Shin Shin Hotel Jeju Ocean Reviews

We checked in very late at night at about 11pm and we had to change room twice before we finally got our room and settled down. First room, the bin was not cleared and there were used men underwear in the bin. It was not a very good experience especially for two girls. Made us feel like the room wasnt cleaned. We then went down to have our room changed. The receptionist who is so nice (in service) gave us a new room and new key. We went up and the key wasnt working. At this point we were already very exhausted. We went down again and informed her. She then gave us another room which we walked passed and coincidentally notice that it was DND before. She assisted us all the way up to the new room and opened the door for us. It seems fine but it was late so we quickly accepted it and checked in. Once we are settled we realized that the main door could not be locked from the inside. We settled in anyway because we didnt want to go through all the trouble and spoil our vacation. But on a lighter note, the receptionist is very nice and promot is trying to fix our issue. This place can do better.

Location was good, at the heart of seogwipo. Hotel itself is old, but the room is spacious and surprisingly clean. Carpark is in basement and has enough lots. Hairdryer, soap, shampoo and slippers are provided for use, but not toothbrush.

Took Bus 600 from Jeju Airport to Saetgijeong Park, about 1.5hrs. After that, have to walk about 5-7 mins to the hotel. Easy to get cab via Uber from hotel. Washing machine is provided but need to bring or buy detergent from convenience store. No dryer, need to hang clothes on 5 hangers provided on the false ceiling to dry naturally. Rather quiet in December, need to walk nearer to market to find food. Room good size for family of 4, with separate cubicles for shower room and toilet.

Hotel was not really clean. Breakfast is limited and not that good. Check in was easy and a breeze though

Nice and clean family room. Toilet is provided with bidet. Friendly recepionist. Ample basement parking. 7Eleven is in the building. Ensure the hotel name is Shin Shin Jeju Ocean. Near Olle wet market.

Pretty well located hotel, a bit old, with plenty of parking. The view from the room was great, and the beds were comfortable. However, reception experience, the room cleanliness and state were really terrible. Tons of long hairs left around. Behind the bed was filthy (had to plug a charger, since no other available sockets were nearby). Most of the cabinets and marble were in a state of disrepair. There were some leftover children towels for some reason. Receptionist refused to look away from her phone \ computer, during check in and check out. Refused to answer any question I've had, so for some help I've managed to talk to the cleaners or strangers. The view was great, and the location was good, but I'd look for something else if you're considering this hotel.

If cleanliness is your top priority, you would be happier elsewhere. Generally for the price we don't have much complaints, but the general place felt icky. Visible stains could be seen on the sheets, even after requesting for new sheets we could still find other stains. Day curtains had very visible and obvious yellowing. Toilet and bathroom floor was sticky. The staffs were great in trying to help us with our request, even offering a change of room, but the new room had similar issues. Space was big, location no issues since we drove.

very spacious japanese style room and have everything dinning room and kitchen and washing machine all insode the room

Room as pictured, very big. Location close to the market. Sufficient parking lots. Room didn’t have sufficient slippers for 3 of us. Bed is very comfortable.

It's like a huge apartment that good for families.

Love the huge room size. Location is good but would have preferred the room to have a dryer. A washing machine without a dryer makes it a bit difficult.

Location nice

The hotel is really spacious, but the furnishing really needs to be replaced. The chairs were peeling. Some of the flooring near the bathroom area suffered from water damage. Other than that, there was free parking at the hotel which is good if you drive. Location is great, only 5 mins walk from the seogwipo olle market, 5 mins drive from Jeongbang waterfalls. Alot of eateries nearby, some even 24 hours. Hotel has a 7-11 at the lobby area. Cheap and spacious for the price given.

The room is large and the location good. But I had booked a deluxe room only to be given a standard room. When I questioned this at the front desk they were rude and refused to change it. They also refused to clean the room as I was staying less than four nights. They didn't point us the way to the elevator as we wondered the lobby wondering which way to go. Check out is 11 am and they won't extend it without additional fees. We left the room at 11:15 as we were packing for our flight, the phone continuously rang after 11 am from the front desk telling us to leave even though we told them we'll be just a few minutes