Hilton Kota Kinabalu Reviews

Response from Property: Hello,Thank you for your wonderful feedback. We're thrilled to hear that our staff made a great impression on you, especially Ben and Ronald, with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work. Our team is committed to providing the best possible service and ensuring that every guest has a memorable stay. Once again, thank you for choosing us, and we look forward to welcoming you back for another wonderful stay in the future. If there is anything more we can do to enhance your next visit, please do not hesitate to let us know. We are here to make every aspect of your stay as enjoyable and comfortable as possible. Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu

Response from Property: Hello,Greetings from Hilton Kota Kinabalu.Thank you for choosing your stay with us and for taking the time to share your feedback. We are thrilled to know that you enjoyed your stay with us and that we were able to meet your expectations. It's wonderful to hear you enjoyed your stay with us, and found that it allows you to work and have a lifestyle balance, We're glad we have achieve this for you.Our team works hard to ensure that all of our guests have comfortable and enjoyable stay, and we are glad to see that our efforts have not gone unnoticed. I will share your feedback with the hotel team who will be encouraged by your positive review.We truly appreciate your positive ratings and hope to have the pleasure of welcoming you back to Hilton Kota Kinabalu soon.Kind regards,Smital Shah BoultwoodGeneral ManagerHilton Kota Kinabalu

Response from Property: Dear SamlittleB,Greetings from Hilton Kota Kinabalu.Thank you for taking the time to share your feedback regarding your recent stay at Hilton Kota Kinabalu.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We're glad you enjoyed your stay and that you enjoyed the features and facilities of hotel. Your feedback is a wonderful acknowledgement.The team and I appreciate your feedback and we all look forward to your return in the not too distant future.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu

Response from Property: Hello,Greetings from Hilton Kota Kinabalu.Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a positive experience during your time at Hilton Kota Kinabalu, and we genuinely appreciate your kind feedback. Your positive remarks about our amenities and facilities are much appreciated. We're delighted you found everything to your liking and hope to continue exceeding your expectations on future visits.Our team is committed to providing the best possible service and ensuring that every guest has a memorable stay. Your high rating and detailed feedback of your stay are testament to team’s hard work and dedication. Once again, thank you for choosing us for your stay, and we look forward to welcome you back soon for another memorable experience.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu

Response from Property: Hello,Greetings from Hilton Kota Kinabalu.Thank you for your wonderful feedback. We are thrilled to see that you had a positive experience during your stay, and we genuinely appreciate you taking the time to leave your ratings and feedback from your recent experience with us at the Hilton Kota Kinabalu. We're glad you found our breakfast offerings to your liking and hope to welcome you back for another delightful dining experience. Our team takes great pride in ensuring that each guest receives the best possible service and enjoys a truly memorable stay. Your amazing rating and detailed feedback serve as a testament to our team's unwavering dedication and hard work.Once again, thank you for choosing us, and we look forward to welcoming you back for another wonderful stay in the future. If there is anything more we can do to enhance your next visit, please do not hesitate to let us know.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu

Response from Property: Dear May R,Greetings from Hilton Kota Kinabalu.Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a positive experience during your time at Hilton Kota Kinabalu, and we genuinely appreciate your kind feedback. We're glad you and your family enjoyed the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments.Our team is committed to providing the best possible service and ensuring that every guest has a memorable stay. Your high rating and detailed feedback of your stay are testament to team’s hard work and dedication. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu

Response from Property: Hello,Greetings from Hilton Kota Kinabalu.Thank you for taking the time to share your feedback regarding your recent stay at Hilton Kota Kinabalu.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We apologize for the inconvenience with the cleanliness issues and the shower amenities wasn't refilled. We have addressed this with our housekeeping team to ensure it is an isolated incident. Thank you for bringing it to our attention.Once again, our sincere apologies for the inconvenience you faced, and we appreciate your valuable feedback.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu

Response from Property: Dear Vvvvvic,Greetings from Hilton Kota Kinabalu.Thank you for choosing your stay with us and for taking the time to share your feedback. We are thrilled to know that you enjoyed your stay with us and that we were able to meet your expectations.Our team works hard to ensure that all of our guests have comfortable and enjoyable stay, and we are glad to see that our efforts have not gone unnoticed. I will share your feedback with the hotel team who will be encouraged by your positive review.We truly appreciate your positive ratings and hope to have the pleasure of welcoming you back to Hilton Kota Kinabalu soon.Kind regards,Smital Shah BoultwoodGeneral ManagerHilton Kota Kinabalu

Response from Property: Hello,Greetings from Hilton Kota Kinabalu.Thank you for your wonderful feedback. We are thrilled to see that you had a positive experience during your stay, and we genuinely appreciate you taking the time to leave your ratings and feedback from your recent experience with us at the Hilton Kota Kinabalu. It's wonderful to hear that you enjoyed the stunning view, our hotel's strategic location and the exceptional service provided by our staff.Our team takes great pride in ensuring that each guest receives the best possible service and enjoys a truly memorable stay. Your amazing rating and detailed feedback serve as a testament to our team's unwavering dedication and hard work.Once again, thank you for choosing us, and we look forward to welcoming you back for another wonderful stay in the future. If there is anything more we can do to enhance your next visit, please do not hesitate to let us know.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu

Response from Property: Dear Jurlique,Greetings from Hilton Kota Kinabalu.Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a positive experience during your time at Hilton Kota Kinabalu, and we genuinely appreciate your kind feedback.Our team is committed to providing the best possible service and ensuring that every guest has a memorable stay. Your high rating and detailed feedback of your stay are testament to team’s hard work and dedication. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu

Response from Property: Dear Bee Keam,Greetings from Hilton Kota Kinabalu.Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a positive experience during your time at Hilton Kota Kinabalu, and we genuinely appreciate your kind feedback.Our team is committed to providing the best possible service and ensuring that every guest has a memorable stay. Your high rating and detailed feedback of your stay are testament to team’s hard work and dedication. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu