The MIXC Shenzhen and KK100 | 0.19km from The Mixc
The hotel is surrounded by a full range of supporting facilities and is adjacent to large shopping malls such as Diwang Tower, MixC, and Dongmen Pedestrian Street. These areas bring together fashion trends, international luxury brands, and unique small stores, providing a one - stop solution for shopping, dining, and entertainment. Chenduo Hotel is the ideal choice for both your business trips and leisure travels. We look forward to your visit and will create a warm and comfortable journey for you.
On the second floor of this building is "NingJing", a sub - brand of the hotel. Its room layout and facilities all adhere to Chenduo's standards. Chenduo always adheres to the customer - first philosophy and is committed to providing you with an impeccable stay experience. We hereby inform you of this for your awareness.
GGuest User2026.06.24
The front desk even offered me tea and tissues, which just goes to show how excellent the service is. The hotel also provides free breakfast, kids' toothbrushes, and slippers, truly demonstrating their thoughtful hospitality. They were very patient when answering my questions, and the front desk staff even recommended some fun places nearby. The bathtub room had separate shampoo and shower gel, along with a disposable bathtub liner – so incredibly considerate! I absolutely loved how soft the hotel slippers were. The hotel facilities are also very complete; delivery services can reach right outside your room door. Even the cleaning staff in the hallway greeted me, giving a real 'home away from home' feeling. Oh, and the hotel lobby is also decorated very festively. The value for money is truly high, and I would definitely stay at Chenduo Hotel again if I'm ever in the area.
Lo Wu Control Point, Lo Wu Railway Station | 0.52km from The Mixc
Renovated in 2023, the Atour Hotel Shenzhen Luohu Mixc offers both holiday makers and business travelers a pleasant stay in Shenzhen. Boasting a convenient location, the hotel is just 800m from Shenzhen Railway Station and 38km from Shenzhen Bao'an International Airport. Transportation around the city is also convenient, with Guomao Metro Station within walking distance. Seeing Shenzhen's sights from this hotel is easy with Luohu Art Museum, Deng Xiaoping Portrait and Shenzhen Theater all close by. After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests of this Shenzhen hotel can make use of the parking facilities. According to our guests, this hotel provides a very high level of service. This hotel is particularly popular with those traveling with families.
GGuest User2026.06.12
The service was excellent, and I really enjoyed my stay. As soon as I walked into the lobby, there was a lovely fragrance. The lobby itself is very spacious, and the room facilities are all top-notch. The TV is large, and the bathroom has a great wet/dry separation. The air conditioning works quickly, and room service for deliveries was very responsive. The bedding was super comfortable, the mattress was so soft, and the pillows were great – Atour's bedding is definitely reliable. They also have a robot for deliveries and even offer late-night congee, which was a very thoughtful touch. The surrounding area is very convenient, close to both the port and shopping malls. When checking out, they even thoughtfully provided a bottle of water. I'll definitely be back next time!
The MIXC Shenzhen and KK100 | 0.36km from The Mixc
The hotel is located in Luohu MixC, the bustling commercial and entertainment center of Shenzhen, adjacent to Huaqiangbei business district and Futian District across the street. Near Shenzhen Metro Grand Theater and Ludan Village Station, about 10 minutes' drive from Futian Convention and Exhibition Center: close to many landmark buildings such as Mixc City, Diwang Building, Kingkey 100, etc. The hotel is combined with China Resources Building, Xingfuli and Mixc City. A high-end fashion urban complex - China Resources Center.The hotel is designed with a modern urban comfortable and healthy life as a brand hotel that integrates perfect impression and continuous memory. The 30-year-old Xiao Nanyang Northeast Restaurant allows you to experience authentic northern taste buds in the south; the multi-functional banquet hall that can accommodate up to 20 circumferences and professional banquet butlers will meet your needs for different conference activities; the lobby book with the characteristics of cultural salons The bar is also a peaceful haven for you to relax and unwind.
KKang10012026.05.15
Excellent hardware, cleanliness, and spacious rooms with plenty of space – these are the fundamental elements of the Kapok Hotel Shenzhen Luohu, reflecting the standard expected of a Hyatt Hotels Corporation brand. This stay at the Kapok Hotel Shenzhen Luohu brought a new experience... incredibly thoughtful service! Joy, the front desk manager, remembered that I needed a firm pillow and had everything prepared for me before check-in. She also arranged for fruit and the extra bottled water I always request. With such meticulous arrangements, it's no wonder the hotel is often fully booked. I'm sure I'm not the only one who feels this way; for any business, repeat customers are the most genuine endorsement. My wife is particularly sensitive to heat, and although I found the room temperature perfect, at her request, I contacted Joy at 10 PM. Thanks to her prompt response and excellent arrangements, my wife was very satisfied and had a wonderful night's sleep. Thank you, Joy and her colleagues!
Lo Wu Control Point, Lo Wu Railway Station | 0.32km from The Mixc
GGuest User2026.06.23
The service was exceptional! The hotel's style is beautiful and very high-end. The environment is also great and super clean. The voice-controlled smart features were perfect for someone lazy like me. The staff were very enthusiastic too; when I mentioned two bottles of water weren't enough, they added an extra one for me every day. The cleaning staff were also incredibly gentle. The location is fantastic – MixC shopping mall is just a short walk away, and there's a Luckin Coffee right in the lobby, which is super convenient. To find such a great hotel at this price point, I really hit the jackpot! Highly, highly recommend!!
The MIXC Shenzhen and KK100 | 1.13km from The Mixc
The Holiday Inn Express Luohu branch (Luohu Zhixuǎn Jiari Jiǔdian) has a variety of rooms which feature a variety of unique decorative schemes and is conveniently located only 10 minutes' walk from the Hongling Station of the Longgang Line, and then 10 minutes' ride by subway to Luowu. All rooms are equipped with a hairdryer, TV, private safe, air-conditioning and broadband Internet access. Guests can enjoy buffet breakfasts everyday and may take advantage of the hotel's business centers to arrange meetings and other functions.
GGuest User2026.07.04
This was my first time staying at an audio-visual themed hotel, and Qingmu completely blew my expectations out of the water! The location is right in the heart of Dongmen, making it incredibly convenient for evening strolls and shopping. There are convenience stores and bubble tea shops everywhere you look. The front desk service was meticulous and thoughtful; they proactively explained how to use the in-room audio-visual equipment, and any questions I had were answered swiftly. The room was exceptionally clean – no musty smells or cigarette smoke. The bedding was fluffy and soft, and the pillows were just the right height. The huge projector screen paired with the surround sound system made for an amazing experience, whether I was screen mirroring or watching a blockbuster; the picture quality was vibrant and crystal clear. The soundproofing in the walls was excellent, blocking out street and crowd noise, ensuring a quiet and peaceful night's sleep. Hot water was instantly available, and the bathroom had a great wet/dry separation with no standing water, plus amenities were replenished promptly. The price is affordable, yet the facilities are high-end, making it perfect for both couples and small gatherings with friends. I’ve already saved this place – Qingmu will definitely be my top choice next time I'm in Shenzhen!
Lo Wu Control Point, Lo Wu Railway Station | 0.68km from The Mixc
GGuest User2026.07.05
Our stay felt just like home. The spacious 50㎡ room gave us plenty of space to move around, and the entire place was meticulously cleaned with no strange odors. Being on a higher floor, it was quiet and peaceful, and we enjoyed city views right from our window. The air conditioning was cool and comfortable, and all the amenities we needed were provided. The location was excellent, with the subway, mall, and great food all within easy reach. The staff were warm and attentive, making our family trip truly relaxing and enjoyable.
Lo Wu Control Point, Lo Wu Railway Station | 1.05km from The Mixc
Situated in a superb downtown location in Shenzhen’s commercial and shopping district, there is only a 5-miniut walk from Shangri-La, Shenzhen to the border crossing to Hong Kong, and the city’s subway station, bus terminus, main railway station and Lo Wu Commercial Shopping Centre is just moments away.
RRene Elliott2026.06.08
The hotel is fine and the staff were generally lovely. The room was clean. The restaurant on the second floor and the pool area could be cleaner. The chairs and the tables in the restaurant can be cleaner.
The sushi is not really sushi it's a gelatin blend of something.
Lo Wu Control Point, Lo Wu Railway Station | 1.23km from The Mixc
Renaissance Shenzhen Luohu Hotel locates in heart of Luohu business district, approximately 1.5 km from Luohu Port, offering convenient cross-border access to Hong Kong SAR. It is adjacent to Kingglory Plaza and MixC Shopping Mall, and only a 5-minute walk to Guomao Station on Metro Line 1.
The surrounding neighborhood features a vibrant local atmosphere. Guests can easily walk to Dongmen Pedestrian Street and Xiangxi Village to experience Shenzhen’s authentic lifestyle and diverse culture. The hotel offers 397 comfortable and elegantly designed guestrooms and suites, combining convenience with a relaxing stay experience.
The Sky Paradise is a slow revolving restaurant offering a unique dining experience, where guests can savor delicious cuisine while enjoying the 360° panoramic view of Shenzhen's skyline.
The hotel features a 24-hour fitness center to meet guests’ workout needs at any time, while the outdoor swimming pool offers a relaxing leisure space (opening hours are subject to hotel operation).
GGuest User2026.06.29
My recent stay at the Renaissance Shenzhen Luohu Hotel was enchanting from the moment I arrived. The doorman promptly opened the door with a welcoming smile, and the high-ceilinged lobby, infused with a subtle fragrance, instantly melted away my travel fatigue.
In terms of facilities, the guest rooms perfectly blend modern simplicity with a cozy, quality feel. The mattress was just right, neither too soft nor too firm, complemented by high-thread-count linens – once I lay down, I didn't want to get up. Smart home controls managed everything, from lighting modes to curtain operation, all at my fingertips. The bathroom featured a separate wet and dry area, a deep soaking tub, and a rain shower with a soft, consistent flow. The toiletries were from a renowned fragrance brand, exuding an elegant scent. The room also came equipped with a Nespresso coffee machine and a well-stocked minibar, while the desk offered both USB and wireless charging.
The public areas were equally impressive: the 24-hour gym was fully equipped with towels and mineral water, the heated swimming pool was always crystal clear, and the executive lounge offered a superb view, making it an excellent spot for business meetings or quiet reading.
The service provided by Eden and Mina was exemplary. My preference for a high floor, noted during booking, was not only met but I was also upgraded to a scenic corner room. During check-in, the front desk staff presented the room key with both hands and patiently explained the restaurant opening hours. The bellboy escorted me to my room and even adjusted the air conditioning. Throughout my stay, whether in the hallway or restaurant, every staff member would stop, smile, and greet me. The turndown service not only drew the curtains and prepared slippers but also left a handwritten weather forecast and a calming tea, adding a wonderfully personal touch. Once, when I asked for directions, the concierge immediately pulled out a map and meticulously planned my route, even marking the subway exits, which was incredibly reassuring.
Cleanliness was rigorously maintained down to every nook and cranny. The bed sheets were spotless and crisply ironed, the carpet was deep-cleaned with no odors, and the bathroom faucets and glass shone brilliantly, even the floor drain was clean and smooth. Housekeeping followed strict protocols, with all items bearing disinfection seals, and staff were constantly, quietly wiping handrails and elevator buttons in public areas, providing great peace of mind, especially during these times.
The location is uniquely advantageous, situated in the heart of Luohu, with a subway entrance right downstairs. It's within walking distance of shopping malls like MixC, and surrounded by numerous old-established eateries. The room's soundproofing was excellent; closing the window immediately shut out the hustle and bustle. Through the floor-to-ceiling windows, I could admire the Diwang Building, Luohu Port, and the winding Shenzhen River. At night, the city lights sparkled, offering a tranquil escape for a restful night's sleep.
From the hardware to the human touch, the Renaissance Shenzhen Luohu Hotel delivered an experience that exceeded expectations. That feeling of being well taken care of without being intrusive is truly the best gift during a journey. I will definitely be returning on my next trip to Shenzhen.
The Shenzhen Dongmen CM+ Service Hotel Apartment provides a great place for travelers to relax after a busy day. The Shenzhen Dongmen CM+ Service Hotel Apartment is an ideal choice for travelers who want to take in the sights and sounds of Shenzhen. Boasting a convenient location, the hotel is just 2km from Shenzhen Railway Station and 39km from Shenzhen Bao'an International Airport. Transportation around the city is also convenient, with Laojie Metro Station within walking distance. Seeing Shenzhen's sights from this hotel is easy with Lychee Park, Suspended Glass Art Museum and Shenzhen Theater all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. Guests of this Shenzhen hotel can make use of the parking facilities. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city. This hotel is particularly popular with those traveling as a couple.
NNokii2026.06.04
I'm very impressed. The location is right next to the Metro, and there's a mall to walk around and buy things under the Metro, under the hotel. The staff are lovely, polite, and they communicate well in Chinese and English, and they even helped us call a taxi. I'm very impressed. Most importantly, it's close to a famous coffee shop with excellent taste.
The Hyatt Place Shenzhen, Dongmen (Shenzhen Dongmen Kaiyue Jiaxuan Jiudian) is located around a 30-minute drive from Shenzhen North Railway Station. Shenzhen West Railway Station is a 50-minute drive away while it will take around 65 minutes to reach Shenzhen Bao'an International Airport. 1 minutes walking distance to Shenzhen Wenheyou. Diners can enjoy Chinese and Western food at the hotel restaurant.Business travelers can take advantage of the business center and meeting room.Recreational facilities include a fitness room.Wi-Fi is available in public areas and rooms.
MMolly_Nanny2026.05.23
I had a very pleasant stay at Hyatt. The location was excellent and very convenient for getting around near train station - 2 kms and subway station - Laojie station exit H. There is the mall next to the hotel. There are a lot of local restaurants, shops nearby.
The room was exactly as shown in the pictures — clean, comfortable, and well maintained. The amenities provided were all that I needed during my stay.
The breakfast was nice, with some items changing daily, although the selection was a bit limited. The staff were extremely friendly, welcoming, and always helpful whenever assistance was needed.
I also appreciated the 24-hour gym, which included weights and treadmills, making it easy to work out anytime. In addition, having a microwave available in the lobby was a very useful extra convenience.
Overall, it was a great stay and I would happily recommend this hotel.
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HHuashinaibaobeiI was in Shenzhen Nanshan near Nantou Ancient City and absolutely fell in love with this Qiuguo S hotel! The service was incredibly warm, and check-in was super fast. The hygiene was also top-notch, with no strange smells in the room. The smart 'Xiao Du' assistant was fantastic, letting me control the lights and air conditioning right from the bed. There are two adorable, fluffy cats in the lobby, and they offer a self-service breakfast and a laundry room. Plus, there are tons of places to eat and shop nearby. I had a wonderful stay!
GGuest UserTraveling to Shenzhen with my family, we stayed in the family room at Futian Huanggang Intercity Hotel, Shenzhen, and it was absolutely amazing! I highly recommend it for families with children.
The family room was incredibly spacious and well-designed, offering separate sleeping areas for both adults and children, ensuring everyone had their own space and privacy. Our whole family felt relaxed and comfortable. The room was spotlessly clean, free from any strange odors, and the hygiene details were impeccable. The lighting was excellent, and the panoramic floor-to-ceiling windows offered a fantastic view of trains passing by at night, creating a wonderful ambiance.
The bedding featured high-end Sealy mattresses, which were both soft and supportive, and there was a choice of pillows, ensuring a peaceful and comfortable sleep for both adults and children. The smart home controls throughout the room were a hit with the kids – they loved using voice commands to turn lights on and off, open and close curtains, and adjust the air conditioning. It added so much fun and joy to our stay.
The bathroom was well-appointed with a separate shower and plenty of hot water with good pressure. After a day of sightseeing, a hot shower was just what we needed to wash away travel fatigue. The hotel even provided disposable bath bags, which was a nice touch for cleanliness and peace of mind. The quality toiletries and soft, skin-friendly bathrobes made the experience comparable to a high-end luxury hotel.
The location is absolutely fantastic! It's right by Metro Line 7, making it super convenient for getting around and catching trains. The service was warm and attentive; check-in at the front desk was efficient, and any requests were promptly addressed. The staff were all polite and friendly.
GGuest UserThe hotel boasts an excellent location, very close to the subway station, making both transportation and shopping incredibly convenient. The room was spacious and bright, spotlessly clean, and the mattress was just right – neither too soft nor too hard – ensuring a fantastic night's sleep. The front desk staff were warm and efficient. Overall, it offers great value for money and I highly recommend it!
GGuest UserI was unexpectedly stranded at Shenzhen North (Shenzhenbei) during the busy holiday season and urgently needed a place to stay. After comparing several listings on Trip.com, this hostel stood out based on its reviews, and it fully lived up to my expectations.
The photos are accurate and reflect the property exactly as it is. The host prepared the bed sheets and pillowcases right in front of me, which immediately reassured me about the cleanliness. Everything was spotless and well maintained. Cleanliness is one of my top priorities when choosing accommodation because I value my health, and I felt completely comfortable staying here. I saw no pests or anything unhygienic, so if you’re concerned about that, you can rest easy.
The host speaks basic English and was very welcoming. Since I had just traveled from Hong Kong Airport to Shenzhen North, he even kindly offered to show me around the area. There are plenty of food options nearby, I enjoyed Lanzhou noodles and stinky tofu just steps from the building.
For clarification, the hostel is located inside an apartment building and operates in a dorm-style setup. Shoes are removed at the entrance, and guest slippers are provided. There is a comfortable common area with a sofa and dining table, free drinking water, and complimentary toiletries including a toothbrush and disposable towel, which was especially helpful since I had forgotten to pack one. The bathroom is modern and equipped with a Western-style sit-down toilet.
Each bed has its own privacy curtain and personal light, which I appreciated. There are also power outlets conveniently located at each bed. Wi-Fi worked smoothly without any issues, and free laundry is available, which is a great bonus for travelers.
There are designated quiet hours, so you can sleep comfortably. During my stay, it was peaceful and no one snored. The host even asked whether I snore, which shows he is considerate of all guests.
The other guests were polite and respectful. I was the only foreigner staying there, and the rest were Chinese travelers who were likely in the same situation, unable to secure train tickets that night. The property is non-smoking, which I also appreciated.
The only minor downside is for taller guests. I am 183 cm (6 ft), and I had to curl up slightly since the bed length appears to be around 180 cm. It was manageable, but something to keep in mind if you’re tall.
The location is very convenient. It’s next to the train station, and you can easily take the subway if you have luggage. It only cost me 2 RMB to ride, so there’s really no need to take a taxi. In the morning, I bought pork steamed buns and soy milk from a nearby vendor, he was friendly, and the food was great.
For $4, this was outstanding value. If you’re looking for a clean, affordable, and convenient place to stay near Shenzhen North, this is an excellent option. Hopefully this review helps anyone considering staying in the area.
假期高峰期间,我意外滞留在深圳北站,急需找一个地方过夜。在 Trip.com 上对比了几家之后,这家青旅的评价最好,事实证明我的选择是对的。
实物与图片完全一致。老板当着我的面铺床单和枕套,让我对卫生情况非常放心。整体环境非常干净整洁,维护得也很好。因为我很重视健康,选择住宿时卫生是我最看重的因素之一,这里让我住得很安心。没有看到任何虫子或不干净的地方,如果你担心卫生问题,可以放心选择。
老板会说一些基础英语,人也非常热情。我刚从香港机场来到深圳北,他还主动提出可以带我熟悉一下周边环境。楼下和附近有很多吃的,我就在旁边吃了兰州拉面和臭豆腐,非常方便。
这家青旅位于一栋公寓楼内,是宿舍式布局。进门需要脱鞋,店家会提供室内拖鞋。公共区域有沙发和餐桌,提供免费饮用水,还有一次性牙刷和毛巾。我旅行时忘记带毛巾,这点对我来说非常贴心。卫生间是现代化的马桶,不需要蹲厕。
每个床位都有隐私帘和独立照明灯,床位旁边也有插座。Wi-Fi 信号稳定,没有任何问题。另外还提供免费洗衣服务,这对旅行者来说是很大的加分项。
店内有安静时间规定,所以晚上可以安心休息。我入住期间非常安静,也没有人打呼噜。老板还特意问我会不会打呼噜,可见他很照顾每位客人的感受。
其他住客都很礼貌、很安静。我是唯一的外国人,其他客人都是中国旅客,可能和我一样,当晚没买到火车票才临时入住。这里是无烟环境,我很喜欢这一点。
唯一的小缺点是对高个子来说床可能稍短。我身高183厘米(6英尺),需要稍微蜷着睡。床长大概180厘米左右,高个子可以提前考虑一下。不过整体来说还是可以接受的。
地理位置非常方便,就在火车站旁边。如果带行李,可以直接坐地铁到附近,我只花了2元人民币,完全没必要打车。第二天早上,我在附近买了猪肉包子和豆浆,老板也很友善,味道不错。
总的来说,4美元的价格性价比非常高。如果你在深圳北附近寻找一个干净、实惠又方便的住宿地点,这里是非常不错的选择。希望这条评价能帮到有需要的人。
Ccircle920As the best hotel in Shenzhen, it truly lives up to expectations. Although it opened several years ago, it's incredibly well-maintained. The bedding and bath products are very thoughtfully chosen, and the welcome tea and snacks were a nice touch. The afternoon tea selection might not be huge, but it's very refined and tastes excellent. I particularly want to mention breakfast – the eggs Benedict were perfectly made, and the braised beef noodles were incredibly authentic. The fresh coconuts also met the high standards you'd expect from a luxury hotel.
However, there was a small hiccup during check-in. When we arrived at our room, we found the door wide open and a man sitting on the sofa! Luckily, a staff member was passing by in the hallway. After hearing what happened, they escorted us to the lobby to clarify the situation. Leo, the lobby manager, sincerely apologized for the hotel's error, and the solution he offered was acceptable. For someone who has stayed in many ultra-luxury hotels worldwide, it's quite unacceptable for a Mandarin Oriental to make such a basic mistake. This was truly a first for me, and I hope the hotel takes this seriously!
GGuest UserMy overall experience at JW Marriott Hotel Shenzhen Bao'an was excellent, and I'd especially like to thank Guest Service Specialist Reina. The check-in process was efficient and smooth. Reina was professional and meticulous, proactively understanding my business travel needs. She thoughtfully arranged a quiet, high-floor room for me and patiently explained the hotel's office amenities, internet usage, and local business travel information. The room was clean and elegant, with complete office facilities, comfortable bedding, and good soundproofing, allowing for a restful night after a busy day. During my stay, I contacted Reina for some last-minute needs, and she responded quickly and handled everything appropriately, communicating with a warm and polite demeanor. Her service throughout truly showcased Marriott's professional standards. The hotel's location is excellent, making travel convenient, and the overall environment is grand and comfortable, suitable for both business meetings and short breaks. Reina's attentive and thoughtful service was incredibly heartwarming. I will definitely choose this hotel first for my next business trip.
GGuest UserPros
- Both our rooms at level 10 were relatively close to each other facing the Wong Tee Plaza. It might be a way of the said front desk staff allocating these rooms to us to compensate for our unpleasant check in experience (see below). Spectacular views and we managed to spectate the night light show on Saturday without needing to go to the Civic Centre.
- Facilities are great including 24-hour well equipped gym and sauna (best of all hotels in China we experienced so far).
- Rooms are relatively new and fully equipped with necessities, has a dyson air dryer, Toto automatic toilet, automated curtains and a steamer to iron the clothes.
- Breakfast had a lot of varieties to offer (personally loved the oden and sushi section), good service too.
- Housekeeping was amazing. As I was leaving my room, Joy asked if we were interested in their laundry services and we declined as we do not have much laundry to do.
After the first day of housekeeping, she noticed we did simple laundry (1-2 pieces of undergarment) and offered us a complimentary mini laundry detergent. We appreciate her thoughtfulness despite the fact that we initially declined her services.
- Check out was relatively seamless, I believe it was the front office manager that managed our check out and explained the deposit refund procedures accordingly.
- Concierge was decent too as they suggested we are better off getting a Didi to transfer our move to our next destination, and helped us load our bags to the Didi.
Cons
The only downside experience was check in. We requested if it would be possible to have interconnecting rooms (all good if not, at least as close to each other as possible within the same floor). We were advised that given interconnecting rooms are not available for the same type of rooms:
1.The staff provided an offer (upgrade to one of the bigger rooms that has interconnecting room with free 3 days hotel breakfast for 2 out of 4 pax). The quote/offer was outside of our budget hence we declined the offer and we just accept our original booking via Trip.com with no interconnecting rooms.
2.After we declined, the staff informed us that she miscalculated the price (from RMB 31k down to RMB 20k) for the same offer. This is very odd/confusing to us especially with the price difference due to miscalculation, and she was trying to push this offer to us again which we declined. At this point, whatever price quoted to us of this offer lost its credibility and we proceeded to stick to our original booking.
3.The staff said that she will notify us via WeChat (she added us on WeChat) once the room is ready. Understood at that time it was before check in time (i.e. before 3pm) hence we decided to grab lunch and come back after the check in time.
It was past 3pm and we heard nothing from her upon returning to hotel and had to approach the front desk to ask for an update. The same staff managed to provide us key card for one of the rooms while the other room is still not ready (it was past 3:20pm at that time). She said that she will arrange one of her coworkers to deliver the keycards to us once that other room is ready. Around 3:50-4:20pm, we heard nothing (I walked past the other room and noted the housekeeping has finished cleaning up the room and left). I had to go to the front desk to request an update and eventually obtained the keycard.
I am not sure if the above stems from the individual's motivation or if this is part of the hotel's standard procedure to aggressively upsell (even if we already said no) or if the front desk is pressured to meet monthly KPIs, but that left us an unpleasant check in experience and obviously did not represent the check in hospitality standards of the hotel itself.
Aside from the check in, we loved everything hence we had to give 4 out of 5.
食食好玩好,人生就好The overall experience at Shenzhen Junting Design Hotel was fantastic! The lobby has a great artistic vibe, simple yet luxurious and very stylish – perfect for a quick photo op. The guest rooms are clean, tidy, and spacious, equipped with smart voice control devices. The King Koil mattress is just right, ensuring a good night's sleep. The breakfast on the 14th floor offers a rich variety, with both Chinese and Western options. The lobby also provides complimentary tea and drinks 24/7. The service from the staff (Tibbers) was warm and attentive. The hotel is conveniently located near a commercial district, making travel easy, yet it's quiet despite being central. It's suitable for both business trips and leisure stays. I'll definitely choose this hotel again next time I'm in Shenzhen.
RRouroudelvxingFacilities: The design is truly excellent, giving off a full resort vibe, perfect for taking photos.
Environment: The location is also great; it's convenient to get to Dameisha Beach by subway.
Service: Very good, they upgraded our room for free.
Breakfast: They have everything you'd expect. The freshly made egg and rice noodle rolls are recommended. There aren't many drink options, but coffee is available.
Hygiene: Overall, the hygiene was OK, but this time I found a stain on the duvet cover. However, the staff quickly responded and changed it.
GGuest UserOur whole family came from Hong Kong to celebrate our child's birthday. We pre-ordered a cake online and had it delivered to the hotel. We informed the concierge beforehand, and they were incredibly thoughtful, helping us receive it and carefully placing it in the fridge to keep it fresh, saving us a lot of hassle. The family room we booked exceeded our expectations; it was fully decorated with charming cartoon themes and even had a small tent, which our child excitedly played with the moment we walked in. The hotel lobby has claw machines, perfect for keeping the kids entertained. The concierge also proactively gave us detailed recommendations for kid-friendly attractions nearby. The room itself was spacious and bright with a great view from the window. The interior decoration was cozy and soothing. There was a variety of pillows on the bed, including neck support pillows and soft pillows, ensuring a very restful sleep after our long journey. The staff were all very kind and attentive, from helping store our cake to offering comprehensive advice on local activities. The room was clean and tidy, and the facilities were excellent. Overall, our birthday trip was very relaxing and comfortable.