DoubleTree by Hilton Shiyan Reviews

I really like this hotel, one of the best if not the best in Shiyan, the staff is really kind and helpful all rhe time, the gym and pool are really good, the food is delicious, have all kind of food in the breakfast and in buffet.

Good hotel , staff is friendly. Very comfortable stay

Great hotel, friendly staff and had no issues at all, gave free cookies too!

Great place to stay in Shiyan...wonderful breakfast and fitness facilities!

Very good hotel. I will come again. It’s really good team and good service.

Pretty good 👍

Dennis

Great

The room is simply and tastefully decorated, with basic facilities, clean and sanitary. In particular, the front desk clerk Cici was warm and thoughtful, and solved some minor problems considerately and effectively.

The service attitude of the staff Xiao Lu is super good! The takeaway Sanhetang I ordered in the evening spilled and I called the front desk. After Xiao Lu received the call, he rushed to the room in time to assist in the cleanup and took the initiative to ask if I needed to change rooms. This reflects the professional service of Hilton as a top star hotel chain brand. Therefore, the five-star praise for Xiao Lu and the hotel is indeed well-deserved!

The room price does not match the room facilities, which are relatively old, and the items used are all cheap domestic products. I am not admiring foreign things, but I just think that the facilities should be worthy of the price and name! The soft service is not bad, such as the attitude of the staff!

This time, I stayed at Hilton Garden Inn Shiyan. The experience was perfect and must be praised! In terms of environment, the lobby is elegant and grand, the room is warmly decorated, the bed is soft and comfortable, and the fatigue of the day is instantly dissipated. The bathroom is clean and odorless, and toiletries are available. The service is even better. The front desk check-in is efficient and enthusiastic, especially the duty manager Robert who answers all questions and serves patiently. The room service is available on call, which makes people feel at ease. The breakfast is rich in variety, from traditional Chinese to Western meals, satisfying the taste buds. The supporting facilities are also not inferior, the gym equipment is sufficient, and the swimming pool water is clear. Here, travel, leisure, and business needs are all met. I sincerely recommend it to everyone and will come again next time!

The room is located on a high floor and overlooks the green playground, which is a very good experience. At the same time, the hotel service is thoughtful, cleaning is on time, and cleaning is thorough. The room has good sound insulation. In addition, it is worth mentioning that the hotel's gym and front desk lobby have a good environment and service attitude. Worth recommending

The environment is very good, the facilities are complete, the transportation is convenient, the room has good lighting, the hygiene is done carefully, the breakfast is rich, and the candy service at the front desk is professional