Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.5
Service8.9
Cleanliness8.7
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All reviews(164)
Positive reviews(154)
Reviews with photos/video(56)
Awesome rooms(35)
Large rooms(18)
Clean pool(10)
Great swimming pool(10)
Located downtown(8)
Well designed(6)
Loved the view(5)
Tasty food(5)
Negative reviews(10)
eiralev p
Deluxe Double Room Non Smoking
Stayed in Jun 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 7, 2025
It was the most beautifully wooden crafted hotel i have ever stayed. Service as a whole was excellent except nobody was at the receptionist when we tried checking out early to catch our flight. Luckily, there was a security guard who unfortunately didn't speak any English yet very helpful.
쓰러질 수 없어
Deluxe Double Room Non Smoking
Stayed in May 2025
Business traveler
12 review
8.0/10
Very Good
Posted on Jun 19, 2025
Although it's an old hotel, it's not in bad condition. While the day laborer is friendly at the reception, the night laborer is unfriendly and doesn't even say hello.
Travellyb
Deluxe Double Room Non Smoking
Stayed in May 2025
Family
47 review
10/10
Outstanding
Posted on Jun 16, 2025
Cleanliness: "The room was very clean and well-maintained."
Staff: "The staff were incredibly friendly and helpful, especially the concierge who went out of their way to assist us with booking tours."
Comfort: "The bed was very comfortable, and I slept soundly throughout the night."
Amenities: "The hotel had a great pool area and a well-equipped gym, which we enjoyed using."
Location: "The hotel was conveniently located near the city center and within walking distance of many restaurants and shops."
Value for Money: "The price was reasonable for the quality of the accommodation and service."
Negative Aspects (if any):
Food: "The breakfast was a bit disappointing, with limited options and average taste."
Noise: "The room was a bit noisy at times due to traffic outside."
Maintenance: "The bathroom could use some updating, with a few minor maintenance issues."
Andy1234
Deluxe Double Room Non Smoking
Stayed in Jul 2025
Solo traveler
258 review
8.0/10
Very Good
Posted on Aug 3, 2025
Decent hotel, cool stuff, would recommend and stay again..
Ksenia
Deluxe Double Room Non Smoking
Stayed in Apr 2025
Couple
2 review
8.5/10
Very Good
Posted on May 6, 2025
The room was nice, I am not sure that the water in bottles was drinkable because I couldn’t find the date of production and expired date.
Princess Jane Orias
Deluxe Twin Room Non Smoking
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 22, 2025
The location is centrally situated yet away from the city's noise, nestled in an alley. The room is spacious and clean. The pool is suitable for adults but not ideal for kids; however, you can visit their other building, the Okay Palace Boutique, which has a kiddie pool.
The food is tasty but somewhat pricey. The rooftop offers a stunning view of the city, especially at night. The staff is very friendly and accommodating.
Guest User
Deluxe Double Room Non Smoking
Stayed in Mar 2025
Solo traveler
27 review
10/10
Outstanding
Posted on Apr 8, 2025
The hotel is in a very good position in the city center, it is clean, the room is very big, the personnel was kind and helpful
Homma
Deluxe Family Room Non Smoking
Stayed in May 2025
Traveling with friends
6 review
7.0/10
Posted on Jul 2, 2025
The location was bad dangerous…it was clean the room and bathroom with great water supply of hot and cold shower…I put 3 for cleanliness coz the bed linens were so old and the bathrobes were old too
Guest User
Deluxe Double Room Non Smoking
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 2, 2025
Very good hotel and service good staff
Sapine Thavy
Deluxe Double Room Non Smoking
Stayed in Nov 2024
Business traveler
21 review
8.0/10
Very Good
Posted on Dec 18, 2024
Hotel location is good, nearby royal palace and national museum. The room is very big with classic Khmer style.
Guest User
Deluxe Triple Room Non Smoking
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 18, 2025
Khach san yen tĩnh
James Crombie
Deluxe Double Room Non Smoking
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 4, 2025
Great hotel staff fantastic and very helpful, stayed here 4 times and everything was brilliant everytime
Nick5888
Deluxe Twin Room Non Smoking
Stayed in Apr 2025
Business traveler
1 review
8.0/10
Very Good
Posted on Jun 3, 2025
The cleanliness is acceptable
The water pressure is just acceptable
The fridge is not cold enough
The aircon and the ceiling fan is the plus point
akrun khut
Deluxe Double Room Non Smoking
Stayed in Apr 2025
Solo traveler
1 review
6.5/10
Posted on Jun 3, 2025
Was in the room and the AC did not work really well, The refrigerator didn't work and the poor amenity was old,
Lam
Deluxe Twin Room Non Smoking
Stayed in Oct 2024
Couple
2 review
7.5/10
Posted on Nov 8, 2024
Friendly, cheerful and helpful staff. Clean room. Excellent service. Will recommend to others. The pool is small compare to Boutique and water have a funny taste. However the street to the hotel is dirty.