Nanta Food Plaza, Guoqing South Road, Beihu District, Chenzhou, Hunan, 423000, ChinaView Hotel Details
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Fushang Inn Guest Reviews
4.8/5
Excellent
1419 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1419)
Positive reviews(1402)
Reviews with photos/video(404)
Delicious breakfast(187)
Large rooms(164)
Friendly front desk staff(109)
Well designed(71)
Perfect for business trips(13)
Excellent afternoon tea(12)
Has rooms for families(9)
Nice bathtub(8)
Negative reviews(17)
Chan Bin Chuan
Neo-Chinese Style Family Room With Two Double Beds (Armchair + Double Tea Table)
Stayed in Oct 2024
Family
14 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The room was very spacious and clean.
It was well maintained.
The service was excellent as well. We used the self-service laundry but we did not have to monitor the duration of the wash. The staff will help to monitor and will transfer the laundry to the dryer after the wash. They will also sent it to the room after the laundry was dried. Although it was suppose to be self-service, they did almost everything for us.!
👍👍👍
The price was also reasonable.
Response from Property: 【國潮古韻典藏級酒店】【近裕後街】【親子家庭酒店】【五星級酒店自助早餐】【城市中心位】“我也不明白,為什麼我的心選擇的是你。遇到的人成千上萬,但最後衹剩你,與我相伴。”生命中充滿了巧合,兩條平行線也會有相交的一天,我不懂什麼過去的遺憾或未來的驚喜,我衹知道——在府上酒店與你相遇,好幸運,府上酒店全體員工始終相伴左右。
Guest User
Neo-Chinese Style Chess And Cards Elite Suite (Game Table And Chairs + Armchair + Double Tea Table)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The service were good and most importantly the places clean. The place also feel aesthetic cultural thingy. No doubt I would recommend to stay at this place again.
Response from Property: 【國潮古韻典藏級酒店】【近裕後街】【親子家庭酒店】【五星級酒店自助早餐】【城市中心位】好評如你,感謝厚愛~桃花正盛,酒店由國家頂級設計大師親自操刀,也引來重多同行的參觀,模訪;酒店廚師(李師傅)是郴州正宗的棲風度魚粉的傳人之一,魚粉也基本上是酒店早餐的必點。酒店配有自助早餐102個品種,中西餐結合,糕點小吃,現煮殺豬粉,現磨咖啡及各種飲品豐富多彩,能讓您的旅行居停有一個美好的體驗是我們始終的追求。期待你的再次光臨!
houww
Elegant Double Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 7, 2024
设施:OK
卫生:OK
环境:OK
服务:OK
Response from Property: 【國潮古韻典藏級酒店】【近裕後街】【親子家庭酒店】【五星級酒店自助早餐】【城市中心位】尊敬的賓客:您好!酒店配有自助早餐102個品種,中西餐結合,糕點小吃,現煮殺豬粉,現磨咖啡及各種飲品豐富多彩,還有現代化的自助洗房、健身房、小型會議室、商務休閑與談區。乾淨衞生是我們酒店的紅線,任何人絕不敢觸碰。來到府上您就是我們的“家人”、我們一定是像親人一樣招待每一位住客。“歡迎回家”是我們的期待
Guest User
Neo-Chinese Style Romantic Double Bed Room With Han-Tang Charm (Bathtub + Armchair)
Stayed in Sep 2023
Couples
3 review
1.0/5
Posted on Oct 16, 2023
The promised afternoon tea snacks are not available, nor are the late night snacks mentioned. The air conditioning in the room is terrible. It is very hot even with the air conditioning on in this weather.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are sorry that we could not give you a perfect stay experience. We feel deeply guilty. About our afternoon tea time: 15:00-18:00, location (lobby on the third floor) midnight snack time: 20:30-22:00, Location (breakfast room on the third floor), Fushang Hotel attaches great importance to every customer's stay experience. In addition, if you have any needs during your stay, you can contact us at any time. I hope you can give us the opportunity to serve you again. We look forward to you. came again in person.
Guest User
Family Room
Stayed in Sep 2023
Family
4 review
1.0/5
Posted on Oct 3, 2023
Ctrip has booked rooms hundreds of times and has never commented on it. This time I have to complain. After all, a room costs almost 900 yuan a day. This price is much more expensive than many second-tier cities. There is not even a security guard at the door. When we arrived at the hotel, we followed the signs to the direction of parking. When we got to the back door, no one paid attention. I yelled at the waiter inside and told me that there was another parking place. The car could not drive forward and could only go back the way it came and reverse out. It didn't matter if it was reversed. , the iron pier at the back is so short that you can't see the car's reversing image or rearview mirror. The bumper was smashed with a bang. The hotel only apologized but didn't have a solution. I followed the hotel's parking guide. When I arrived at the hotel, why did they say they couldn't stop and asked me to go somewhere else? No one gave me any instructions when reversing or told me that there was a very short iron pier that I needed to pay attention to when reversing. I originally took my family to travel happily, but the car... I go home and spend 800 yuan to repair the scratches myself. I don’t understand why such a service costs 900 yuan a day? A hotel with no doorman
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your honest opinion today. I feel the same as you about the series of unpleasant experiences you had during your stay. We have always adhered to the concept of customer first, but this parking experience really made me sad. We didn't expect it. There were so many customers checking in that day that our security guards couldn't take care of them and your car was damaged. The low pillar has been demolished in consultation with the urban management. The biggest mistake was that the hotel was not fully prepared and had insufficient experience in dealing with peak occupancy periods. We must comprehensively summarize our experience and strive to provide a satisfactory answer to the guests who stay in our hotel every time. Regarding the price, we just follow the market. Our price is on average 50-100 yuan lower than that of hotels of the same grade. We can only be very sorry for this. But I hereby invite you to come and test our services again when you have time. We will bear all accommodation costs. Thank you again for your valuable opinions. Xiaofu will use your stay as a warning for our future training.
Guest User
Elegant Queen Room
Stayed in Feb 2023
Solo travelers
46 review
1.0/5
Posted on Mar 27, 2023
Facilities: Pretty good
Hygiene: I asked my aunt to do hygiene when I extended my stay. Her attitude was very bad. I didn’t know what she was yelling at, which really affected my mood.
Exquisite afternoon tea: not seen
Late night snack: didn’t see it
Service: I’ll start calling you around 1 o’clock to urge you to check out.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your timely feedback. I hope it did not affect your mood during this trip. We will strengthen the business training of our employees. We will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service. The service creates the most comfortable residence for you during your journey, and we sincerely look forward to serving you again!
Guest User
Elegant Double Room
Stayed in Feb 2023
Travel with friends
1 review
1.7/5
Posted on Mar 27, 2023
The experience was particularly bad. After we arrived, we were told that the water supply was to be stopped and then it was not stopped. The air conditioner was not turned on. My friend was left in the room cold for three or four hours. The air conditioner would be stopped at night. In the morning, the cleaning lady was chatting outside the room. It's not very soundproof, which disturbs your rest.
Original TextTranslated by Google
Response from Property: Dear guests: We sincerely apologize for not providing you with a comfortable stay this time. Due to (some reasons), the hotel's water and heating effects are affected. The hotel attaches great importance to your feedback and will also strengthen the training of waiters. Once again, we deeply apologize for the inconvenience caused to you. I wish you success in your work and good health!
Mengmaizhaoyun
Elegant Queen Room
Stayed in Feb 2023
Travel with friends
8 review
1.0/5
Posted on Mar 28, 2023
The waiter who was doing the cleaning was very loud when talking, and the sound insulation was poor. What was said outside could be clearly heard inside.
After your stay, the waiter and manager have been pestering you all day long to give you a good review. Why don't you have a good review? Are you going to be a rogue?
Original TextTranslated by Google
Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We will immediately rectify the issues you raised. As a hotel, we will always welcome every guest with better service. Finally, I wish you a happy life and thank you for your sincere evaluation. , I sincerely hope you can stay again to experience our progress.
Guest User
Mountain View Double Bed Room With Terrace (Armchair + Double Tea Table)
Stayed in Mar 2023
Travel with friends
36 review
2.5/5
Posted on May 1, 2023
It's really bad, it's a rubbish, very old hotel. It’s just 5.1, please understand.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and review! Thank you for your opinion. We will strengthen the improvement of the hotel's software and hardware facilities and service quality. Fushang Hotel regularly maintains and updates the room environment, equipment and public area facilities to ensure that you have a more comfortable and tidy environment during your stay. , I hope you will have a new experience next time you visit! Looking forward to experiencing it again!
Response from Property: 【國潮古韻典藏級酒店】【近裕後街】【親子家庭酒店】【五星級酒店自助早餐】【城市中心位】“我也不明白,為什麼我的心選擇的是你。遇到的人成千上萬,但最後衹剩你,與我相伴。”生命中充滿了巧合,兩條平行線也會有相交的一天,我不懂什麼過去的遺憾或未來的驚喜,我衹知道——在府上酒店與你相遇,好幸運,府上酒店全體員工始終相伴左右。
Response from Property: 【國潮古韻典藏級酒店】【近裕後街】【親子家庭酒店】【五星級酒店自助早餐】【城市中心位】尊敬的賓客:您好!酒店配有自助早餐102個品種,中西餐結合,糕點小吃,現煮殺豬粉,現磨咖啡及各種飲品豐富多彩,還有現代化的自助洗房、健身房、小型會議室、商務休閑與談區。乾淨衞生是我們酒店的紅線,任何人絕不敢觸碰。來到府上您就是我們的“家人”、我們一定是像親人一樣招待每一位住客。“歡迎回家”是我們的期待
Response from Property: 【國潮古韻典藏級酒店】【近裕後街】【親子家庭酒店】【五星級酒店自助早餐】【城市中心位】尊敬的賓客:您好!首先感謝您的肯定鼓勵。酒店是由國家TOP級設計大師陳老師親自操刀計劃,中國古建築與現代建築藝術相結合。酒店單房面積平均在45平方米以上,部分房間在60平方米以上,公共休閑區300平方米以上,有書法練習區,茶飲區,琴藝展示區,商務恰談區。再謝感謝您對我們的支持和鼓勵,我們一定會再接再厲服務好每一位貴賓!期待您的下次光臨!
Response from Property: 【國潮古韻典藏級酒店】【近裕後街】【親子家庭酒店】【五星級酒店自助早餐】【城市中心位】尊敬的賓客:您好!酒店配有自助早餐102個品種,中西餐結合,糕點小吃,現煮殺豬粉,現磨咖啡及各種飲品豐富多彩,還有現代化的自助洗房、健身房、小型會議室、商務休閑與談區。乾淨衞生是我們酒店的紅線,任何人絕不敢觸碰。來到府上您就是我們的“家人”、我們一定是像親人一樣招待每一位住客。“歡迎回家”是我們的期待
Response from Property: 【國潮古韻典藏級酒店】【近裕後街】【親子家庭酒店】【五星級酒店自助早餐】【城市中心位】“我也不明白,為什麼我的心選擇的是你。遇到的人成千上萬,但最後衹剩你,與我相伴。”生命中充滿了巧合,兩條平行線也會有相交的一天,我不懂什麼過去的遺憾或未來的驚喜,我衹知道——在府上酒店與你相遇,好幸運,府上酒店全體員工始終相伴左右。
Response from Property: 【國潮古韻典藏級酒店】【近裕後街】【親子家庭酒店】【五星級酒店自助早餐】【城市中心位】好評如你,感謝厚愛~桃花正盛,酒店由國家頂級設計大師親自操刀,也引來重多同行的參觀,模訪;酒店廚師(李師傅)是郴州正宗的棲風度魚粉的傳人之一,魚粉也基本上是酒店早餐的必點。酒店配有自助早餐102個品種,中西餐結合,糕點小吃,現煮殺豬粉,現磨咖啡及各種飲品豐富多彩,能讓您的旅行居停有一個美好的體驗是我們始終的追求。期待你的再次光臨!