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I booked this hotel for a night during the Oktoberfest season last Fall 2022. I booked 5 rooms here as I was with my colleagues for a Business trip. I booked the rooms by emailing the hotel directly. The communication was smooth, and the reservation process was fast. The hotel is located a stone's throw away from the Munich Airport but unfortunately, they do not offer a free shuttle service. They do offer free parking though which we took advantage of. The hotel is in a calm and quiet industrial area near the airport. The check-in was quick and the front desk agent gave us suggestions in terms of dining options in the area, which was not much to be honest. The lobby was nicely decorated and so are the rooms. The room I had was spacious, modern, very clean and functional. I especially liked the huge windows overlooking some quaint German houses surrounding the hotel. The bed was well made and was super comfortable. The bathroom was huge and had a spacious Italian shower which I loved! I had a great sleep thanks to their comfy bed and pillows as well as the calm/zen ambiance of the room. In the morning we took advantage of the breakfast that was included in the room. They had a buffet style breakfast which was good but unfortunately it wasn't refilled fast enough. There was always a queue whenever they refilled the bacon! Their tea option was excellent though. Checkout was as quick as checking in and had no issues with the bill. Overall, I highly recommend this hotel. Too bad we didn't have enough time to enjoy the other facilities and amenities of the hotel like their spa. Will definitely stay here again though the next time we visit Munich.

No pick-up bus, no elevator

Quite good! The hotel, however, does not have a direct telephone number neither a direct email address, hence, when I wrote an email to the ”main” address the answer came back almost a week later, a second one written on April 30 still has not been answered. So why not have the possibility to write or call the prizeotel of your destination/stay? Something to think about I would say. Unfortunately, when asked about bus timetable in front of the hotel the receptionist could not provide any information - had to go to the stop to see the timetable. Nevertheless, I recommend the hotel to travellers: courtesy, friendliness and fantastic breakfast choices.

Likes: Hotel was clean and quite (Good windows insulated the jet sounds quite well). Cool vibe in lobby and bar. Breakfast was good. Dislikes: 25 Euro for early check in - Why? Room was ready-to-go - High vacancy at this place... Profiteering I think. Advertised an airport shuttle online - Turns out it is only one way (hotel to airport) so add 25 Euro for taxi from MUC to hotel, plus 15 Euro to return to MUC via the shuttle - So 40 to 50 Euro extra for the Munich ”Airport Hotel” - Probably worth the few extra Euro to stay at the actual airport hotel on premise (The Hilton). Also - Hotel is sprawling, so consider this if you have any sort of mobility issue. I got little sympathy for my bad knee. It was explained that because there was a party with loud music until midnight, I had to decide between a slumber disturbed, or a hike from the lobby. May have been forgivable if they offered assistance to get to my room... Nope... In a business park with no sign outside (challenging for my cab driver to find) One darkening drape to narrow (by 30 cm) for window so a very bright morning.

Like most guests here, we were only planned on the journey here and we had no great expectations. We were positively surprised: rarely experienced such pre-coming, friendly hotel staff as here. My compliment, hat off! For us two, even - although very late - the bar was again activated so that we can get a beer. We are happy to come back and recommend the hotel further.

Pros: Welcoming staff at reception. 4 lifts which were available within seconds of pressing the button. Clean and modern rooms with enough space. We could make waffles in breakfast which was very good. Cons: Breakfast service with refilling was a bit slow. Missed some basic things in breakfast like fried eggs. Also since the parking is far away from city, free parking should have been offered.

In the morning, the plane was booked very late. It was very early to leave, the environment was ok, that is, the bus to the airport is not free for 10 euros.

Easy check in. Very convenient location to the MUC airport. Family room is small for four with not much storage but clean and sufficient for one night. Airconditioning & wifi worked great. You cannot drive and drop of luggage right by the reception. It's a little bit of a walk around the house. approximately 30 meters, not great if it's raining. Expensive breakfast for the choices given. €10 for a continental breakfast with jams, cold cuts and boiled eggs plus some cereals, coffee, tea and juice.

Hotel is fine, the staff is nice. Novotel airport is easy to reach by the public bus shuttle. No issue to catch a flight even very early in the morning. Rooms are very well equipped and comfortable. The squarish ”sleeping factory” design of the hotel features long corridors flanked with rabbit holes doors... Depending on where your room is located by reaching the lift, your daily jogging is done.

The Hotel has great staff and fabulous location to the airport! The staff are without exception professional and friendly! Very impressed! The spa pool area with a bar and food service onsite is world class. In fact that facility is worth the visit and I certainly will be back! The restaurant also fabulous and a Michelins star restaurant is part of this great hotel! The one thing I do not understand, why not give one free bottle of water to the vary world traveller paying top dollars to stay. There is zero water unless you pay 6euro for a bottle! Penny pinching, for a 180 euro plus room hotel of this class. Ernst from New Zealand