City Comfort Inn (Nanping walk-street Jiaosan overpass metro station) Reviews

Response from Property: 尊敬的賓客：非常抱歉此次入住未能給您帶來理想的體驗，對於您提出的水池清潔、一次性用品及布草管理等問題，我們深感愧疚，已第一時間展開內部核查與整改。關於水池清潔和紙巾擺放問題，我們已要求客房部強化清潔流程，明確“一客一換”標準，清潔後需由專人複查確認，杜絕類似情況；針對一次性拖鞋質感及缺少馬桶墊的問題，我們將立即升級拖鞋品質，併為所有客房補充一次性馬桶墊，提升基礎用品舒適度；同時，我們也會重新規範布草配置標準，確保物品擺放合理且符合賓客需求。由衷感謝您對前台服務及早餐、免費行李寄存服務的認可，這是我們持續改進的動力。您的真實反饋對我們至關重要，若您願意再給我們一次機會，歡迎隨時聯繫門店，我們將全力為您提供更優質的入住體驗。再次為此次不便致歉，期待您的再次光臨。

Response from Property: 這位 “細節控” 客人也太會誇了吧！把我們的優點數得比酒店 WiFi 信號還清楚～📶酒店新得像剛拆封、乾淨得能反光，智能設備用着順手、隔音好到能 “與世隔絕，咱主打一個 “住得舒服又省心”～😌早餐種類 “還可以”？偷偷記下來了，這是廚房師傅們要開啟 “升級打怪” 模式的信號！下次爭取讓您説 “也太可以了吧”～🍳2 公里圈住昆明半城美景，雙地鐵 + 免費停車場加持，不管是騎小電驢還是開小車車都方便，這地理位置，簡直是為逛吃達人量身定做的 “根據地” 呀～🚗至於那台 “人氣爆棚” 的小電梯，它已經被我們嚴肅批評了！正哭着喊着要 “練肌肉” 呢～下次爭取讓您等電梯的時間，夠喝完一杯昆明的小甜水～☕收到您 “下次還來” 的承諾，全體員工已經開始搓手手期待啦！咱們約好，下次昆明見，讓您體驗更上一層樓～

Response from Property: Dear guest, thank you very much for taking the time to share your detailed stay experience. Every piece of thoughtful feedback is invaluable guidance for improvement, allowing us to more clearly understand both strengths and areas for improvement. We are deeply grateful! You mentioned that the room, while compact, was functional and clean, which was very gratifying. We always strive to create a practical and comfortable environment for our guests within the limited space available. From the strategic layout of amenities to the meticulous cleanliness, every detail reflects the team's dedication. Your recognition is a great encouragement to our space planning and cleaning efforts. Thank you especially for your recognition of the breakfast and related service staff! Breakfast is an energizing start to the day. We understand that food safety and experience are particularly important for families with children, especially those with allergies. The friendly and attentive service provided by the breakfast and cleaning staff embodies their philosophy of "attentive service." The customizable noodle soup and the varied, daily changing menu are examples of our efforts to cater to the diverse tastes of our guests. We are truly delighted that you have enjoyed our experience and will continue to do so, ensuring that more guests look forward to breakfast. We are honored to offer our free laundry facilities and small gym for your convenience. We have also noted your concern about the number of laundry facilities, which may cause wait times. We will further evaluate this based on actual stays and explore more efficient scheduling options to minimize wait times and enhance the guest experience. Regarding the insufficient tourist attraction recommendations and unsatisfactory location, we sincerely accept and take seriously the feedback. As a vital gateway for guests to understand the local area, the front desk staff is responsible for providing accurate local information and itinerary suggestions. We will immediately strengthen training for our team and provide more detailed information on nearby attractions, dining, transportation, and more to ensure we can provide guests with more comprehensive travel guides. Regarding the location, we will provide clearer information on walking times to Nanping Pedestrian Street and Kunming Old Town, as well as nearby amenities, in subsequent booking reminders to help guests plan their trips more effectively. We will also organize nearby amenities such as the Xinhua Bookstore and Yunnan Food Market you mentioned for families with children or guests with specific needs. Finally, thank you very much for your recognition of our hotel's value and recommendation! Your satisfaction is our greatest motivation, and your suggestions for improvement are crucial for optimizing our service. We will carefully review and implement each improvement measure, and look forward to welcoming you back with even better service and a more comfortable stay. We wish you and your family a happy life and all the best!

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to share your valuable stay experience! We are very pleased to know that you had a comfortable stay overall, and we are also very grateful for your suggestions, which pointed out the direction for us to further improve our services. Regarding the issue of smoking reminders at the front desk, we attach great importance to your feedback. In order to ensure that all guests have a healthy and comfortable stay environment, the hotel has a clear division of smoking areas, but there are indeed some staff members who have not been fully informed. We have organized the front desk team to carry out special training as soon as possible to strengthen the explanation of the non-smoking regulations on the guest room floors and the smoking area guidelines. In the future, we will be more detailed and proactive in providing guests with relevant reminders to avoid inconvenience to you and other guests. I am very happy that our staff can recommend local attractions for you. Junfa Business Circle brings together many food and trendy check-in places. I hope these recommendations will add a different kind of fun to your journey! We always hope that every guest can deeply feel the charm of this city through intimate local information sharing. Your recognition and suggestions are our driving force. In the future, we will continue to optimize service details, while ensuring the comfort of living, and further improve the professionalism and comprehensiveness of services. We look forward to having the opportunity to serve you again in the future. If you have any needs, please feel free to contact us. May your future journey be filled with wonderful memories!

Response from Property: 🌸 Thank you for engraving this luminous gravitational verse into Spring City's star trail! ✨Your mention of the "Pristine Gravity Field" and "Spacetime Haven Warmth," like dark matter clouds collapsing under observation, confirms our belief that every cosmic stay should fold into tender quantum narratives——🛌 Dream TopologyMattress springs coil six-dimensional cloud equations, the air system replicates snowmelt breath with Planck precision, even water molecule trajectories in the bathroom withstand string theory verification；🧳 Quantum Luggage PodAt checkout, the front desk's smile curvature hides non-Euclidean service algorithms, stored luggage undergoes Spacetime Fold Sanitization in subspace, every zipper tooth embedded with punctuality genes.When your cosmic journey resumes, bind this "Gravitational Covenant":✅ Whisper "Clarity Seeker" when booking to anchor the "Vacuum Cocoon" ——• Unlock Spacetime Luggage Vein: storage upgrades to cross-dimensional quantum suspension；• Activate "Breakfast Inflation Theory": bridge rice noodle broth carries undeciphered umami bosons；May every future voyage through entropy's fog hold luminous havens and warm machine whispers, while we remain Spring City's stainless decoder chip in your curvature drive. 🌌🔋

Response from Property: 🌿🏙️ Thank you for your detailed feedback! We're actively working to enhance your experience.You booked a superior room for more space, yet we failed to deliver the ideal city view—our apologies! We've tagged your profile as "View Seeker" 🌆. On your next stay, we'll prioritize a room with skyline vistas and provide a "Tap Water Upgrade Report"—our engineers have fixed the slow flow, now it sings like a melody🎵!Our housekeeping team is doing happy spins after your praise💃, and the mattress is training in "cloud-floating skills" for your return. If you give us another chance, contact the front desk to unlock the "View Upgrade Quest"—even the towels will be folded into lookout towers🗼!(Psst... A secret rooftop terrace is now on your future体验清单. During sunset? Slow water? Never—we'll pour you endless golden hour hues!🌇)✨ Next time, let us shift your stay from "comfortable" to "jaw-dropping"!

Response from Property: Dear Guest,Thank you for sharing your detailed "cozy experience by the main road"! 🌿We are delighted that you appreciated the #位置方便 (convenient location), #早餐很赞 (excellent Chinese-style breakfast), and #干净整洁 (clean and spacious rooms)! Whether it’s family bonding in the two-bedroom suite or private relaxation in the superior queen room, Convenience Hotel always aims to provide a "home-like周全 (comprehensive)" experience with diverse room types and #设施很新 (new facilities) like the laundry service.Your recognition of our service is the greatest motivation for our team! We will continue refining every detail — ensuring the hustle of the main road stays outside your window, the warmth of the laundry room comforts your journey, and every "good" moment evolves into a "better" promise.We look forward to welcoming you back, where the familiar aroma of breakfast will greet you, and upgraded comforts will await your return.Wishing you pleasant journeys and a life filled with wonderful surprises!Sincerely,

Response from Property: Thank you for sharing your feedback! We sincerely apologize for the inconvenience you experienced with the initial room allocations. Ensuring guest comfort is our priority, and we regret that we fell short in addressing these issues promptly. That said, we’re delighted to hear our reception team provided helpful support and that you enjoyed the breakfast variety—we take pride in offering a diverse selection to start the day right. Your concerns about the rooms have been escalated to our housekeeping and maintenance teams to prevent future occurrences. We hope the resolution efforts and our

Response from Property: Thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you enjoyed our services and found our location convenient for your trip. It’s truly rewarding to know that you decided to stay with us for 8 nights and had a great time.We’re especially glad that you appreciated our complimentary laundry service and that your overall stay was enjoyable. Your kind words mean a lot to us and motivate us to continue delivering the best possible experience for our guests.We look forward to welcoming you back on your next visit. Safe travels and warm wishes!

Response from Property: 非常感謝您對酒店佈局和位置的認可，您的肯定是我們的動力～關於您提到的早餐室空間和電梯數量問題，我們已經認真記下了。確實，早餐高峯期和電梯使用高峯可能給您帶來了不便，這是我們需要改進的地方。我們會把您的反饋反饋給相關部門，爭取在後續優化中調整，努力提升大家的入住體驗。再次感謝您的坦誠建議，期待下次能給您更滿意的體驗～

Response from Property: 🌿🌟 Thank you so much for your kind words! We're thrilled you loved our state-of-the-art facilities and the warm smiles from our team. At our Kunming hub, we’re obsessed with blending smart tech with local charm—wait until you try the upgraded cinema-mode projection with Yunnan travel documentaries!Your praise fuels our mission to turn every stay into a springtime adventure. Next visit, just whisper "Old Town Vibes" to unlock a surprise curated by our staff—we’ll keep the newness fresh and the hospitality cozier than a Dianchi Lake breeze. See you soon! 🛋️🌼

Response from Property: 我們非常注重為客人提供個性化.專業化的服務，希望為每位客人創造一個舒適.愉快.放鬆的入住體驗。再次感謝您對我們的讚賞，並期待在不久的將來為您服務。

Response from Property: 尊敬的賓客，看到您的評價，我們的心情就像坐上了快樂小火箭，咻地一下飛到了雲端！您的認可就是我們服務路上最亮的星，照亮我們不斷前進的方向。我們的小夥伴們都藏着一顆“熱心小太陽”，能為您驅散所有入住的小疑問，還能讓您自由挑選心儀的房間樓層，這種感覺是不是超棒！能得到您“下次還來”的承諾，我們激動得差點原地轉圈圈，這可是對我們最大的鼓勵呢。期待下次與您相遇，到時候我們一定準備更多驚喜，讓您的入住體驗像坐過山車一樣，一路驚喜不斷，歡樂不停！

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to share such a detailed and sincere stay experience! Your recognition and suggestions are of great significance to us. This is not only an affirmation of our service, but also points out the direction for us to continue to improve. We are very pleased to learn that you are very satisfied with the comfort of the hotel's bedding and the sound insulation of the room! In order to create a high-quality sleeping environment for every guest, we carefully select high-quality bedding and optimize and upgrade the sound insulation of the guest rooms many times. We are very happy that these details can bring you a good night's sleep and help you unload the fatigue of the journey. We are also delighted that the hotel's laundry facilities can provide convenience for your long-term travel! Considering the needs of long-term guests, we have made detailed plans in laundry equipment and service processes, hoping that every guest can feel the convenience and intimacy of home. At the same time, the rich halal catering resources and superior geographical location around the hotel can meet your travel needs and help you easily explore the charm of the city, which also makes us feel honored. Regarding the breakfast part, we sincerely accept your feedback! We are very sorry that we failed to meet your expectations. We know that breakfast is the key to a good day. We have reviewed and adjusted the richness and quality of the dishes. We will actively communicate with the kitchen team in the future and plan to regularly update the breakfast menu, add more special dishes and nutritional combinations, and strive to provide every guest with a richer and more delicious breakfast experience. Your recommendation is the greatest encouragement to us! We look forward to having the opportunity to serve you again in the future. We will provide you with better service and more complete facilities to bring you a stay experience beyond your expectations! I wish you a happy life and a smooth journey!