipped with razors, cotton pads, and shower caps, addressing everyone's differentiated needs. My husband really liked the scent of the shower gel and plans to look for the same one at home. The room's blackout curtains were very effective. Waking up in the morning and opening the curtains to enjoy the green view outside was truly wonderful – this must be the meaning of hard work, haha.
On the second evening, small peacocks delivered a turn-down surprise. Opening the window revealed beauty (they were actually seeking shelter from the rain). Soon after, the staff escorted them back to their coop. Hehe, a testament to the staff's efficiency.
My butler was still sending reminders for the next day after 10 PM every night, and then early in the morning around 8 AM, she sent comforting messages and inquired about a convenient time for room cleaning. These were actually her personal non-working hours, which speaks to the dedication of hotel staff. Thank you for your efforts. I hope this humble sharing can help everyone solidify their choices."