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The stuff is very kind and breakfast is ok. The Hotel is way too pricey for the service and the quality of the structure/comfort and design it offers because the room was tiny and poorly decorated. I extended my staying for one night after the booked time and for some reason the room was not cleaned up between the reservation period and the extended day. The third bed is just a sofa, quite uncomfortable

Stayed 7 nights in Superior King Room. Location was great, just a stone’s throw from train station and bus terminal, and also a short walk to the city centre and Lutakko Harbour. Room was of good size and we had good sleep throughout our stay, though the pillows were a tad too soft to our liking. Bathroom was spacious too. Shower came with both rain shower and handheld shower, and toiletries were in refillable bulk-sized bottles mounted onto the wall. I appreciated that my requests for room on higher floor and mini bar items to be cleared away were acceded to. Love that we were able to Chromecast with TV and continued to catch up with our favourite shows on Netflix. Daily housekeeping was carried out to our satisfaction. Air conditioning with adjustable thermostat was strong and it was definitely a saving grace during summer. The front office staffs were friendly and would greet us cheerfully whenever we left the hotel or returned. This hotel does not have a guest laundry room. However, the front office staff was very helpful to arrange with their sister hotel, Scandic Jyväskylä City Hotel that has a laundry room, to allow me to do my laundry washing there. A big thank you. Enjoyed our time at the sauna and indoor pool too, though the facilities could get pretty crowded during weekends. It would be nice if the sauna room was opened much earlier instead of just 18:00 to 21:00, so that guests could enjoy sauna in the day too. Breakfast varieties were decent, nothing to shout about. However the breakfast offerings were the same everyday, and eating the very same food throughout one whole week could get pretty bored. The biggest gripe was that after each shower the bathroom floor would get pretty wet. Despite standing super close to the wall when showering, the bathroom area would still get very wet as there was no shower kerb to prevent the water from flowing out. Though the shower cubicle came with a swing door, it totally didn’t stop the water from flowing out to the bathroom area either. Overall it was a very pleasant and satisfying stay and would definitely recommend to any visitor looking for an accommodation in Jyväskylä.

Booked Omena Hotel for 5 nights as a budget stay for a business trip. It is in a convenient location very close to the centre of town and not far from the train station. The code to enter was emailed to me the day before arrival. This is the code to get through the gate, into the building and into the room. The communal spaces were clean and easy to navigate. The room itself was very basic but suited me as I was not using the room other than to sleep! The room was comfortable enough and everything worked. The blinds did a wonderful job of blocking out the 24 hour daylight! There was a microwave which was handy although I only used it once. Overall, great budget accommodation for Jyvyskyla for single travellers. With more than one person in the room it could be small, but manageable if you are just using the room as a base to explore beautiful Jyvyskyla.

I spent many days at Hotel Verso. My room was perfectly clean and breakfast was fantastic, essentially made just with local produce (but why there was no fresh fruit?). I found disappointing how dark my room was, indeed all its windows overlooked a mall gallery. In a place like Finland famous for its white summer nights, it's unacceptable to be forced to keep the lights on all day. Then, at reception everybody was very kind but completely uninformed about everything. For example I asked some basic questions about local bus timetables and I was provided with wrong info. One of the ladies at the reception told me that there were no rides after 4 pm. This sounded so odd to me that I preferred to doublecheck in a R kiosk (a sort of newsstand that sell also public transportation tickets) and there I got confirmation that there were bus rides practically every hour, every day. Then, what I found unacceptable is that the phone in my room didn't work, and so I couldn't call the reception. A lady of room service told me that the phone was blocked and to unblock it a puk code was needed (on phone display I could read a strange message such as”insert PUK code”or similar). She explained that replacing the device wasn't the solution, the problem would have lasted. In her opinion to get a working phone I needed to change room... Unbelievable. I honestly expected much more based on the reviews I had read on this hotel. There are some aspects I really liked of this place but many others that need to be improved.

The place is conveniently located next to the ski center. I give only three stars to the service mainly because the health restrictions caused the services to be lower than normal. Actually the hotel has fairly good services such as spa and bowling but the restaurant is substandard for dinner and complies the standards for breakfast. The hotel building itself is old and would benefit from renovation.

The house was found well with the description despite the remoteness. Great location on the lake. Everything is well furnished in the main house. The reference comments (e.g. for the heating, washing machine and dishwasher) would be useful in parallel in