Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 20, 2026|2 Single Beds Standard Room Non-Smoking
flyfly021The room was spacious and felt reassuringly like a brand-name hotel. The hot spring bath had two pools: one cold, with unadjustable temperature, and one where you could set your own. The view from the window was beautiful; from my room, I could see half mountain scenery and half Sun Moon Lake. The entire hotel's facilities, environment, and service were all comfortable. They even offered recommendations for transportation and arrangements. I would recommend this place.
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Price per night from:£139
Posted onApr 19, 2026|Deluxe Japanese Style Duo View Room
Reece JamesThis is our first time staying in a high class hotel.
It certainly felt luxurious, wonderful rooms and excellent service. The attentivness of the staff was fantastic and the buffet in the Crimson Restaurant for both breakfast and dinner was fantastic many many options all of which were high quality, fresh and tasty!
The gym for a luxurious hotel was a let down, incredibly basic, but that is my only complaint.
The onson baths were magnificent, the naked hot spring onson on site was nice,
The views from every room as far as I cab tell are amazing the lake is and landscape is breathtaking and the hotel is cleverly designed to maximise this and the viewing of the landscapes.
We stayed in a japanese based room with tatami floors and futon beds.
The lake view rooms are significantly nicer and upon reflection I wish I had booked that one, but the japanese rooms was still a great experience and very comfortable.
If we were to return to sunmoon we would gladly stay here again.
The real highlights are the staff, the landscape/views and the buffet.
All make for an unforgettable stay.
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Price per night from:£257
Posted onSep 5, 2026|Triple Room with Lake View
Lisaaw
This is the best hotel during my trip. The receptionist staff was very friendly and helpful! We even get an early check in. The room was clean and has amazing view. It is right infront of the street food market and the ship dock. The breakfast buffet was okay!
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Price per night from:£67
Posted onJun 3, 2026
Guest UserI recently stayed at this hotel, and while the view from the room was admittedly wonderful, it was completely overshadowed by a horrific experience. The bed was heavily infested with bed bugs.
I woke up with severe bites all over my legs, which has completely ruined the rest of my travels. Dealing with the intense discomfort, itching, and the anxiety of potentially carrying them to my next destination (Kaohsiung) has been incredibly stressful and unpleasant.
A nice view does not make up for a lack of basic hygiene and safety. Management needs to take immediate action, deeply treat these rooms, and take guest health seriously. I cannot recommend staying here until this severe issue is completely resolved.
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Price per night from:£77
Posted onDec 8, 2025
Guest User
The hotel is ok but the room is big. The restaurant in the hotel is a must try. My daughter LOVEs every dishes she ordered. She said, this is the best food she had in Taiwan, so we had two dinners at the hotel. The location of the hotel is not great! We couldn’t get into the local buses to go to Xitou nor to Taichung because the buses were full from the original starting point. However, the hotel offers fare shuttle service to and from Xitou but not Shanlinxi. The front desk lady drove us to Xitou, she was GREAT and very accommodating, she took us to Xitou bus station outside of the normal schedule hours so we can catch the bus back to Taichung. We would come back again with our car to get to different areas in Xitou again.
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Price per night from:£44
Posted onMay 5, 2026
Satomi Kato
I fully enjoyed my stay at Sun Moon Lake Hotel in terms of their hospitality and beautiful & peaceful location.
They have supported me to get to one of the old tea farm which needs special transportation arrangement by arranging a very attentive and helpful driver.
They are located at a peaceful quintet location which is about 15 min walk from Suishe visitor centre also nearby secret small water area where fireflies appears at night of spring season.
They have a free bicycle service too so I could also fully enjoy both cycling and morning walk to see sunrise at a quiet wooden boardwalk.
I would like to come back at the next firefly season.
Thanks again for the wonderful stay.
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Price per night from:£85
Posted onApr 7, 2026
Guest User
The highlight for this hotel is the location near the Ita Thao pier especially if you are coming in from Shuishe by boat. The room is spacious and renovated not long ago. Breakfast was substantial, typical local ********* breakfast. I had a room with partial view if the sun moon lake. But convinient to walk down for a morning or evening stroll. Many small eateries aroubd even at night with family mart and 7-11 just round the corner
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Price per night from:£45
Posted onMay 12, 2026
faith-Huang
Having a hot tub right in the room for a private onsen experience was absolutely wonderful! It saved us the trouble of going to an outdoor bathhouse, offering both convenience and privacy – I loved it! A big thank you to the hotel's front desk staff too; they clearly explained the check-in process, and everyone was so friendly and polite. I highly recommend this place to all my friends and family, and I'd definitely stay here again if I get the chance. Superb! 👍👍
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Price per night from:£85
Posted onJul 23, 2025
Guest User
The hotel is considerably cheaper than others in the area with similar-looking rooms and it is brilliantly-located right at the lakefront and only 2 minutes away from the bus terminal.
The staff is very friendly and you even get a discount voucher for the nearby bike rental.
I booked a room without a window and got one with two windows which is absolutely appreciated. I even had a very large bathroom with a gorgeous and huge bathtub which was an unexpected luxury.
Overall the room is clean and comfortable. The AC works perfectly, the bed is comfortable enough for a few days, and the the linen and towels were fresh.
The interior is dated which didn't bother me me much because it was still as clean as dated interior can get and therefore definitely clean enough for me and for most travellers. I actually kinda liked the old charme.
The walls are thin, though it doesn't matter so much because there aren't many rooms per floor.
The breakfast was surprisingly nice and located in another hotel right at the lakefront so that you have stunning views!
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Price per night from:£29
Posted onMar 7, 2026
WEN_DY
Booked two rooms with two double beds each with a friend. We were disgusted to find urine stains on the toilet in both rooms, which clearly hadn't been cleaned properly 🤢. However, considering we stayed during the 228 long weekend, the price was relatively good value for money. Also, upon arrival, we realized the hotel name wasn't 'Tandao Yuju' as we thought; our navigation said we had arrived, but we couldn't even find the hotel.
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Price per night from:£44