Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.3
Service8.2
Cleanliness9.1
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All reviews(205)
Positive reviews(192)
Reviews with photos/video(38)
Awesome rooms(36)
Awesome stay(34)
Easy to get around(24)
Friendly host(21)
Located downtown(19)
Large rooms(13)
Too noisy(11)
Convenient for shopping(8)
Negative reviews(12)
Anonymous User
Traditional King Room
Stayed in Apr 2025
Family
9 review
10/10
Outstanding
Posted on Jun 2, 2025
The location is very good, located just above Metro Station. The hotel gave us a simple breakfast due to payment of the resort fee which is a plus. The room is pretty good and the staff are very courteous.
6/7
Nighty night
Traditional King Room
Stayed in Mar 2025
Family
20 review
10/10
Outstanding
Posted on Apr 8, 2025
Cozy room with king size of beds, and the lounge and lobby are all fancy
Furthermore, the location is so great, just across the 7th street center metro station, if you guys need the metro to transport
The hotel is located in the heart center of the financial district
Guest User
Traditional King Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 23, 2025
I have stayed here for many years and always had an exceptional experience from Lynda at the front desk to Clay, the GM, Courtney, the Room Director and the entire Team.
Clearly a well trained group!
Great location, several restaurants within a block.
Wonderful lobby, conductive to working.
My only complaint is the Resort Fee which is unwarranted given it’s a business hotel and it is not necessary- just another fee that so many hotels are unfairly charging.
Hopefully it will stop soon as an unneeded additional fee to the Customer.
Anonymous User
Traditional King Room
Stayed in Nov 2024
Family
6 review
5.5/10
Posted on Dec 24, 2024
Its okay nothing fancy just average and decent place to stay
They ask for 200$ for deposit when we check out theirs so many tax to pay like 118$ 😆😆😆
At least you are safe when you stay there and not in some random hotels
Brian Mazo
Traditional Two Queen Room
Stayed in Oct 2024
Family
1 review
10/10
Outstanding
Posted on Dec 27, 2024
We had an Excellent stay. Will return again in the future when we stay in Los Angeles.
Soyeon
Traditional King Room
Stayed in Oct 2024
Business traveler
6 review
9.5/10
Amazing
Posted on Nov 3, 2024
In a very good location in DTLA and loved the vibe in the lobby as well as the guest rooms. Would've been better when the staffs cuold be more professional in explaining everything when checking in. Also, the check-in time is not flexible nor early.
Tiffanygoh86
Traditional Two Queen Room
Stayed in Oct 2024
Family
6 review
8.5/10
Very Good
Posted on Nov 25, 2024
Great place to stay in with good breakfast selection. With the membership you also enjoy free lounge.
Guest User
Traditional Two Queen Room
Stayed in Mar 2025
Family
8 review
8.5/10
Very Good
Posted on Apr 6, 2025
Location is good for exploring hotel, service is good
Jianshi
Traditional King Room
Stayed in Sep 2024
Solo traveler
13 review
10/10
Outstanding
Posted on Oct 18, 2024
Nice location with clean room and multiple amenities around the hotel.
elena
Traditional King Room
Stayed in Mar 2024
Couple
32 review
8.5/10
Very Good
Posted on Apr 13, 2024
Room was not cleaned properly. The carpet hasn’t been vacuumed in months and it was quite dirty. However when complained to the hotel, they took responsibility and cleaned it right away.
Christine T
Traditional Two Queen Room
Stayed in Jun 2024
Family
13 review
9.5/10
Amazing
Posted on Aug 14, 2024
Nice hotel, good downtown location with good restaurants.
Vincentravel
Traditional King Room
Stayed in Sep 2024
Couple
5 review
7.5/10
Posted on Oct 28, 2024
Location wise is good in LA downtown
Milest
Traditional Two Queen Room
Stayed in Jun 2023
Traveling with friends
11 review
9.5/10
Amazing
Posted on Jul 22, 2023
Good location,no slippers, Los Angeles Grand Sheraton Hotel is excellent! The rooms are spacious and well-appointed, the staff is friendly and attentive, and the location is perfect for exploring the city. Highly recommended!
Guest User
Traditional King Room
Stayed in Aug 2023
Traveling with friends
3 review
10/10
Outstanding
Posted on Oct 19, 2023
Clean and front desk upgrade room for us,tip the front desk always
Chana.s
Traditional King Room
Stayed in Apr 2023
Solo traveler
5 review
10/10
Outstanding
Posted on May 27, 2023
The hotel is located at good spot, close to the metro. The elevator is always busy but staffs are helpful