Grand Gallery Hotel Bukittinggi Reviews

Very strategic place as it is super near to Jam Gadang, only couple of minutes walking distance. The staffs are nice and friendly and super helpful. Theres only 1 small lift, and it is taking forever on the lift waiting as the limit is only 5 person to be in the lift. May need to improve on the pest control as theres an incident when my nephew had a cockroach resting on his shirt (out of nowhere) while he was walking. May also need to consider the room’s air freshener (they are using coffee smell type?)

Nice view....wonderfull location and good and friendly staff....

i was given the last available deluxe room. the moment i stepped in, woah... the smell that came from the toilet was unbearable. i informed the hotel management about this predicament. hopefully they may take prompt action to address this issue.

room dressing look beautiful and clean toilet and shower good condition crew friendly and helping breakfast nice and superb recommended to stay

LUMAYAN NYAMAN

Clean and tidy, yesterday when I stayed here.. The TV broadcast had lots of ants 🫣 Please improve the service again...

Very good accommodation... For nearby tourist destinations... No need to use vehicles to go anywhere... Just walk.... Affordable price,.. clean and well-maintained rooms...

the receptionist is selective about customers only from their appearance. the language is rude. high-pitched.. already equipped with data but still rude.. the language is always with accusations and threats,, just because 1 employee must get a bad rating. even though the hotel is still an ordinary shophouse, it's a subscription. the better the building, the worse the service. not comfortable to stay for a long time. the ordered room is also not according to what was ordered

the room was stuffy and the bathroom smelled like urine when you first opened it

There is breakfast and a children's play area downstairs. And close to the gadang clock

near Jam Gadang and Kapau Linda, parking space is limited, we only got a room under the stairs which was noisy because many guests went up and down the stairs because the lift was slow and there was only 1.