MAD Monkey Hoi An Reviews

Response from Property: Hi there! Thank you for your review! We're glad to hear you enjoyed your stay, especially the clean facilities, refreshing pool, and included breakfast. You're absolutely right, Mad Monkey Hoi An is a party hostel, so there's always a lively vibe and music in the air! We appreciate your note about the location; while we’re a short Grab ride from the Old Town, many guests enjoy the peaceful break from the hustle and bustle. Thanks again for staying with us, and we hope to see you back for more fun soon!

Response from Property: Hi there! Thanks for sharing your feedback! We're glad you had a great time with our friendly staff and enjoyed the party vibes. It’s always a pleasure to have you! We appreciate your notes about the location and bed setup. We’ll definitely take that into account as we work to improve. Hope to see you again for another fun stay!

Response from Property: Hi Ren! It was a real pleasure to have you here at Mad Monkey. We very much hope to see you and your friends soon. Thank you for staying at a responsible social hostel.

Response from Property: Hi there! Thank you so much for taking the time to give us a wonderful review. You’re the best and we look forward to seeing you again soon. Cheers from the team at Mad Monkey.

Response from Property: Hi there! Thank you for sharing your honest feedback. We're sorry to hear that your experience didn't meet your expectations. We strive to create an inclusive and welcoming environment for all travelers, and we take concerns like this seriously. Your comments have been noted and will be shared with our team as we continue working to improve and ensure all guests feel respected and comfortable. We appreciate you taking the time to let us know.

Response from Property: Thank you from the bottom of our hearts for this awesome review! It means the world to me and the rest of the team. We hope you’ve been enjoying your travels since we saw you last. Visit us again soon!

Response from Property: Hey! Thank you so much for your fantastic review, we’re thrilled that you had a good time here. Do come back and visit us soon. Cheers for choosing a socially responsible hostel!

Response from Property: Thank you from the bottom of our hearts for this awesome review! It means the world to me and the rest of the team. We hope you’ve been enjoying your travels since we saw you last. Visit us again soon!

Response from Property: Hey! Thank you so much for your fantastic review, we’re thrilled that you had a good time here. Do come back and visit us soon. Cheers for choosing a socially responsible hostel!

Response from Property: Hi there! We greatly appreciate your fantastic review and are delighted to hear that you enjoyed your time here. We look forward to welcoming you back soon. Thank you for choosing our socially responsible hostel. Cheers!

Response from Property: Hi there, thank you for the review. We make prominent to our bookers the complete address and an accessible map in our Ctrip listing; we apologize if this does not meet your expectations. In addition, we go to great lengths in our online marketing, videos, and room descriptions to make it clear that we are a party hostel. We understand that you were not satisfied with the room that you had originally availed. In such a scenario, our team members offered you an upgrade to a private room or alternative room for an additional fee; regrettably, you declined us, and we respect your decision. Had we known about the latter issues, we would have been available to assist you at any time. As per our policy, we do not allow cutting short of stay. Last and most importantly, Mad Monkey strives to provide the best interaction possible for our guests; we do not tolerate prejudice and discrimination among all. Thank you for understanding this and safe travels.

Response from Property: Thank you from the bottom of our hearts for this awesome review! It means the world to me and the rest of the team. We hope you’ve been enjoying your travels since we saw you last. Visit us again soon!

Response from Property: Hi there! Thank you so much for the amazing review! We're thrilled to hear that you found Mad Monkey Hoi An to be a fun and social paradise. It’s exactly the experience we aim to create. From the scenic rice field views to the daily events and party atmosphere, we're glad it all hit the mark for you. Whether you're looking to chill or connect with new friends, we’re happy you found your spot with us. We’ll be sure to check it out! Hope to see you again soon for more unforgettable moments!

Response from Property: Hi there! Thank you for your lovely review! We're so happy to hear that our front desk team, especially the guy with glasses, made a great impression and was able to help you out. We're also glad you enjoyed the free breakfast surprise! Hope to have you back with us again soon!