Jalan Permai 2, Genting Highlands, Pahang, 69000, MalaysiaSee Hotel Details
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1 night
Guest Reviews
7.9/10
Good
68 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.8
Amenities7.8
Service7.6
Cleanliness8.3
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All reviews(68)
Positive reviews(58)
Reviews with photos/video(21)
Awesome rooms(13)
Awesome stay(11)
Great location(9)
Loved the view(5)
Too noisy(5)
Great swimming pool(4)
Negative reviews(10)
Faizal Aris
Deluxe Two-Bedroom Suite
Stayed in Jun 2025
Traveling with friends
10 review
8.0/10
Very Good
Posted on Jul 28, 2025
This property located at a good location in genting permai where surrounded with many facilities such as KK mart, 7eleven, food stall, starbucks, patrol station. The aparment amenities is quite good where has a roof top swimming pool. Indoor ping pong room & gym. About the properties experiences, the property is well clean, nice interior design however i just a bit dissatisfied on the air cond under master room where it was autamatically stop after 10-15 minutes operated with it was default on the timer even try top reset it but it still happen. The aircond also is not really cool. Maybe the maple technician must look into this as priority. This also for the ceiling Fan inside the master room only can go for speed number 4. Other than that is not functioning . All the rest for me is good. This time visit i give 3 star out of 5. TQ
6/8
tissueeeee
Premier Two-Bedroom Suite
Stayed in Aug 2025
Family
6 review
7.5/10
Posted on Oct 22, 2025
take time to check in, take the key at different building
Jw2222
Royal Three-Bedroom Suite
Stayed in May 2025
Traveling with friends
2 review
4.0/10
Posted on Jun 7, 2025
To begin with, check-in was horrible. 5 staff working at the office with 2 person doing the ‘check-in’ . I was there earlier but was told strictly check-in at 3pm . Upon returning for 3pm check-in the line was horrendously long. It took me more than 35 mins just to check in. They should have been prepared for the surge of check-in if they are so strict about - strictly 3pm!
The room is nicely setup but is not clean. The fan , washing machine , cooking hood are all in bad condition. My whole body got itchy sleeping on their bed. But that’s not the worst. The worst is , the unit is right next to the main road, you will hear cars and motor racing up the hill every 30min the entire night. All of us had sleepless night at this hotel. The next day we are all tired and exhausted from the sleepless night.
I will never stay here anymore. Geo38 is way better
Ng@14
Premier Two-Bedroom Suite
Stayed in Apr 2025
Traveling with friends
2 review
8.0/10
Very Good
Posted on May 29, 2025
contrusction at opposite the condo, early morning about 8.00am start working very noisy , make people stay uncomfortable also cannot sleep well
Anonymous User
Deluxe Two-Bedroom Suite
Stayed in Jun 2025
Traveling with friends
10 review
10/10
Outstanding
Posted on Oct 1, 2025
good location with clear suite ..will come again with my friend
Guest User
Deluxe Two-Bedroom Suite
Stayed in Jul 2025
Family
2 review
8.0/10
Very Good
Posted on Nov 18, 2025
2bedroom with bathtub.balcony
Guest User
Premier Two-Bedroom Suite
Stayed in Mar 2025
Family
3 review
3.0/10
Posted on Apr 27, 2025
Mould in room, you get this room view which is a construction view
the room says 1 king and queen bed but its 1 king and 2 single beds.
You need to walk 12
Minutes after you get your keys to check in and also check out as the check in counter is in different building.
Overall a horrible experience
Jarad jay
Premier Two-Bedroom Suite
Stayed in Sep 2025
Family
30 review
10/10
Outstanding
Posted on Nov 8, 2025
Nice place with good views from the mountains and mountains and beautiful views from room
Have many services and shops nice cold weather
Mohd Saffuan Mustaffa
Deluxe Two-Bedroom Suite
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 8, 2025
Enjoy the short stay with family. The view so nice and the facilities complete.
Hirzi Jalil Official
Premier Two-Bedroom Suite
Stayed in Jul 2025
Family
1 review
7.5/10
Posted on Aug 9, 2025
All was good, until i use washing machine and the water leak to all places. Make me do the job cleaning. But overall the places is nice and comfortable.
Guest User
Deluxe Two-Bedroom Suite
Stayed in Aug 2025
Family
1 review
3.0/10
Posted on Sep 29, 2025
however still want to wait 3pm only can be check it, can't be early to check in
Guest User
Deluxe Two-Bedroom Suite
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Mar 22, 2025
Good view, good environment, clean and tidy. Recommend…..
Anger ja
Deluxe Two-Bedroom Suite
Stayed in Jun 2025
Family
10 review
3.5/10
Posted on Aug 6, 2025
Very hard to refund disposit back wait amols 1 month..if no ask then they will no refund back..frist time stay and last time ! Check in and room is different place !
Lqmn
Premier Two-Bedroom Suite
Stayed in May 2025
Family
7 review
10/10
Outstanding
Posted on Jul 13, 2025
Superb! The place is spacious and comfortable, making it perfect for families. Parking was easy, and it's conveniently located near the elevator. Definitely great value for money. Highly, highly recommended!
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Ryanlah
Premier Two-Bedroom Suite
Stayed in May 2025
Family
3 review
9.5/10
Amazing
Posted on Jun 17, 2025
Hotel is pretty new and well located convenient to shops and eateries which operates almost 24/7. Very accessible to everywhere includes Premium Outlets which is 5mins away and 20mins to Highland by drive. Well worth the value for money. Will come back again.