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Die Lage des Hotels, mit der Aussicht und Panorama sind im Winter einfach wundervoll. Kurze Wege zu allen Aktivitäten. Im Hotel ist es gemütlich und lègere, nicht zu gross und gibt eine gewisse Persönlichkeit. Die Freundlichkeit des Servicepersonals in den Restaurants ist fantastisch. Danke dafür. Die Qualität der Speisen ebenfalls toll. Dass man an der Rezeption ungefragt mit englisch bedient wird, hat uns doch etwas erstaunt. Das Spa ist toll und vielseitig, das Schwimmbad dann doch etwas zu klein für die Anzahl Gästen in den Stosszeiten nach dem Skifahren. Aber eine absolute Empfehlung und jederzeit gerne wieder.

The facilities are very complete and the surrounding facilities are also very good.

Been to this hotel's restaurant a couple times already and really must recommend. The service staff are genuinely sweet and offer top-notch service especially to tourists. The food is consistently high quality, beautifully plated, piping-hot, fresh and enjoyable. I have just not even been slightly disappointed with this restaurant. Yesterday, my husband and I dined on Schnitzel and fries... crispy schnitzel, excellent, hot fries and some insanely mouthwatering ice-cream creations for dessert. Looking forward to trying their weekly lunch specials which are reasonably priced for Swiss standards. Their outdoor seating patio is comfortable and perfect for people-watching in this delightful city in Central Switzerland.

We had an amazing stay at Verena’s. She welcomes you with open arms in her beautiful place which is newly renovated. Modern interior with some original elements kept. The bed is a 5 star experience with extremely comfortable mattress, pillows and duvet. Incredible view of the lake. You have house slippers and bath robes in every room. Verena went above and beyond to include a customized breakfast for everyone’s wants and allergies. I felt home with Verena and can’t wait to go back. Thank you Verena.

We found this to be a nice hotel and good value for the time of year. The hotel itself is very historical, and served as a hotel for hundreds of years, establishing as a place for religious pilgrims to go. The patron saint of Switzerland is buried at the church next-door. The hotel isn't fancy, and you do self-check in. It worked pretty well, and folks at the bar/restaurant will help if you are stuck - people working at the hotel are friendly and helpful. There is a decent elevator (which is not a given in Europe) and the included breakfast is reasonable. We had a junior suite for our party of 3, and it was basic but nicely appointed. Only problem is that the pull out couch was super uncomfortable, so my daughter just slept on it as a couch. There is no air conditioning, which isn't a problem most of the time, I'm sure. We had dinner at the restaurant downstairs one night and it was fantastic! Both food and service were outstanding, and a great find in a small town like Sachseln. We liked basing in Sachseln - all of the charm of Lucerne without the crowds and high prices, and close to places like Interlaken, Lauterbrunnen, and Grindlewald. One more warning: the church next door has bells ringing a lot. Our junior suite didn't have a lake view and I am glad because lake view would have been directly by the church so the bells would have been louder!

Beautiful rooms overlooking the lake, small but pleasant SPA, fantastic restaurant with a gorgeous terrasse and a choice between excellent thai and european food, good service and last but not least, they have bycicles for their guests to enjoy free of charge which is a great bonus for us. They also run the ”Wylerbädli”, a small beach restaurant on the shores of lake Sarnen, which is a short walk from the hotel. The lady that runs the place is extremely friendly and the food she prepares is very fresh and tasty. We really enjoyed spending time ”at the beach” surrounded by such a beautiful landscape and overall lovely athmosphere! Thank you very much for everything, we will be back!

It is a pity this time that the clouds on Mount Pilatus are too thick and white, without seeing the sunrise and sunset and the long-awaited beauty, completely wasting more than 2,000 yuan. Hotel facilities are very simple, for the sake of the scenery can be tolerated, including breakfast and dinner, the price is OK.

We had booked 2 nights and arrived in the evening. The cable car and the cog railway end right in front of the reception. In the evening there was a wonderful 4-course menu that you can put together as an option. We were given excellent advice on the choice of drinks. We were seated and had another table the next night. We were lucky with the weather and were able to enjoy the sunrise from the bed. The breakfast is a buffet with everything your heart desires. We were given a valley and a mountain ride from the hotel. We came within 5 m of the ibex. The sunset is just spectacular from the highest point. The stay on the Pilatus is also an unforgettable experience thanks to the ”imperial weather” and the many photos.

No proper parking, it’s outside and not controlled, first come first served. They don’t particularly like families with children and they make you feel it. They target pensioners. No effort is made to make you feel welcomed or comfortable compared to other hotels. Staff don’t smile. If you don’t ask you are not explained anything. No indoor stairs could be found. One tiny elevator for the whole place makes it a nerve wrecking experience in the mornings. Staff and cleaners use the same elevator as guests. They count every pillow and every little thing around. Handkerchief is counted at breakfast. Swimming pool can be reached through a long walk from the corridors, lobby, restaurant and all that while you must be wearing the bathrobe. Kids don’t get one unless you ask for one which you may or may not get in few hours. The rooms are cheap, torn and shabby curtains and sofa, but they have a view to the lake. Minibars are empty and they only supply one small sparkling water. Swiss hotels have great service, this place does not have a Swiss feel.