Mid-levels Hot Spring Home Reviews

＞ Lots of activities in hotel and very helpful staff ( a young man who wear glasses) even i'm a foreigner and he can't speak English well. ＞ free dinner and free breakfast are quite Korean tradional ( lots of vetgetables) Will recommended friends to go here and i will go agagin soon. thanks so much from 泰国人

I like the service at the hotel. We went to the hot spring and the staffs were really friendly and helpful . The male elderly staff sent me proper shoes and gave me towel when I wanted to move to the outdoor pool. We could communicate via WeChat with the front desk and that helped us quite a fair bit when our shower was at too high a temperature. The front desk staff has also given us some useful advice. The loft bed may be a challenge for elderly as the steps to the loft bed are a bit high.

Hotel is very nice & clean. There are hot springs indoor & outdoor pool. Every staff is very nice and helping us a lot. They can’t speak English but they use WeChat to talk to us and help us everything since we booking like booking the bus or send us how to go to railway or How to find the bus. They also help order the food, booking scenic spots tickets, write the sign to help us to get back to hotel went we go out. If we have a chance, we will absolutely come back here.

The first visit to this hotel was full of warmth and overwhelming hospitality. I still can't forget how they welcomed us the moment we arrived at the hotel. Firstly, we were overwhelmed by the staff during our arrival. They all came out to greet us and help with our luggages and belongings all the way in to the hotel. Secondly, with the seamless check in to our rooms and fruit platter, every gesture was well thought by the hosts. Thirdly, they prepared a sumptuous dinner for us. Simple local delicacies yet tasted really good. The number of ginsengs in the appetiser surprised us! From the portion to the presentation of food, we can taste the difference and feel they put in their heart to make everything better. Lady boss was generous to treat us a bottle of local rice wine during our mealtime. Tasted really good and special! We like that drink!! Additionally, we were asked for timing to eat breakfast and they would prepare that before our specific timing. They even asked us for our preference and customise breakfast for us. Breakfast was served and tasted as good as dinner! Freshly prepared and done meticulously by the kitchen. Lastly, lady boss gave us an impromptu complimentary tea session after dinner. A unique and interesting experience indeed. Never seen and tried it before. It's a heating device with net on it, put the heating pot for stirring and cooking our own tea from scratch. Meanwhile, we have the finger snacks and nuts to roast on the heating rack (as shown in the pictures) while waiting for our tea. In between, they would guide us how to prepare the tea. It was a chill and relaxing session. We enjoyed chit chatting while roasting our tea in the cafe. It felt so warmth especially when it was snowing heavily outside. The vibes were superb! I had many enquiries and the lady at the counter helped me out a lot without hesitation. She tried all her means to help us. The lady at the hot spring was very friendly and provide good services too! The staff from the hot spring, restaurant, concierge, driver and even lady boss all were very attentive, friendly and nice at any point of time during our stay. Pretty impressive indeed. Giving all credits to every single staff. Amazing team! They gave us more than we could ever imagined from services to food to hospitality. Thank you for giving us an amazing and memorable stay! Overall it was a great and enjoyable stay at this hotel. Definitely recommend everyone to visit them and feel their positive energy. Certainly can't wait for our next visit to Chang Bai Shan again!!!

No hotel rooms are facing mountain, only when u climbing up to 3rd level then you are able to see the mountain from far . Quite misleading as the description stated : mountain view . Only one hot spring is under operational condition & the size is quite small and indoor. Moreover the operating hours only from 2pm to 10pm. Not really enjoy.

Small room, need to walk around like a crab if you have opened luggages. The hotel was constructed in a rush and the effects showed. The super plus point is the attitude of the workers, particularly 小王who went all the way out to ensure we had a good stay.

Hotel service was excellent, as they went above and beyond to help us during our stay. They helped arrange transport and sight seeing activities - the couple who manage the place in particular were super friendly. Its well located near the entry of Changbaishan Scenic Park gate. They are quite close to Tiger Mountain ski resort, which is can cater for skiers from beginners to more advanced. There is a hot spring in the hotel and our package included breakfast and dinner,which was good. It has been renovated in last year or so. Can recommend.

Because we were staying for two days, we received an upgrade. The front desk agent was incredibly nice. He carefully consulted us about the time and route for our next day's hike up the mountain, and even helped us book a car. The driver also took us on a wonderful tour. The hot springs were fantastic, and the staff meticulously cleaned them and were incredibly chatty. There were numerous hot springs, both inside and outside, which completely soothed our fatigue after a day of soaking. They even went out of their way to boil water and increase the temperature. Overall, this is a hotel I'd definitely return to if I visited Changbai Mountain. Further down the mountain, Erdaobai River offers a half-day tour, and Enduli is incredibly beautiful, with fireworks waving us goodbye!

Overall, a middling review! If it weren't for the excellent service attitude of the aunt and uncle who run the hot springs and are so kind to children, I would have given it a bad review! We booked a family room, and there was a small tent in the room. As soon as the child entered the room, he ran into the tent to play, and ended up with several broken glass pieces in the tent and on the floor! It was really scary, but luckily the child didn't get hurt. I called the front desk, but they didn't seem very apologetic. I wanted to ask the housekeeping staff to come and vacuum it, but they said the previous guest had broken the glass coffee table, and the hotel didn't have a vacuum cleaner. It's obvious that they don't clean the broken glass properly, and they're even more sloppy in other areas. The sore spot of B&Bs is hygiene, and it seems that B&Bs that cost over 1,000 yuan are the same. The room is not clean at all. I definitely won't be staying here again.

Unlimited access to the semi-mountain forest hot springs for 2 adults and 1 child: The hot springs are both indoors and outdoors. Going early in the morning will reduce the crowds, and the outdoor hot springs, nestled among trees, are a pleasant experience. [Note: The following appears to be unrelated and should likely be omitted.] VIP access to the Changbai Mountain North Scenic Area (tickets must be purchased 7 days in advance). We stayed at this hotel primarily for the VIP privileges, as it's very close to the scenic area. We took the bus up the mountain at 9:00 AM, queued for tickets, and arrived at the main peak by 10:00 AM!

Unlimited access to the Mid-Mountain Forest Hot Spring for two: While the adults didn't get to try it, the kids had a blast. The hotel staff was very friendly and patient. The pre-check-in communication and room check-in were both excellent experiences. The staff at the hot springs were all very friendly and helpful. The VIP access to the Changbai Mountain North Scenic Area is a great value, with no lines. The food was excellent, and a bowl of hot beef soup was a real treat in the rain.

While the room wasn't large, it was beautifully designed. While the loft layout might be a little inconvenient for older guests, the children were delighted. The hotel's biggest advantage, of course, was the VIP access, but that's not all. In the early morning, the forest was covered in misty rain, the pines dripped with verdant green, and there were clusters of lovely mushrooms. I was even lucky enough to spot wild Ganoderma lucidum. In the evening, the outdoor baths, steaming from the freshly refreshed spring water, surrounded by lush pines, the sunset glow drifted, and birds chirped. Washing away fatigue with the Changbai Mountain springs was a true paradise on earth. Even in the evening, a clever little fox came to interact with tourists, begging for food and acting cute. It wasn't just the environment that was lovely. The front desk staff, Xiao Wang, and the driver, Xiao Du, enthusiastically helped me with travel arrangements and found lost items. Customer service representative, Mr. Xu, took me on a forest adventure. And the bathhouse attendants offered to help dry my swimsuit. I'm grateful for their dedication, which made this trip to Changbai Mountain unforgettable. I hope to see you again!

The overall hotel is very standard and clean. You can go to the main peak through the VIP channel of the hotel. The customer service will also contact you the day before check-in to explain. It is just a little far from the town, and it takes half an hour to drive. It is recommended to drive by yourself, as traveling here is very expensive.

The service was very friendly and I enjoyed the hotel's VIP access. It was very cost-effective. The hotel has its own primeval forest to explore. The room was mosquito-free and soundproofed. I was in a hurry and didn't have breakfast, so the hotel prepared an early morning. The journey from the hotel to the Tianchi Observation Deck took about 40 minutes, and there was no queueing.