DoubleTree by Hilton Shiyan

DoubleTree by Hilton Shiyan Reviews

DoubleTree by Hilton Shiyan

No. 57 Beijing North Road, Zhangwan District, Shiyan, Hubei, ChinaSee Hotel Details
DoubleTree by Hilton Shiyan
DoubleTree by Hilton ShiyanDoubleTree by Hilton ShiyanDoubleTree by Hilton Shiyan
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1 night

Guest Reviews

9.5/10
Outstanding
1820 review
Verified reviews
Location9.6
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(1820)
Positive reviews(1783)
Reviews with photos/video(235)
Classy environment(258)
Friendly front desk staff(251)
Delicious breakfast(187)
Many amenities(96)
Perfect for business trips(85)
Stayed multiple times(35)
Great swimming pool(20)
Delicious buffet(16)
Negative reviews(37)
CARLOS ANDRES TOBON
King Guest Room
Stayed in Nov 2024
Business traveler
77 review
10/10
Outstanding
Posted on Dec 16, 2024
I really like this hotel, one of the best if not the best in Shiyan, the staff is really kind and helpful all rhe time, the gym and pool are really good, the food is delicious, have all kind of food in the breakfast and in buffet.
Response from Property: Dear guest, thank you for choosing to stay at DoubleTree by Hilton Shiyan and recognizing the hotel's accommodation, environment, and services. We are glad that the hotel's environment, facilities, and services have created a satisfactory stay experience for you. Your appreciation and affirmation are the driving force for us to continuously improve our products and services. We look forward to your and your family and friends' next visit Wishing you a smooth journey and a happy life!
Guest User
Twin Guest Room
Stayed in Jul 2024
Business traveler
7 review
10/10
Outstanding
Posted on Sep 28, 2024
Good hotel , staff is friendly. Very comfortable stay
Response from Property: Dear guest, thank you for choosing to stay at the Hilton Yilin Hotel in Shiyan and recognizing the hotel's accommodation, environment, and services. We are glad that the hotel's environment, facilities, and services have created a satisfactory stay experience for you. Your appreciation and affirmation are the driving force for us to continuously improve our products and services. We look forward to your and your family and friends' next visit Wishing you a smooth journey and a happy life!
Guest User
King Superior Room
Stayed in Jan 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Feb 26, 2024
Great hotel, friendly staff and had no issues at all, gave free cookies too!
Response from Property: Thank you for taking a moment to share your experience.we appreciated your great comments.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter.If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
David
King Guest Room
Stayed in Dec 2023
Business traveler
3 review
10/10
Outstanding
Posted on Jan 27, 2024
Great place to stay in Shiyan...wonderful breakfast and fitness facilities!
Response from Property: 尊敬的賓客您好,感謝您選擇入住十堰希爾頓逸林酒店並且對酒店住宿、環境、服務給予認可。很高興酒店的環境各項設施和服務為您創造了一次滿意的入住體驗,您的讚賞和肯定是我們不斷提升產品服務的動力,期待您及家人朋友的下次光臨.祝您旅途順利,生活愉快!
Cirt
King Guest Room
Stayed in Feb 2023
Business traveler
43 review
10/10
Outstanding
Posted on May 28, 2023
Very good hotel. I will come again. It’s really good team and good service.
Response from Property: Thank you for taking a moment to share your experience.we appreciated your great comments.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter.If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
GraysonTT
King Guest Room
Stayed in Sep 2023
Solo traveler
4 review
10/10
Outstanding
Posted on Oct 11, 2023
Pretty good 👍
Response from Property: Thank you for taking a moment to share your experience.we appreciated your great comments.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter.If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Guest User
King Guest Room
Stayed in Nov 2023
Business traveler
2 review
10/10
Outstanding
Posted on Dec 9, 2023
Dennis
Response from Property: 感謝您選擇十堰希爾頓逸林酒店,您的滿意對我們十分重要!很抱歉此次入住未能達到您的預期,期望您再次選擇入住我酒店,服務無止境,希望您能再次光臨時,看到我們的不斷進步並不斷給予建議和指正,讓我們的每一次接待都是一次收穫,讓我們的每一次接待都能贏得您的完全認可,期待您的再次光臨。
Guest User
King Guest Room
Stayed in Nov 2023
Business traveler
5 review
9.0/10
Great
Posted on Jan 1, 2024
Great
Response from Property: 感謝您選擇十堰希爾頓逸林酒店,您的滿意對我們十分重要!很抱歉此次入住未能達到您的預期,期望您再次選擇入住我酒店,服務無止境,希望您能再次光臨時,看到我們的不斷進步並不斷給予建議和指正,讓我們的每一次接待都是一次收穫,讓我們的每一次接待都能贏得您的完全認可,期待您的再次光臨。
Guest User
King Guest Room
Stayed in Apr 2025
Business traveler
2 review
10/10
Outstanding
Posted on May 21, 2025
Quiet, comfortable and convenient. Suitable for business trips. The coffee on the first floor is also good. The front desk lady gave me freshly baked snacks and breakfast. I had a very happy stay.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住十堰希爾頓逸林酒店並且對酒店住宿、環境、服務給予認可。很高興酒店的環境各項設施和服務為您創造了一次滿意的入住體驗,您的讚賞和肯定是我們不斷提升產品服務的動力,期待您及家人朋友的下次光臨.祝您旅途順利,生活愉快!
Guest User
Twin Guest Room
Stayed in Apr 2025
Family
18 review
10/10
Outstanding
Posted on May 5, 2025
The room is clean and has a swimming pool, which is not too big! The breakfast is very rich, waffles and hot dry noodles are very delicious! The hotel is located in the downtown area, and it is only 100 meters away from the barbecue! Very convenient!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住十堰希爾頓逸林酒店並且對酒店住宿、環境、服務給予認可。很高興酒店的環境各項設施和服務為您創造了一次滿意的入住體驗,您的讚賞和肯定是我們不斷提升產品服務的動力,期待您及家人朋友的下次光臨.祝您旅途順利,生活愉快!
Yizhihenanjing
Twin Guest Room
Stayed in Apr 2025
Family
15 review
6.0/10
Posted on May 4, 2025
I went there because it was ranked first on the luxury list, but the bathroom didn't have a ventilator, the room window was too small, it was stuffy without the air conditioner, and it was very noisy when it was turned on. At 7 o'clock in the morning, there were children shouting, running and playing in the corridor. The sound insulation of the room was too poor, and the door slammed loudly, so I couldn't rest well at all. The breakfast was even more exaggerated. It was said to end at 10:30, but there were almost no dishes, cold dishes, hot dishes and fruits, and they were not replenished. The waiters were busy collecting the meals. In the kitchen, there were people who could make noodles except for the noodle shop, and no one else was there. I could only eat noodles and bread. I have stayed in so many five-star hotels, but this is the first time I have seen this situation. I think I have stayed in many five-star hotels, and I have always been reminded to pick up the dishes and collect the meals at the end point. This is the first time I have encountered a situation where there is nothing to eat. Overall, the service and price do not match. I will not stay there again and I don't recommend it.
Original TextTranslated by Google
Response from Property: 感謝您選擇十堰希爾頓逸林酒店,您的滿意對我們十分重要!很抱歉此次入住未能達到您的預期,期望您再次選擇入住我酒店,服務無止境,希望您能再次光臨時,看到我們的不斷進步並不斷給予建議和指正,讓我們的每一次接待都是一次收穫,讓我們的每一次接待都能贏得您的完全認可,期待您的再次光臨。
Guest User
King Guest Room
Stayed in Apr 2025
Family
18 review
9.0/10
Great
Posted on May 6, 2025
The hotel front desk service is quite enthusiastic. The free biscuits tasted very good. Facilities: The overall facilities are good, the parking lot will be tight during holidays, and the air conditioner in the room is a little loud Environment: The environment inside the hotel is not bad, but the surrounding environment is average. It is close to the highway, and the room type on the road side has a bad experience of car noise in the early morning. Dining: For this price level, the breakfast variety is pretty good. There are many restaurants around the hotel, most of which are barbecue.
Original TextTranslated by Google
Response from Property: 感謝您選擇十堰希爾頓逸林酒店,您的滿意對我們十分重要!很抱歉此次入住未能達到您的預期,期望您再次選擇入住我酒店,服務無止境,希望您能再次光臨時,看到我們的不斷進步並不斷給予建議和指正,讓我們的每一次接待都是一次收穫,讓我們的每一次接待都能贏得您的完全認可,期待您的再次光臨。
Guest User
Deluxe Family Suite (Girls' Edition)
Stayed in Apr 2025
Family
127 review
10/10
Outstanding
Posted on May 4, 2025
I went to Wudang Mountain and chose several hotels in Shiyan. Finally, I decided to stay at Hilton Garden Inn. The room was large, clean and bright. The children liked the bunk beds very much. The hotel's buffet breakfast was also good. I will choose Hilton Garden Inn next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住十堰希爾頓逸林酒店並且對酒店住宿、環境、服務給予認可。很高興酒店的環境各項設施和服務為您創造了一次滿意的入住體驗,您的讚賞和肯定是我們不斷提升產品服務的動力,期待您及家人朋友的下次光臨.祝您旅途順利,生活愉快!
Xiaobo
King Superior Room
Stayed in Mar 2025
Traveling with friends
35 review
10/10
Outstanding
Posted on Apr 24, 2025
Facilities: Not bad, high occupancy rate Hygiene: Details are well done Environment: The surrounding facilities are OK, after all, it is a mountain city, and the roads are slightly inadequate Service: Miss Erica's warm and attentive service is the top priority of this five-star review
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住十堰希爾頓逸林酒店並且對酒店住宿、環境、服務給予認可。很高興酒店的環境各項設施和服務為您創造了一次滿意的入住體驗,您的讚賞和肯定是我們不斷提升產品服務的動力,期待您及家人朋友的下次光臨.祝您旅途順利,生活愉快!
Qiuqi
King Guest Room
Stayed in Mar 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 21, 2025
This stay was perfect! The hotel lobby is elegantly designed, with green plants and warm lighting creating a tranquil atmosphere. The staff always responds to your needs accurately. From customized breakfast to nightly snacks, every thoughtful arrangement is heartwarming.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住十堰希爾頓逸林酒店並且對酒店住宿、環境、服務給予認可。很高興酒店的環境各項設施和服務為您創造了一次滿意的入住體驗,您的讚賞和肯定是我們不斷提升產品服務的動力,期待您及家人朋友的下次光臨.祝您旅途順利,生活愉快!