Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 11, 2026|Standard Triple Room
Alice113366Extremely convenient! Cross the zebra crossing right outside the hotel and you're at Kyoto Station. There are tons of restaurants nearby, and a 7-Eleven is just 20 meters down the alley to the right of the hotel entrance. The dining options are varied, catering to all budgets. The Kyoto-exclusive plum wine is super delicious; it tastes sweet like a soft drink, but don't let that fool you – it's stronger than beer, so it's easy to get tipsy!
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Price per night from:THB 1,647
Posted onApr 22, 2026
Guest User
Service did not get full marks from me. I booked a double room. Front desk offered me 2 twin beds put together to make up a double bed. They claimed room had more sunlight compared with my double bed booking.
Other than that, I had no other issues. There is a free coffee area that is opened until midnight. Free sake tasting from 1pm to 9pm. Do feedback to the front desk if it runs out.
Amenities are self service beside the front desk if you require more.
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Price per night from:THB 1,558
Posted onDec 27, 2025
nxmdyThis is the second time that I’ve booked here because the last time I came everything was satisfactory. The room was really wide compared to other hotels that I’ve been to in Japan. Not just that, the onsen was clean as always and had yuzu inside this time but maybe it’s because it was winter but I couldn’t see it the next day so that was abit sad. The service was great!! You can check out and still ask them to hold the bag. The only downside I could say was that the walls were slightly stained ?? I think it’s due to the luggage being moved around by other individuals. It’s not too the point that it would bother anyone. But it did catch my eye abit.
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Price per night from:THB 2,161
Posted onJun 9, 2026
Guest UserWhen we chose this hotel, we saw pictures and videos that made us think it was a resort estate, but it's not. There's very little to see inside the hotel; I could walk through the entire property in 5 minutes. Secondly, the hotel advertises natural hot springs, but the public ones reek of disinfectant as soon as you walk in, which is very unpleasant. The room itself was okay and had character, and the bathtub was very large with a pleasant woody scent when bathing. Finally, the breakfast – honestly, the taste was just mediocre. I wouldn't choose this hotel again at the same price point.
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Price per night from:THB 25,393
Posted onApr 16, 2026|Superior Triple Room(Renovated In 2023)
Anonymous UserA nice environment which welcomes you as you arrived. Staff is friendly especially the concierge staff who are very helpful with taxi assistance. Hotel provides shuttle bus to and from Kyoto station, which is very convenient.
The only downside was the location is quite a distant away from Kyoto station which is not really walkable.
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Price per night from:THB 1,395
Posted onMay 7, 2026
HuifeidenazhiyangThe Urban Hotel is really good. There's one on Shijo and one on Gojo, and I've stayed at both. They're excellent. When I come to Kyoto, I usually choose this brand. They are very clean, and both locations have a large public bath, which I really love.
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Price per night from:THB 1,054
Posted onJan 26, 2026
Dr.p3pp3r
I stayed here in a double room and overall had a pretty good experience. The room was clean and comfortable, and both the air conditioning and heater worked very well. One thing that really stood out was the bathroom — the bathtub was much larger than what you usually get in Japan. I’m a tall person, and I could actually sit down and lie back comfortably, which is rare. Most hotel baths feel very small, but this one felt closer to around 1.4m in length, which made having a bath genuinely enjoyable.
The bed was comfortable, and housekeeping did a great job — the bed was made every day with fresh sheets. Wi-Fi was also very fast, which was a big plus. Amenities were decent, and you can pick up extra items if you need them.
Check-in is a bit late at 3pm, which I didn’t love, but that’s balanced out by an 11am checkout. Having that extra time in the morning made it feel worth it overall.
I did have a couple of negatives. The strangest one was finding an old sock behind the TV when I arrived. It was very obvious and not hidden, so I’m not sure how it was missed during cleaning. It was a bit gross, but I just left it.
Another downside was the mini fridge — it’s more like a cooler than a real fridge. It keeps drinks from getting warm, but they don’t get properly cold. In summer, this really wouldn’t be good enough. Replacing it with a proper mini fridge would be a big upgrade.
The other major issue was the lift. It is painfully slow, and there’s only one lift for the upper floors. On checkout day, I left my room about 10 minutes before checkout time, and I almost didn’t make it downstairs in time because of how slow it was. That part was honestly pretty ridiculous.
Location-wise, this hotel is excellent. It’s very easy to get to from Kyoto Station — just head south and you’re there in about 4–5 minutes. It’s also very convenient when leaving Kyoto by train.
A tip for using the subway: instead of going back to Kyoto Station, walk right from the hotel to Shijō Station. It’s on the same subway line, you’ll get on before Kyoto Station, and the train is empty — so you’re almost guaranteed a seat and can ride comfortably to your destinations.
For food and shopping, there’s a shopping mall just across the road toward the station with a Don Quijote, McDonald’s, and other options. The hotel is also right next to a Coco Ichibanya curry house, which is fantastic and open late.
Overall, despite a few odd issues, this was a solid stay with a great location, good comfort, and very easy access to transport. I’d happily consider staying here again.
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Price per night from:THB 915
Posted onJul 10, 2026
Anonymous User
This is my second time with this hotel. First the place was clean and the break room was very comfortable. I booked a room this time and it was not 100% separated from the others. You can still hear a sound of the people in the room next to you.
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Price per night from:THB 321
Posted onJun 18, 2026
Fernando Ilham Pratama⭐⭐⭐⭐⭐ Great Value Stay in Kyoto
I had a pleasant stay at Kyoto Universal Hotel Karasuma. The location is convenient, with easy access to public transportation, making it simple to explore Kyoto’s major attractions and nearby areas.
The room was clean, comfortable, and well-maintained, providing everything needed for a relaxing stay after a day of sightseeing. One of the best features is the excellent value for money, especially considering the facilities and services provided.
The staff were friendly and helpful throughout my stay, and the check-in/check-out process was smooth. The complimentary meals were a nice bonus and helped keep travel costs down.
Overall, this hotel is a great choice for travelers looking for affordable accommodation in Kyoto without sacrificing comfort and convenience. I would happily stay here again on my next visit to Kyoto.
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Price per night from:THB 712
Posted onMay 21, 2025|Basic Double Room, Non Smoking, City View
Ash412222The location is very good, just a few minutes walk from the subway station, but there are not many food options near the hotel, only convenience stores, and the hotel does not have an elevator. Guests with large luggage need to pay attention, because they need to carry their luggage upstairs by themselves
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Price per night from:THB 781