No. 26 Xiancun Road, Zhujiang New City, Tianhe District, Guangzhou, Guangdong, 510623, ChinaSee Hotel Details
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1 night
Guest Reviews
9.3/10
Very Good
6266 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(6266)
Positive reviews(6074)
Reviews with photos/video(1323)
Well designed(398)
Delicious breakfast(270)
Friendly front desk staff(222)
Perfect for business trips(185)
Well decorated(182)
Great swimming pool(73)
Located downtown(59)
Negative reviews(192)
Guest User
Queen Room
Stayed in Jun 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Jul 29, 2025
I absolutely loved my stay at the W Guangzhou! From the moment I arrived, the staff were warm, friendly, and welcoming. I was assisted by Jerex at the front desk, who made the check-in process smooth and helped me settle into a beautiful room with a stunning city view.
Clark at the concierge desk was incredibly helpful in making dinner reservations at a nearby restaurant and organizing excursions—his assistance truly elevated my experience.
The hospitality throughout my stay was exceptional. The location is perfect, with a variety of restaurants nearby and close proximity to Park Central. One of the highlights was the live music at Woobar—such a fun atmosphere! The singers were talented, engaging, and made the evening truly memorable.
I also enjoyed spending time at the gym and sauna, both of which were well-maintained and relaxing.
Overall, it was an amazing stay, and I can’t wait to return!
Jamal Leron
Majestic Double Bed Room
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 9, 2025
I enjoyed a fantastic stay at the W. Beautiful room and excellent service! I especially want to the the guest relations officer Clark Huang, who went above and beyond to assist me with restaurant reservations and advice on tourist sites, and he even arranged cake and wine for my birthday from the hotel. Much appreciated, Clark!
My only complaint is about the dinner I had one night at The Kitchen Table, which is generally highly rated. They serve a great breakfast buffet each morning, which I enjoyed, but dinner was a major disappointment. I ordered mushroom soup, pizza and chocolate ice cream from their a la carte menu. The soup was pretty good, but the pizza was soggy and unwieldy, and the 50 yuan ice cream turned out to be one of those tiny paper cup ones that you can buy for around 7 yuan at any convenience store. It was an expensive meal, so I was quite unhappy.
But everything else about the W Guangzhou was great, and I would love to stay there again. And though I likely won’t try to dine at The Kitchen Table for dinner again, I would look forward to the breakfast buffet. Highly recommended!
6/17
Response from Property: Dear distinguished guest: Hello! Thank you for choosing W Guangzhou and sharing such a vivid and detailed stay experience! We are very honored to add beautiful memories to your trip to Guangzhou. The team is proud to know that Clark has customized restaurant reservations, attraction recommendations and birthday surprises (cake + wine) for you with his enthusiasm and professionalism! Clark has always been a practitioner of W Hotel's "Whatever/Whenever" service concept. We will convey your praise to him and share it with all the talents in the hotel. This will be the best motivation to encourage us. We have paid attention to the problem you mentioned that the pizza for the buffet dinner tastes poor and the quality of the ice cream does not match the price. The kitchen team will adjust the fermentation time and baking temperature of the pizza dough to ensure a balance between crispness and moistness. The ice cream currently supplied is the Italian brand ICE TALK, and we will see if it needs to be replaced according to the actual situation. Your suggestions are the driving force for our progress! Thank you again for your feedback. Looking forward to meeting you again at W Guangzhou, and may every encounter exceed expectations! W Guangzhou
ngonesun
Wonderful Twin Room
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Jul 21, 2025
The hotel is extremely trendy.
A free drink is treated in the WooBar, and the live music is unforgettable.
Free delicious ice-cream is also treated for the children.
The bed and room are extremely comfortable.
Cora and Yancy (staff at W hotel) is extremely helpful who provides so much valuable information to facilitate our stay.
Macriot76
Wonderful Twin Room
Stayed in Jun 2025
Family
18 review
9.0/10
Great
Posted on Jul 16, 2025
Perfectly located in a vibrant area with countless food choices and shopping options just a short walk away, making it ideal for anyone wanting to explore the local scene. The accommodation itself was well-maintained, and very comfortable—providing a relaxing space to unwind after a day out. Whether you're here for leisure or just passing through, the location and comfort make it a great choice.
SilverSun
Queen Room
Stayed in May 2025
Business traveler
37 review
10/10
Outstanding
Posted on Jun 27, 2025
It's a great experience to stay in W hotel. Not only about the pleasant rooms, restaurants n hotel ambience, what is most important I feel is the team working in this hotel, showing great professionalism and gracefulness from door entrance team making everyone alight well from car on rainy days to breakfast team and room stay.
I must say there is no hotel without problems or special situations arise. What is important and most appreciative is how the team handles it when unexpected situation arises , to make guests feel at ease and make arrangement to ensure comfort even when not requested.
Special thanks to hotel reception team manager Ms Shi and night shift manager, helping to arrange an alternative room for me to get better rest , hours before I check out and continue to follow up even when I'm back. Appreciate your attentiveness and effort to make our stay pleasant.
Thank you and it's give us great confidence to come back stay in W hotel in next trip
Scott
Queen Room
Stayed in May 2025
Couple
9 review
9.0/10
Great
Posted on Jun 15, 2025
We always enjoy W hotel and this branch in Guangzhou is great! The WOOBAR is very nice and reasonably priced with friendly staff.
The swimming pool is good but there are no changing rooms so get dressed in your room first.
Would go back!
Response from Property: 尊敬的賓客,感謝您下榻廣州W酒店並與我們分享您的體驗。十分榮幸您一直傾心於W品牌。作為中國大陸第一家W酒店,廣州W酒店將廣州歷史悠久的傳統與W品牌充滿活力的前瞻性進行融合,成為了一道別致亮眼的風景線。WOO BAR位於一樓,在每週二到週日晚上會有菲律賓樂團的現場演奏,是您小酌放鬆的絕佳選擇。酒店泳池位於29樓,泳池更衣室位於28樓,更衣室內部配有豪華泡泡池和蒸汽房以供您放鬆。如若對更衣室有需求,可直接前往28樓使用。再次感謝您的反饋,期待與您再次相見於廣州W酒店。廣州W酒店
ooliver
Wonderful Twin Room
Stayed in Jun 2025
Couple
27 review
10/10
Outstanding
Posted on Jul 28, 2025
Nice hotel witj very good staff and helpful satff, good location
Guest User
Wonderful Twin Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 21, 2025
Good trip and sleeptight in the hotel
Olina good person
CE 99
Queen Room
Stayed in Mar 2025
Business traveler
26 review
10/10
Outstanding
Posted on Apr 18, 2025
This is my second stay at the W Guangzhou. I think their hotel is extremely comfortable and convenient. As always I’ll stay again
I particularly love their bath area
Response from Property: 尊敬的賓客,感謝您再次下榻廣州W酒店並與我們分享您的體驗。廣州W酒店一直秉持“隨時 / 隨需”的服務承諾,致力於為賓客提供自由無束的奢華體驗。酒店地處廣州中央商務區珠江新城核心地段,靠近廣州塔、省博物館和眾多城市地標。房間浴室分為淋浴和浴缸兩部分,為每一位旅途中的旅客帶來極致的放鬆。再次感謝您的信任和支持,期待與您再次相見於廣州W酒店。廣州W酒店
Guest User
Wonderful Twin Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 20, 2025
Clean and convenient place , staff is nice and friendly
Response from Property: 尊敬的賓客,感謝您下榻廣州W酒店。作為中國內地首家W酒店,廣州W將廣州悠久的傳統與W品牌充滿活力的前瞻性進行融合,成為了一道別致亮眼的風景線,併為國際旅行者和充滿時尚嗅覺細胞的本地人展示最新,最熱動態。酒店英才保持激情洋溢,輕鬆有趣的品牌個性,為賓客提供自由無束的W體驗。再次感謝您對廣州W酒店的認可,從您的點評中我們得知還未達到或超越您的期望,也衷心的希望您可以告知我們更多的細節,以幫助我們提升服務質量。期待與您再次相見。廣州W酒店
Anonymous User
Wonderful Twin Room
Stayed in Mar 2025
Family
14 review
10/10
Outstanding
Posted on Apr 5, 2025
The staff is helpful and nice. The rooms are well equipped and clean. The breakfast is excellent and the we are impressed with the fresh salad bar and freshly squeezed fruit juice. The variety is also great. Value for money and highly recommended.
Response from Property: Dear guest:
Thank you for choosing to stay at W Hotel Guangzhou. We are honored to receive your comments. Your satisfaction is the greatest affirmation of the hotel's talents. W Hotel Guangzhou has always adhered to the service commitment of "anytime/on demand" and is committed to providing a free and unrestrained luxury experience. Hotel talents adhere to the concept of making guests feel at home and strive to provide guests with a relaxing and interesting W experience. The hotel's breakfast combines local Guangdong cuisine and Western cuisine to bring you a dining experience of different tastes. Thank you again for your recognition of the hotel and look forward to seeing you again.
W Hotel Guangzhou
Amanda from Malaysia
Queen Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Apr 9, 2025
Nestled in the vibrant Pearl River New Town District, W Guangzhou is a masterpiece of modern luxury that seamlessly blends cutting-edge design with Guangzhou’s rich cultural heritage. From the moment you step into its iconic, architecturally stunning lobby, you’re immersed in a world where sophistication meets vibrant energy—a hallmark of the W Hotels brand .
Few things I love about W Hotel Guangzhou:
- 10 minutes drive away from Canton Tower and close proximity to luxury shopping malls
- Bath tub was the highlight! Room was equipped with modern essentials like coffee machines, tea pot, wifi was stable, beds were comfortable and rooms were clean
- Woobar located at the G Floor Lounge was cosy and the same building hosts many restaurants, had the chance to try out Galaxy concept restaurant
- Gym equipments were comprehensive and gym room was spacious
- Service was excellent, check-in/ out was hassle free, and there was always min two door attendants who offered help with our luggages and taxis
Response from Property: Dear guests,
Thank you for staying at W Guangzhou and sharing your experience with us. As the first W hotel in mainland China, W Guangzhou combines Guangzhou's long-standing traditions with the W brand's vibrant and forward-looking spirit, becoming a unique and eye-catching landscape, and showing the latest and hottest trends to international travelers and locals with a sense of fashion. Hotel talents maintain a passionate, relaxed and interesting brand personality to provide guests with a free and unrestrained W experience. The hotel is located in the Tianhe CBD Zhujiang New Town section, close to many iconic buildings such as Guangzhou Tower and Guangzhou Opera House. WOOBAR, located on the first floor of the hotel, is a trendy BAR and a great choice for relaxation. Thank you again for your recognition and look forward to meeting you again at W Guangzhou.
W Guangzhou
Guest User
Queen Room
Stayed in Feb 2025
Business traveler
4 review
10/10
Outstanding
Posted on May 21, 2025
The hotel location is excellent. it is in the middle of almost everything. The room is in perfect condition.
Response from Property: 尊敬的賓客:感謝您選擇W酒店作為廣州之行的首選,廣州W酒店位於珠江新城,靠近廣州塔、省博物館和眾多城市地標。距離花城廣場和獵德商圈僅一步之遙。作為中國大陸第一家W酒店,酒店將廣州歷史悠久的傳統與W品牌充滿活力的前瞻性進行融合,成為了一道別致亮眼的風景線。廣州W酒店一直秉持“隨時 / 隨需”的服務承諾,致力於為賓客提供自由無束的奢華體驗。再次感謝您對酒店的認可,期待與您再次相見。廣州W酒店
RyanYi
Queen Room
Stayed in Jan 2025
Traveling with friends
6 review
9.5/10
Amazing
Posted on Feb 16, 2025
We arrived at the hotel around 15:00hrs , which is the usual time for check in, W hotel have 3 front desk and all are occupied. So we need to wait for 10 minutes.
The receptionist is articulate and very helpful, she even upgrade my room which surprised me a lot! It was my first time to stay at W Hotel.
The concierge helped me book a taxi the next day since I'm rushing to go to South Railway station.
Location is very convenient to all area.
Will definitely come back again!
Thandeka
Superior Double Bed Room
Stayed in Jan 2025
Traveling with friends
5 review
8.5/10
Very Good
Posted on Feb 9, 2025
Th place is easily accessible but the service was trash. The lady at the front desk had a nasty attitude and not willing to help in any way. Breakfast was nice and had enough options whereas dinner had limited options, very pricey, the chef didn’t pay attention to details on our order. I don’t eat pork and I ordered chicken they still gave me a meal with no chicken and tons of pork bits. The restaurant closes way early. I enjoyed having access to the amenities
Response from Property: 尊敬的賓客,衷心感謝您選擇廣州W酒店,並抽出寶貴的時間與我們分享您的入住體驗。廣州W酒店確實坐落於珠江新城的核心地帶,周邊不僅交通便利,更毗鄰花城廣場和興盛路風情街,是旅行住宿的理想選擇。得知您在迎賓服務和餐飲服務方面未能得到滿意的體驗,我們深感遺憾。迎賓部英才的態度冷漠以及餐廳人員對餐食細節的忽視,確實是我們未能達到您期望的地方。對此,我們已經進行了全面的梳理,並對相關員工進行了嚴格的培訓,以確保類似問題不再發生。我們深知,優質的服務態度和服務細節是每一位賓客滿意體驗的基礎。因此,我們將持續努力,不斷提升我們的服務水平,力求為您提供更加完美的W體驗。再次感謝您的寶貴意見,我們真誠地期待與您再次相見在廣州W酒店,為您呈現一個更加出色的住宿體驗。祝您一切順利!廣州W酒店