Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.8
Service9.1
Cleanliness8.9
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All reviews(291)
Positive reviews(275)
Reviews with photos/video(72)
Great service(52)
Great location(50)
Delicious breakfast(32)
Awesome amenities(23)
Perfect for business trips(15)
Convenient location(15)
Easy to get around(12)
Delicious buffet(10)
Negative reviews(16)
_WeChat297149****
Standard Triple Room (Without Window)
Stayed in Sep 2025
Family
3 review
10/10
Outstanding
Posted on Oct 7, 2025
The service attitude was excellent, the room was clean and tidy, and the buffet at the spa tasted really good.
Original TextTranslated by Google
Response from Property: 感謝親的點評和關注 您的滿意就是我們最大的鼓勵 期待您的再次光臨,祝您生活愉快!
Edy 99
Standard Twin Room
Stayed in Jul 2025
Business traveler
2 review
10/10
Outstanding
Posted on Sep 4, 2025
I recomanded this hotel definitely because is very clean , staff is friendly respectful and I enjoy every breakfast international, they will help you with everything you need ! From my side I give them 11 stars but I have option only 10 . To
Response from Property: Thank you for your comments and attention. Your satisfaction is our greatest encouragement. We look forward to seeing you again and wish you a happy life!
Anonymous User
Standard Twin Room
Stayed in Sep 2025
Booked for others
11 review
2.0/10
Posted on Nov 1, 2025
Bad review! A real experience, hoping to warn others:
As a returning guest to this hotel, I originally booked a two-night stay. Due to unforeseen circumstances, I needed to check out a day early. Not only did I submit a modification request on the Trip.com platform in advance, but I also specifically called the front desk to confirm. I received verbal approval, and they even processed the request on the platform.
However, to my surprise, the hotel still charged me for both nights that evening without informing me (they charged the second night as 'miscellaneous fees').
Upon discovering the issue, I immediately called. The front desk initially claimed they couldn't issue a refund. After I strongly questioned this, they changed their story and said a manager would contact me to resolve it. Yet, since that promise, I have not received any further communication from the hotel, and the issue remains unresolved.
Promising a refund then charging me, and promising to contact me then disappearing – a business like this is simply untrustworthy.
Original TextTranslated by Google
Response from Property: 感謝親的點評和關注 您的滿意就是我們最大的鼓勵 期待您的再次光臨,祝您生活愉快!
Guest User
Standard Triple Room (Without Window)
Stayed in Oct 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Nov 10, 2025
Its friendly hotel.all stuff have good behavier. We r come from Bangladeshi. ❤️❤️❤️❤️❤️
Response from Property: 感謝親的點評和關注 您的滿意就是我們最大的鼓勵 期待您的再次光臨,祝您生活愉快!
小尼A
Standard Queen Room
Stayed in Oct 2025
Booked for others
71 review
8.0/10
Very Good
Posted on Nov 24, 2025
It’s located in Baiyun district
It’s nearby Korean food street yuan Jing road
Ali Motalebi
Standard Queen Room
Stayed in Jul 2025
Business traveler
3 review
9.5/10
Amazing
Posted on Nov 24, 2025
Every things good reception was good and helpful but this hotel is good just if you also use sauna too too can use everything in the hotel
Guest User
Standard Queen Room
Stayed in Oct 2025
Business traveler
48 review
8.0/10
Very Good
Posted on Nov 5, 2025
good for local chinese, but honestly for foreigners, i dint think its suitable.
Response from Property: 感謝親的點評和關注 您的滿意就是我們最大的鼓勵 期待您的再次光臨,祝您生活愉快!
sourcingo
Standard Twin Room
Stayed in May 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jul 3, 2025
Excellent 👌
Response from Property: Thank you for your comments and attention. Your satisfaction is our greatest encouragement. We look forward to seeing you again and wish you a happy life!
Guest User
Standard Queen Room
Stayed in Jun 2025
Business traveler
2 review
6.0/10
Posted on Jul 29, 2025
I made a mistake when booking this hotel, as I was under the impression it included a sauna. However, it turned out to be just a basic room, with absolutely no sauna facilities. This was incredibly disappointing and quite frustrating. Please, clearly state on your booking page whether sauna services are included, as otherwise, guests will genuinely feel misled.
Original TextTranslated by Google
Response from Property: We are very sorry to affect your consumption experience. The hotel will follow up and handle it in time. If it is convenient, please contact the hotel administrator for communication and handling. Thank you for your visit.
1865793****
Standard Queen Room
Stayed in Jun 2025
Couple
18 review
10/10
Outstanding
Posted on Jul 17, 2025
Unbeatable value for money! The hotel is fully equipped with everything you need, the Wi-Fi signal was excellent, and the staff provided incredibly friendly service. It was a comfortable and affordable stay!
Original TextTranslated by Google
Response from Property: Thank you for your comments and attention. Your satisfaction is our greatest encouragement. We look forward to seeing you again and wish you a happy life!
Rabab Belkourchia
Standard Queen Room
Stayed in Apr 2025
Other
11 review
2.0/10
Posted on Jul 11, 2025
The communication between stuff is the worst even if they all have the talkie walkies, nobody speaks English they all just use that translating device, they lie to you at first but then whatever you touch will be paid, the prices are very high and crazy, the location is very bad, not like the other Osotto
Response from Property: We are very sorry to affect your consumption experience. The hotel will follow up and handle it in time. If it is convenient, please contact the hotel administrator for communication and handling. Thank you for your visit.
chobo00
Standard Queen Room
Stayed in Oct 2025
Business traveler
1 review
10/10
Outstanding
Posted on Nov 8, 2025
I loved it because it was convenient and friendly.
Response from Property: 感謝親的點評和關注 您的滿意就是我們最大的鼓勵 期待您的再次光臨,祝您生活愉快!
Guest User
Standard Queen Room
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 25, 2025
네
Good, convenient transportation,very close to the airport
Response from Property: 感謝親的點評和關注 您的滿意就是我們最大的鼓勵 期待您的再次光臨,祝您生活愉快!
Guest User
Standard Triple Room (Without Window)
Stayed in Mar 2025
Business traveler
6 review
10/10
Outstanding
Posted on Apr 3, 2025
Service good
Response from Property: Thank you for your comments and attention. Your satisfaction is our greatest encouragement. We look forward to your visit again and wish you a happy life!