Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store)

Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store) Reviews

Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store)

No. 139 Li'er Road, Xiaoshan District, Hangzhou, Zhejiang, ChinaSee Hotel Details
Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store)
Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store)Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store)Zsmart Smart Hotel (Hangzhou International Expo Center Qianjiang Century City Subway Station Store)
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Guest Reviews

8.2/10
705 review
Verified reviews
Location8.1
Amenities8.0
Service8.4
Cleanliness8.3
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All reviews(705)
Positive reviews(632)
Reviews with photos/video(218)
Friendly front desk staff(58)
Easy to get around(57)
Great value for money(46)
Average sound insulation(34)
Close to metro(31)
Perfect for business trips(25)
Convenient for shopping(14)
Convenient parking(13)
Negative reviews(73)
Maria Hurtado Breis
Selected Queen Room
Stayed in Aug 2025
Solo traveler
19 review
9.5/10
Amazing
Posted on Sep 28, 2025
I had a great stay at this hotel because the staff was super nice especially the girls at the reception who helped me a lot ! Thank you so much
Response from Property: 親愛的客人，看到您説 “住得很愉快”，還特意點名表揚前台姑娘們 “給了很多幫助”，整個團隊都被這份温暖的認可打動了！尤其是前台的姑娘們，知道自己的用心被您記在心裏，現在都特別開心 —— 她們一直覺得，“幫客人解決問題、讓客人住得順心” 就是最該做的事，而您的 “非常感謝”，就是對她們最好的鼓勵～
Pathumrat Chanthong
Selected Queen Room
Stayed in Mar 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 19, 2025
The hotel is clean, the service staff‘s lovely, and it’s convenient for traveling because it’s near the metro. There is a small shopping mall for living. I like it very much. If I have a chance, I will stay again.
Response from Property: Dear guests, we are so happy to receive your likes! The clean and tidy environment of the hotel, the warm and thoughtful service staff, the convenient subway transportation and the surrounding shopping malls can meet your needs one by one, which is our greatest satisfaction~ Your recognition of the details makes us feel deeply noticed, especially the sentence "I will stay again", which gives us full motivation! We will pass this warm encouragement to every partner and continue to protect this "like"~ When we meet again next time, maybe we can unlock more hidden intimate services for you! Looking forward to continuing the beautiful fate with you, I wish you surprises everywhere in your life, come often~ 😊
OzEmPics
Selected Queen Room
Stayed in Nov 2024
Solo traveler
81 review
8.0/10
Very Good
Posted on Jan 3, 2025
One of the best priced hotels I’ve ever scored on New Years Eve - under 170RMB p/n!! That said you do get what you pay for and this is pretty basic as rooms get. There is a Q/S bed on a hard box mattress and a small writing desk with phone, TV and two hangers for coats and bulky clothing items. Walls are paper thin you can hear the screaming goats in the next room (she’s clearly faking it) The bathroom is small but adequate. The seals on the shower need to be checked as it did leak onto the bathroom floor soaking the floor towel. There’s a vending machine in the lobby, or the convenience store 50m up the street. For the price it was certainly cheaper than the cab fare home; but honestly the place needs more work to be more hospitable.
Response from Property: Thank you very much for yourreview.Welcometo your next stay!
Anonymous User
Business Standard Room
Stayed in Sep 2024
Business traveler
2 review
8.0/10
Very Good
Posted on Nov 22, 2024
The place is very strategic, convenient to reach expo and also clean.
Response from Property: Thank you very much for yourreview.Welcometo your next stay!
Guest User
Special Queen Room
Stayed in Aug 2025
Business traveler
2 review
8.0/10
Very Good
Posted on Sep 25, 2025
Front Desk and Housekeeping are nice
Response from Property: 親愛的客人，看到您專門誇“前台和客房服務都很好”，整個服務團隊都像收到了一份超暖心的肯定！不管是前台的接待、客房的響應，我們一直都在琢磨 “怎麼讓客人更舒服”，現在這份用心能被您實實在在感受到，比任何獎勵都讓大家有幹勁～
BartZelf
Selected Queen Room
Stayed in Nov 2024
Solo traveler
38 review
10/10
Outstanding
Posted on Jan 30, 2025
Nice hotel, had a good stay, simple and affordable, good for cheap travel.
Response from Property: Thank you very much for yourreview.Welcometo your next stay!
Guest User
Business Standard Room
Stayed in Mar 2024
Business traveler
20 review
10/10
Outstanding
Posted on Apr 21, 2024
This hotel is very good, ideal location for visitor to Hangzhou Internation Exhibition Center.
Response from Property: It's like a drizzle moistening my heart, and the feeling is so sweet. Seeing the guest's recognition, Xiaozhi is very happy. The revolution has not yet succeeded, and Xiaozhi needs to continue working hard!!! You are welcome to visit next time.
Daniel J. A.
Selected Queen Room
Stayed in Mar 2023
Business traveler
8 review
10/10
Outstanding
Posted on Apr 28, 2023
Staff always help me with all the things that i need, the room was clean and comfortable. The hotel is really near to the subway station and the expo center. 09
Response from Property: Thank you for staying at Zhishang Hotel, providing customers with high-quality service and ensuring hygiene quality has always been Xiaozhi's unremitting pursuit! I hope you like it. Come if you need it. Wishing you a happy Labor Day!
Hide Me everywhere
Smart Queen Room
Stayed in Jun 2023
Other
35 review
10/10
Outstanding
Posted on Jul 17, 2023
Nice lil place hoping you come again
Response from Property: Thank you for choosing to stay at Zsmart Hotel and experiencing the evaluation. Welcome to visit again!
Ziezie
Special Queen Room
Stayed in Aug 2023
Solo traveler
5 review
10/10
Outstanding
Posted on Oct 3, 2023
I am an Asian Games spectator, the location is near my friend who is competing, the staff is very helpful
Response from Property: Thank you for your stay experience. Providing assistance is what hotel staff should do! Wishing you good health and happiness every day!
Guest User
Special Queen Room
Stayed in Jul 2023
Traveling with friends
3 review
10/10
Outstanding
Posted on Aug 23, 2023
I had a nice experience and the hotel staffs were so welcoming and the hotel is in a very good location
Response from Property: Thank you for your positive feedback. The hotel has convenient transportation from the train station and airport. There are subway lines 2, 6, and 7 nearby. If you are unsure, please consult the front desk. Thank you!
Guest User
Family Room
Stayed in May 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 21, 2024
Very nicely service, clean room
Response from Property: In a mundane life, daily life is filled with firewood, rice, oil, salt, and tea. It is a crowded crowd commuting to and from work every day, and it is an adult stress that cannot breathe. In addition to the thorns that pierce the skin, there are also poems and distant places that haunt your soul. Anyway, if you're tired or bored, you can pass by the Zhishang Hotel, listen to music, and drink tea. In the wind and rain, we will always wait for you.
ivonne8a93
Special Queen Room
Stayed in Jun 2023
Traveling with friends
64 review
8.5/10
Very Good
Posted on Jul 27, 2023
My room was “upgraded” on arrival but to my surprise it was to a room with no window even when the hotel had not many guests staying.
Response from Property: Dear guest, the room you booked was originally a discounted large bed room with no windows in the hotel. Upon check-in, we upgraded you to a larger room. If you have a room with an external window next time, please call the hotel in advance to inquire. We apologize for any misunderstanding caused here! Wishing you a pleasant journey!
Anonymous User
Smart Queen Room
Stayed in Mar 2024
Business traveler
42 review
10/10
Outstanding
Posted on May 12, 2024
Clean. Friendly stuff
Response from Property: 您的讚美比蜜蜂還甜呢，你住的開心就是我們最大的收穫，住的好的話不妨推薦給您身邊的朋友吧。歡迎您的下次光臨，祝您天天開心！！！
Guest User
Family Room
Stayed in Mar 2024
Family
2 review
10/10
Outstanding
Posted on May 1, 2024
Highly recommend.
Response from Property: 花有多香，衹有聞了才知道；山有多高，衹有登過才知曉；河有多深，衹有下過才明瞭；智尚酒店有多好，住過的我們都知道。感謝印度朋友的入住！