Hotels near West End, Edinburgh

The hotel room and bathroom were indeed too small; there wasn't even enough space to open a suitcase, so it had to be stored under the bed. The view outside the room was decent. The main advantage is the hotel's excellent location, right opposite Haymarket. You can walk almost anywhere, which is incredibly convenient, and there are bus stops right outside. The hotel breakfast was just so-so, with limited variety and options. It was a typical English breakfast, not bad. The reception service was mediocre, especially the male front desk staff who gave me the wrong room number twice, even though I showed him the room number written down. He seemed unbothered and unwilling to help.

We had a pleasant stay at the hotel overall. The location is a bit far from the main tourist attractions, but it was still manageable and didn’t significantly affect our trip. The room was comfortable and clean, and we appreciated the overall atmosphere. However, we did notice a few areas for improvement. One thing that stood out was the placement of the power outlets, which were quite far from the bed. It made charging our phones a bit inconvenient, as we had to sit at the table while waiting, especially when uploading photos and sharing our experiences. Despite these small inconveniences, we still enjoyed our stay. With a few minor improvements to the room amenities, the experience could be even better.

There's no phone in the room, so you have to email if you need anything. Slippers aren't provided, and there's no complimentary bottled water in the room. You can get hot and cold drinking water from the self-service area on the 1st floor. Breakfast is the no-cook kind. There's a bus stop nearby, making it convenient for dining out and sightseeing. Edinburgh Castle is also within walking distance. The staff, however, are all very friendly.

This hotel is conveniently located near Haymarket Station, making it easy to get to all of Edinburgh's attractions. It was cherry blossom season during my stay, and the entire city was breathtakingly beautiful. The hotel breakfast was very extensive, and they even offered local specialties like Haggis to try. My only minor regret was that after checking in, I noticed the bed type was incorrect from what I'd booked. However, the front desk promptly resolved the issue for me. Overall, I highly recommend it!

Stay here , was my best decision When i book this hotel i was little bit confused why this Hotel was very affordable . I had best experience in this hotel Cleaning best Breakefast on top I came edinburgh celebrate my husband birthday I request in hotel for decorate my room They decorate for me without any charges Thnk u so much

The room layout was very well-designed, making it super comfortable for our family of three. The location is convenient; we could walk to attractions, or take a taxi for about 6-7 pounds if we didn't feel like walking. There are also plenty of restaurants downstairs, including a hot pot buffet.

Excellent Location, but Serious Security Lapses I recently stayed at this hotel and found it to be a bit of a mixed bag. While there are some undeniable perks to the property, a few significant service and security issues made for a rather unsettling experience. The Highlights Prime Location: This is easily the hotel's strongest suit. It’s situated right next to Haymarket station, and there is a bus stop literally just outside the front door. Getting into the city centre takes no more than 10 minutes, making it a perfect base for exploring. Commendable Service: The reception team provided a decent welcome. I’d like to give a special mention to Shreyas, who was incredibly helpful and professional throughout our interactions. Quality Dining: We ate at the on-site restaurant and were pleasantly surprised. The food was of a high standard, and the waitstaff were attentive and friendly. Room Maintenance & Tech Issues Unfortunately, the shine started to wear off once we settled into the room: Housekeeping Oversights: Despite this being a multi-day stay, the complimentary water bottles were never replaced after the first day. Faulty Tech: The in-room tablet was practically useless. It kept restarting due to a battery fault; ironically, it even cut out while I was trying to use it to contact reception. Privacy Concerns: When we requested extra toilet roll, the staff member who delivered it attempted to walk straight into the room using their key, rather than knocking and waiting for us to answer. It was a complete breach of basic hospitality etiquette. A Major Security Concern The most distressing part of the trip occurred on our second day. Upon returning to our room in the evening, we were shocked to find the main door open. It appears the cleaning staff had failed to secure the door after finishing their rounds. Finding your hotel room left open to the public is, quite frankly, scary. It’s a massive security fail that overshadowed the rest of the stay. While the location is brilliant, the hotel desperately needs to tighten up its staff training and safety protocols. Would I stay again? Only if I were certain that the security and maintenance issues had been addressed.

The hotel is an old row of buildings, simple and simple, the size of the room is ok, the roof is very high, the windows are very long and long to the roof, you can see the church and the old building outside. The facilities are old, the TV is very small, there is a friendly front desk for check-in, but the service is only for one night. The main reason is the price/performance ratio and the geographical location. It is close to all the attractions.

The hotel is very clean, and the breakfast is absolutely amazing. The room overall is great. The toilet is well maintained and with the best coffee and tea, and even snacks! Although main drawbacks are, first, as my room is without windows, a television is replaced by with live stream of outside view, however, it keeps flashing and I have to turn it off. Then, No WiFi for 2 days, which I can only rely on my data, which I think they should provide SIM card or other things that can help access to the internet. And the parking is a bit expensive, 15 gbp per day.

Room was quite small but very thoughtfully laid out. Bed was extremely comfortable and the amenities were good quality - Molton Brown toiletries, GHD hairdryer and Nespresso coffee machine. The complimentary drink at 5pm was a nice touch. The only downside was the lack of breakfast in the hotel itself. However, we had a good discounted breakfast at The Huxley and a 50% discount at Castle Terrace car park.