10 Rue Nokeokoummane, Ban My Xay, Chanthabouly District, Vientiane, LaosView Hotel Details
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Riverside Hotel Guest Reviews
4.3/5
Very Good
115 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.0
Service4.3
Cleanliness4.4
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All reviews(115)
Positive reviews(109)
Reviews with photos/video(24)
Clean and tidy(30)
Friendly staff(25)
Awesome rooms(18)
Near shopping area(14)
Delicious breakfast(13)
Convenient for shopping(12)
Easy to get around(10)
Average sound insulation(8)
Negative reviews(6)
Anonymous User
Deluxe Suite
Stayed in Nov 2024
Couples
1 review
3.7/5
Posted on Dec 28, 2024
We was surprised about the good Restaurant in Front of the Hotel. The Room was ok for a Short trip because it‘s small and the wall is thin it’s not still quiet. The Location is grateful for City Trip.
6/16
Response from Property: We would like to send our sincerest thanks to you for choosing RIVERSIDE HOTEL as a place to stay during your trip.If there is anything that makes you unsatisfied, please understand. We will try to change and improve to give customers the best experience.Thank you very much!Hope to see you again next time.
Guest User
Superior Double Room With Terrace
Stayed in Dec 2024
Solo travelers
16 review
3.5/5
Posted on Jan 21, 2025
Rel. new hotel with modern, clean yet very small rooms and tiny bathrooms with a sliding door only a few cm away from the bed (hence very little privacy).Hardly any space to place your suitcase. Ok for a short time for one person but really very very tight for 2. Big modern safety box. Some rooms have balcony. Unfortunately zero noise isolation nor towards other rooms neither to the noise from outside. Some rooms have connecting doors which is even worse - just two thin wooden doors hence you can hear your neighbour breath or whatrver remarkable other sounds they produce in their rooms and bathrooms. Many chinese tourists. No pool nor gym. Nice little rooftop with a few chairs, tables and 2 sunchairs but no bar there. Breakfast is a small buffet with some asian and basic western food. Very friendly staff. Centrally located with many restaurants and shops around and the night market and river in easy walking distance.
Response from Property: We would like to send our sincerest thanks to you for choosing RIVERSIDE HOTEL as a place to stay during your trip.If there is anything that makes you unsatisfied, please understand. We will try to change and improve to give customers the best experience.Thank you very much!Hope to see you again next time.
Vaquero Tn
Deluxe Suite
Stayed in Feb 2025
Solo travelers
5 review
4.5/5
Great
Posted on Mar 9, 2025
This hotel is great for budget travelers who want some comfort.
JM Wheeler
Deluxe Suite
Stayed in Feb 2025
Other
5 review
4.5/5
Great
Posted on Mar 11, 2025
Nice clean room. The staff was amazing, friendly, and helpful. The location is great. The television channel has no signal.
James 9999
Superior Double Room With Terrace
Stayed in Aug 2024
Business travelers
79 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Very good location and good service, good price, good condition hotel pay usd 50
Response from Property: We would like to send our sincerest thanks to you for choosing RIVERSIDE HOTEL as a place to stay during your trip. Hope to see you again next time.
Guest User
Twin Room Without Window
Stayed in Jan 2025
Business travelers
4 review
3.5/5
Posted on Mar 10, 2025
Best location for street walking around with lots of restaurant, spa, shop, park and near river.
MC88
Superior Room With Window
Stayed in Dec 2024
Couples
4 review
2.7/5
Posted on Jan 31, 2025
1. Room sound proofing is very bad.
2. Pillows are too soft.
3. The toilet bowl couldn't flush. I had to get help twice. The 2nd time, when I approached the staff at the lobby at night and informed him that the toilet bowl couldn't flush, he insinuated that I threw toilet paper into the toilet bowl even though I explained and assured him that I didn't throw anything in and beside, he hadn't seen the condition of the toilet bowl yet.
All in all, a bad experience.
Response from Property: We would like to send our sincerest thanks to you for choosing RIVERSIDE HOTEL as a place to stay during your trip.If there is anything that makes you unsatisfied, please understand. We will try to change and improve to give customers the best experience.Thank you very much!Hope to see you again next time.
Kheng Leang
Superior Double Room With Terrace
Stayed in Dec 2024
Business travelers
15 review
1.7/5
Posted on Jan 24, 2025
Location is good, but hotel smell very bad, I asked for cleaning the room for 2 type they not do.
Response from Property: We sincerely apologize for the problems you encountered during your stay at Riverside Hotel. We are sorry that this happened to you and we are committed to making sure that this situation does not happen again. Thank you for your feedback so that we can do better.
eddy yeo
Superior Room With Window
Stayed in Dec 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jan 22, 2025
Nice place to stay in, very convenient with plenty of varieties of food within walking distance. Night market is just across the road too. Hotel staffs are friendly and helpful. Breakfast choices are good enough for this hotel.
Response from Property: We would like to send our sincerest thanks to you for choosing RIVERSIDE HOTEL as a place to stay during your trip. Hope to see you again next time.
Thavann
Superior Room With Window
Stayed in Nov 2024
Couples
4 review
4.5/5
Great
Posted on Dec 30, 2024
The room is good. But the soundproof is really bad. Our room is in 5 floors and we heard everything from the elevator sound to the other room sounds. Good location clean. But once again yeah. Noise from outside can be heard.
Response from Property: We would like to send our sincerest thanks to you for choosing RIVERSIDE HOTEL as a place to stay during your trip.If there is anything that makes you unsatisfied, please understand. We will try to change and improve to give customers the best experience.Thank you very much!Hope to see you again next time.
Fakhruddin
Superior Double Room With Terrace
Stayed in May 2024
Solo travelers
19 review
4.7/5
Amazing
Posted on Jul 1, 2024
Having recently spent five delightful days and four nights in Vientiane for a business trip with a touch of leisure, I found myself charmed by the Riverside Hotel. Its strategic location in the heart of the city made it the perfect base for exploring Vientiane's vibrant energy.
A mere two-minute walk from the famous Vientiane night market, the hotel offered easy access to the city's bustling core. For those seeking iconic landmarks, the Hard Rock Cafe Vientiane was just a five-minute stroll away. This convenient location proved invaluable throughout my stay.
The staff at the Riverside Hotel truly deserve a special mention. Their genuine friendliness and helpfulness were a constant source of warmth during my visit. The family-run atmosphere added a personal touch, making me feel welcome and cared for. I was particularly impressed when they accommodated my early check-in at 8.30am (arriving from Bangkok) without hesitation – a huge relief after a long travel day. Thank you again, Riverside Hotel!
My room on the 6th floor offered a delightful surprise – a balcony with a view of the city. The room itself was clean, neat, and thoughtfully simple, perfectly suited to my needs. A personal highlight was the separate shower area in the bathroom – a detail that promotes hygiene and creates a more comfortable experience.
While the breakfast selection wasn't vast, it was well-maintained and offered a decent variety. The fresh fruits were a particular delight, and I would love to see more vegetarian options added in the future – a minor suggestion for improvement. Housekeeping did a fantastic job, changing towels daily and keeping the room clean and tidy throughout my stay.
Response from Property: We would like to send our sincerest thanks to you for choosing RIVERSIDE HOTEL as a place to stay during your trip. Wishing all luck and happiness will come to you and your family. Hope to see you again next time.
May145
Twin Room Without Window
Stayed in Jan 2025
Family
16 review
4.5/5
Great
Posted on Feb 28, 2025
Nice location and good service..breakfast is also good. Clean rooms.
Response from Property: We would like to send our sincerest thanks to you for choosing RIVERSIDE HOTEL as a place to stay during your trip. Hope to see you again next time.
Guest User
Twin Room Without Window
Stayed in Aug 2024
Couples
9 review
5.0/5
Outstanding
Posted on Sep 15, 2024
A wonderful boutique hotel close to the river.
The hotel was tastefully rennovated not long ago and everything was very new.
Location was good; it is close to the night food market along the river, and has a rooftop terrace for views.
Along the sane street are several good french restaurants.
The staff were very helpful and spoke English.
Response from Property: We would like to send our sincerest thanks to you for choosing RIVERSIDE HOTEL as a place to stay during your trip. Hope to see you again next time.
Anonymous User
Superior Room With Window
Stayed in Jun 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Jul 5, 2024
Good good good good good
Response from Property: We would like to send our sincerest thanks to you for choosing RIVERSIDE HOTEL as a place to stay during your trip. Wishing all luck and happiness will come to you and your family. Hope to see you again next time.
GH Wong
Superior Room With Window
Stayed in Oct 2024
Couples
25 review
4.0/5
Very Good
Posted on Nov 16, 2024
Great location with friendly staff. Will attend again for my next visit
Response from Property: We would like to send our sincerest thanks to you for choosing RIVERSIDE HOTEL as a place to stay during your trip. Hope to see you again next time.