Metropolo Hotels(Potala Palace store, Lhasa) Reviews

Response from Property: 尊敬的賓客,您好!非常感謝您對酒店的點評,我們酒店位於拉薩市中心天海夜市和功德林天街核心地段,步行至布達拉宮10分鐘,周邊吃喝玩樂一應俱全，交通十分便利。酒店客房不臨街 鬧中取靜讓你安享舒睡，祝您旅途愉快,闔家歡樂。小錦期待您的再次光臨!

Response from Property: Dear guest, we are very happy and touched to see your satisfactory comments! Thank you very much for your recognition of the services and facilities of our hotel. From the clean and comfortable rooms, the thoughtful design of the bathrooms, to the enthusiasm and professionalism of the front desk staff, as well as the hotel's superior geographical location and rich breakfast, you have given high praise, which is an invaluable encouragement to us. Your satisfaction is the greatest motivation for us to move forward. We hope that when you set foot on the land of Lhasa again, you will choose our Lhasa Potala Palace Jinjiang Metropolo Hotel. We will continue to provide you with the best service and welcome you home again!

Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at the Jinjiang Metropolo Hotel Lhasa Potala Palace and sharing your stay experience. I was really touched by your comments. I am glad that the hotel can bring you a wonderful time during your trip. Your praise really gave us great encouragement. At the same time, thank you for your valuable suggestions. We will definitely do better and strive to provide every guest with a home-like stay experience.

Response from Property: Dear guest: Hello! Thank you for choosing to stay in our hotel and giving such a warm praise! It is our honor to create a clean and comfortable space for you, provide caring services, and present an authentic Hong Kong-style delicious breakfast. Your recognition is our driving force. We look forward to meeting you next time and continue to bring you a wonderful stay experience!

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to share your detailed stay experience! We are very happy to know that you have affirmed our service and cost-effectiveness. We are honored that our team's efforts have been recognized by you. We are deeply sorry for the problem that the facilities are slightly outdated and the parking spaces are tight. We have put the facility upgrade on the agenda and continue to optimize the parking lot management plan. In the future, we will try to cooperate with surrounding parking lots to provide guests with more parking options. Your feedback is our driving force. We look forward to the opportunity to provide you with better services again, and you will definitely see our improvements! I wish you a happy life and all the best!

Response from Property: Dear guest, thank you for your feedback on the many problems you encountered during your stay. We are deeply sorry for bringing you such a bad experience. Regarding the floor heating not heating and the air conditioning not being able to turn on (perhaps you did not find the high, medium, and low switches)? We have urgently arranged a professional maintenance team to thoroughly investigate the equipment failure. We will subsequently upgrade and maintain the relevant equipment to ensure the stable operation of the temperature control system. Regarding the thin quilt, we have started to purchase thicker winter quilts and will add a reminder to add quilts on demand in the guest room guide. Regarding the lack of toilet paper and the clogged sink drain, this is entirely a major mistake in our room service and inspection process. We have optimized the room service process, added detailed inspection steps before check-in, and will equip each floor with sufficient spare supplies so that we can respond to guests' needs quickly. As an apology, we would like to provide you with a [5] discount check-in voucher. We hope that you can give us another chance to let you experience our improved quality service. Once again, we express our most sincere apologies.

Response from Property: Dear guests, thank you very much for your praise of our hotel! Your recognition of the service, environment and front desk work is like a beam of warm light, illuminating our way forward. We will turn this encouragement into motivation and always adhere to high-quality service and environmental standards. We look forward to seeing you again at Jinjiang Metropolo Hotel Lhasa Potala Palace. We believe that next time we will bring you a more wonderful experience. We are always here waiting for you to come home!

Response from Property: Dear guest, hello! Thank you very much for your review of the hotel. Our hotel is located in the core area of ​​Tianhai Night Market and Gongdelin Tianjie in the center of Lhasa. It takes 10 minutes to walk to the Potala Palace. There are all kinds of food, drink and entertainment around, and the transportation is very convenient. The hotel rooms are not facing the street. The quietness in the bustling city allows you to enjoy a comfortable sleep. I wish you a pleasant journey and a happy family. Xiaojin looks forward to your visit again!

Response from Property: Dear guest, hello! Thank you very much for your review of our hotel. Our hotel is located in the core area of ​​Tianhai Night Market and Gongde Lintian Street in the center of Lhasa. It is a 10-minute walk to the Potala Palace. There is a wide range of food, drink and entertainment around, and the transportation is very convenient. . The hotel rooms are not facing the street, so you can enjoy the quietness amidst the hustle and bustle so that you can sleep peacefully. I wish you a pleasant journey and a happy family. Xiaojin looks forward to your visit again!

Response from Property: Dear guest, hello! Thank you very much for your review of the hotel. Our hotel is located in the core area of ​​Tianhai Night Market and Gongdelin Tianjie in the center of Lhasa. It takes 10 minutes to walk to the Potala Palace. There are all kinds of food, drink and entertainment around, and the transportation is very convenient. The hotel rooms are not facing the street. The quietness in the bustling city allows you to enjoy a comfortable sleep. I wish you a pleasant journey and a happy family. Xiaojin looks forward to your visit again!

Response from Property: Dear guest, hello! Thank you very much for your review of the hotel. Our hotel is located in the core area of ​​Tianhai Night Market and Gongdelin Tianjie in the center of Lhasa. It takes 10 minutes to walk to the Potala Palace. There are all kinds of food, drink and entertainment around, and the transportation is very convenient. The hotel rooms are not facing the street. The quietness in the bustling city allows you to enjoy a comfortable sleep. I wish you a pleasant journey and a happy family. Xiaojin looks forward to your visit again!

Response from Property: Dear guest, hello! Thank you very much for your review of our hotel. Our hotel is located in the core area of ​​Tianhai Night Market and Gongde Lintian Street in the center of Lhasa. It is a 10-minute walk to the Potala Palace. There is a wide range of food, drink and entertainment around, and the transportation is very convenient. . The hotel rooms are not facing the street, so you can enjoy the quietness amidst the hustle and bustle so that you can sleep peacefully. I wish you a pleasant journey and a happy family. Xiaojin looks forward to your visit again!

Response from Property: Dear guest, hello! Thank you very much for taking the time to share your experience at Jinjiang Metropolo Hotel. We apologize for the problems you encountered during your stay. We have communicated with the relevant departments and have thoroughly investigated the incident. The hotel will conduct retraining and ensure that similar problems will not occur again. We will continue to work hard to improve every detail and look forward to your next visit.

Response from Property: 尊敬的賓客,您好!非常感謝您對酒店的點評,我們酒店位於拉薩市中心天海夜市和功德林天街核心地段,步行至布達拉宮10分鐘,周邊吃喝玩樂一應俱全，交通十分便利。酒店客房不臨街 鬧中取靜讓你安享舒睡，祝您旅途愉快,闔家歡樂。小錦期待您的再次光臨!