Narada Resort & Spa,Shoukai, Fuzhou.

Narada Resort & Spa,Shoukai, Fuzhou. Reviews

Narada Resort & Spa,Shoukai, Fuzhou.

No. 3 Duyuan Road, Zone 2, Shoukai Ziyue Garden, Luozhou Town, Cangshan District, Fuzhou, Fujian, ChinaSee Hotel Details
Narada Resort & Spa,Shoukai, Fuzhou.
Narada Resort & Spa,Shoukai, Fuzhou.Narada Resort & Spa,Shoukai, Fuzhou.Narada Resort & Spa,Shoukai, Fuzhou.
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1 night

Guest Reviews

9.3/10
Very Good
1721 review
Verified reviews
Location9.4
Amenities9.2
Service9.1
Cleanliness9.4
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All reviews(1721)
Positive reviews(1679)
Reviews with photos/video(723)
Classy environment(449)
Relaxing hot springs(351)
Friendly front desk staff(325)
Many amenities(289)
Delicious breakfast(200)
Close to metro(181)
Clean pool(91)
Great air circulation(38)
Negative reviews(42)
Guest User
Elegant Queen Room
Stayed in Apr 2025
Solo traveler
7 review
8.5/10
Very Good
Posted on May 5, 2025
As a foreigner it's hard to find places in China that would accommodate me. This hotel had anything a foreigner needs and the service was amazing even when they couldn't speak English they tried or found someone to help. Also the online chat function with the hotel works amazingly. Would recommend it for anyone just wanting to go and relax.
Response from Property: Dear guests, thank you very much for choosing Fuzhou Junlan Hot Spring Hotel and giving you a full score review. We are honored to bring you a comfortable and safe stay experience during your trip! The hotel is committed to creating a model project with strong brand personality and leading the quality of Fuzhou hot spring resorts. It is the closest comprehensive hot spring hotel to the city center in Fuzhou. It is an excellent choice for leisure, tourism, vacation and business activities. Xiaomoli looks forward to your visit again!
Guest User
Elegant Queen Room
Stayed in Jan 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 1, 2025
**Fantastic Stay at Fuzhou Narada Hotel** A wonderful experience! The staff, especially the front desk team, were exceptionally friendly and efficient—every request was resolved perfectly. Rooms are modern, spotlessly clean, and well-equipped. The hot spring facilities are rejuvenating, and the entire hotel radiates tranquility. Highly recommended for a seamless, relaxing stay in Fuzhou!
Response from Property: 尊敬的賓客:你好!感謝您在百忙之中抽出寶貴的時間分享體驗,留下感想。您對酒店給予了很高的評價,我們全體工作人員都感到非常榮幸。酒店以温泉中心“茉莉泉”為特色, 項目依託螺洲得天獨厚的76℃偏硅酸温泉,對人體極其有益,還設有美食湯街、唐風演繹、SPA芳療、小童遊樂、親子互動等綜合體驗,致力打造引領福州的閩湯文化的名片。同時温泉中心不定時調整賓客體驗活動,小茉鯉期待您的再次關顧!
Guest User
Guestroom - Double Occupancy (Doublebed)
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 19, 2025
The hotel service was excellent, their english was good so no need for a translation app. Staff was very friendly, Zoe even helped me out with getting around town very kind! The room was very clean and relaxing, the private hotspring was a must :). A no brainer for sure when im back! Remy
Response from Property: 尊敬的賓客,非常感謝您選擇福州首開君瀾温泉酒店並給予滿分點評,很榮幸我們能為您在旅途中帶來舒適與安心的入住體驗!酒店致力打造極具品牌個性且能夠引領福州温泉度假品質的典範項目,是福州距離市區中心最近的綜合型温泉酒店,是休閑、旅遊、度假及商務活動的絕佳選擇。小茉鯉期待您的再次光臨!
266062****
Hot Spring Double Bed Room With Private Indoor Hot Spring Pool
Stayed in Aug 2025
Business traveler
47 review
10/10
Outstanding
Posted on Sep 12, 2025
Good good good good good good good good good good good good good
Response from Property: 尊敬的賓客,非常感謝您選擇福州首開君瀾温泉酒店並給予滿分點評,很榮幸我們能為您在旅途中帶來舒適與安心的入住體驗!酒店致力打造極具品牌個性且能夠引領福州温泉度假品質的典範項目,是福州距離市區中心最近的綜合型温泉酒店,是休閑、旅遊、度假及商務活動的絕佳選擇。小茉鯉期待您的再次光臨!
Ligu Yang
Hot Spring Double Bed Room With Private Indoor Hot Spring Pool
Stayed in Oct 2024
Family
17 review
10/10
Outstanding
Posted on Dec 1, 2024
Nice food. Only improvement is needed for the villa cleaning and facilities maintainence. Thanks
Response from Property: Dear guest, Thank you for taking the time out of your busy schedule to review the hotel. We are very pleased to see that you are very satisfied with your stay. We believe that with your encouragement, we will work even harder to bring a perfect stay experience to every distinguished guest like you. We look forward to meeting you again and wish you a happy life!
Guest User
Guestroom - Double Occupancy (Doublebed)
Stayed in Oct 2024
Family
2 review
9.5/10
Amazing
Posted on Nov 9, 2024
This is the our first visit to Fuzhou. I traveled with my husband and my mum. I booked 4 different hotels for a total of 9 nights in Fuzhou. Narada is the second hotel. We stayed for two nights at the private hot spring wing. Was given free upgrade upon checking in. We were then driven to our rooms by the lovely front desk lady, Xiao Li (前台小李). She is very professional, super helpful as the moment we got out of the cab, she carried all our baggages. Throughout our trip, she is always there to answer all our questions and is very warm and personable. The next morning, we then called the front desk for the buggy to pick us up to the main hotel side for breakfast. The spread is very good with both Chinese and Western cuisine. The chefs are very nice and approachable. I want to take this chance to thank the restaurant waitress, Chen Hong (陈虹). Every morning we were greeted by her superb service. She shared with us about the culture, food and places to go in Fuzhou. She really go out of the way to make us feel welcomed. Checking out was a breeze too. We just called the front desk and leave our keys in the room and head off. We then made our way to next hotel nearer to the city centre. We were shocked by the condition as the surroundings and the exterior of the hotel looked so rundown and dirty. We then decide to go back to Narada. We were again served by Xiao Li (前台小李). The moment she saw us, she immediately came to us asking if there’s anything she can help us with. We told her about our horrific encounter at the other hotel and she helped us arrange for 2 rooms at the main hotel side. She even brought us up to see the rooms before committing the stay. We also met Chen Hong (陈虹) while waiting for the rooms, she was empathic and recommended other local places and events. We were so impressed by the rooms, the hospitality and the impeccable service by Xiao Li (前台小李) and Chen Hong (西餐厅陈虹) that we decided not to move in to the city centre and stayed here for 7 more nights before our flight back to Singapore. Big thumbs up to Narada Resort & Spa, Shoukai, Fuzhou. The people there are truly amazing. Thank you very much!
Response from Property: Dear Guest,Thank you for your wonderful review! We're thrilled to hear about your positive experience, especially with Chen Hong and Linda(Xiao Li) . It’s great to know he was able to assist you in retrieving your phone and that you felt supported throughout the process. We truly appreciate your kind words and hope to welcome you back for another memorable stay in Narada Resort & Spa, Shoukai, Fuzhou!
realllll_ho
Hot Spring Double Bed Room With Private Indoor Hot Spring Pool
Stayed in Mar 2025
Business traveler
7 review
10/10
Outstanding
Posted on Apr 10, 2025
设施:good 卫生:nice 环境:nice 环境:good
Response from Property: 尊敬的賓客,感謝您選擇入住福州首開君瀾温泉酒店,君瀾集團持續繼續秉承以人為本的服務理念,力求以個性化的服務提升入住體驗,讓您在這裏感受到更多的關愛在君瀾。我們衷心希望福州首開君瀾温泉酒店能成為您來福州的首選酒店,小茉鯉期待您的再次光臨!
M263280****
Elegant Queen Room
Stayed in Oct 2025
Solo traveler
46 review
4.0/10
Posted on Nov 7, 2025
The management and service were poor. The reception staff were expressionless during check-in, and there were few restaurants nearby. There were no charging stations. During peak season, when checking out was unattended, I had to follow up twice to process the check-out; the service was passive and unhelpful. The next day, I decided to change hotels and stay in Fuzhou for two more nights.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常抱歉此次入住體驗未能讓您滿意,給您帶來了不佳的感受我們深感遺憾。1.關於您提到的前台微笑服務.我們馬上加強員工培訓,提升服務主動性與微笑熱情度;2.酒店中餐廳均有各類包廂和各種特色閩菜系餐食供選擇。3.充電樁問題, 酒店已在審批此項配套,預計年底就會陸續到位,工作人員當場有做説明和反饋,酒店隔壁停車場是有配備充電樁設備,4.退房時正常掃碼免費,後顯示車輛沒在車場告知前台出不去,前台查看後馬上通知監控室工作人員手動馬上放行ok,後工作人員發現賓客實際車牌是粵A,但賓客輸成閩A,故停車系統沒有及時識別放行,酒店會報至相關部門,會增加現場人員的工作主動性和巡查,提高相關服務效率,再次向您致歉,希望能有機會重新為您提供優質的入住體驗,並祝您旅途愉快,闔家歡樂[玫瑰][玫瑰],謝謝!
M11591****
Guestroom - Double Occupancy
Stayed in Oct 2025
Couple
10 review
10/10
Outstanding
Posted on Nov 6, 2025
The hotel has a super convenient location, right next to the subway station! The room was clean and tidy with no unpleasant odors, the bedding was soft and comfortable, and Xiao Lu at the front desk was warm and attentive, showing great care and attention to detail. It's excellent value for money, and I'll definitely choose this hotel again next time!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Fuzhou Shoukai Junlan Hot Spring Hotel. We are very grateful for your support and trust. We will continue to uphold our service philosophy of doing things with heart, providing in-depth service, and showing care at every turn, so that you can feel the warmth of home at Shoukai Junlan. We look forward to your next visit to witness our progress. Little Jasmine wishes you a happy day!
Gubukensikeyueyun
Guestroom - Double Occupancy (Doublebed)
Stayed in Sep 2025
Business traveler
18 review
10/10
Outstanding
Posted on Oct 22, 2025
This hotel has a beautiful environment, and a bath in the hot springs instantly dispelled the fatigue of the journey. The room was clean and well-equipped, and the housekeeper Linda's service was warm and thoughtful. I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Fuzhou Junlan Hot Spring Hotel. We appreciate your support and trust. We will continue to uphold our philosophy of dedication, in-depth service, and unwavering care, ensuring you feel at home. We look forward to your return to review our progress. Xiao Moli wishes you a happy day!
M46124****
Elegant 2-bed Room
Stayed in Sep 2025
Business traveler
4 review
10/10
Outstanding
Posted on Oct 21, 2025
The stay was very comfortable. It's not far from the South High-Speed ​​Railway Station. The hotel is quiet and exquisite. Suki at the front desk even helped us upgrade our room. Because we have a baby, she specially arranged for us to stay on the tenth floor, a non-smoking floor. She was very considerate. I felt very good about this trip to Fuzhou.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Fuzhou Junlan Hot Spring Hotel. We appreciate your support and trust. We will continue to uphold our philosophy of dedication, in-depth service, and unwavering care, ensuring you feel at home. We look forward to your return to review our progress. Xiao Moli wishes you a happy day!
Yumou
Deluxe Queen Room
Stayed in Sep 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Oct 19, 2025
The hotel is close to the subway, making it very convenient for travel. It has complete facilities and excellent service. The room was spacious, bright, warm and quiet. Linda, the front desk receptionist, was enthusiastic, proactive and attentive.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at the Fuzhou Junlan Hot Spring Hotel. Every service department of the hotel is constantly working hard to provide more meticulous and timely service to every guest. We are very pleased to see your recognition of our work. We will cherish your trust and continue to strive for continuous improvement, always ready to provide every guest with high-quality service. Xiaomoli looks forward to seeing you again!
_WeChat16450****
Family Suite (Cool Sprouts Super Wings Dinosaur Theme Room)
Stayed in Sep 2025
Family
4 review
4.7/10
Posted on Oct 7, 2025
The hotel is a bit out of the way, with no major supermarkets nearby, and the Jasmine Springs isn't very popular. The environment was clean and tidy, but the room had a door connecting to another room, and at 1 a.m., the neighbors kept ripping at the door. The noise was so loud, I called to complain, but it was useless. It was a very poor stay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to share your stay experience. We value your feedback and are deeply sorry that your stay was not satisfactory. Regarding the location and surrounding amenities you mentioned, the hotel is located at the intersection of Hualong Road and Xianzhou Road, which is quieter than the city center. However, we understand the inconvenience this may cause to visitors. We have prepared transportation guides and nearby convenience information, and will be more proactive in providing them in the future to help guests plan their itineraries. We will also strengthen room soundproofing and strictly check the sealing and locking status of connecting doors to ensure privacy and a quiet rest. We sincerely apologize for the noise from next door at night and the untimely handling that disrupted your sleep. We have further strengthened our nighttime patrols and response mechanisms to strive to quickly resolve similar issues. Your experience is of paramount importance to us, and we are fully reviewing this feedback and strengthening staff training and room maintenance. Thank you again for your frankness and look forward to the opportunity to regain your trust.
M298468****
Deluxe Queen Room
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 20, 2025
The hotel has an elegant environment, free parking, complete facilities, clean rooms, comfortable hot springs, rich and delicious breakfast, and the service of Xiao Xie on the night shift is very good. Thank you for Xiao Xie's service.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at the Fuzhou Junlan Hot Spring Hotel. Junlan Group continues to uphold its people-oriented service philosophy, striving to enhance your stay experience with personalized service, allowing you to feel more cared for by Junlan. We sincerely hope that the Fuzhou Junlan Hot Spring Hotel will become your first choice when visiting Fuzhou. Xiao Moli looks forward to seeing you again!
M885795****
Guestroom - Double Occupancy (Doublebed)
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 29, 2025
This hotel is new and beautiful. There's a subway station right outside the hotel, making it convenient to the scenic spots around Three Lanes and Seven Alleys. The room was fully equipped and clean. Linda's service was excellent, responsive, and prompt.
Original TextTranslated by Google
Response from Property: Hotel response: Dear guest, thank you very much for choosing the Fuzhou Junlan Hot Spring Hotel and giving it a perfect score. We are honored to bring you a comfortable and secure stay! The hotel is committed to creating a unique brand and a model project that will lead the quality of hot spring resorts in Fuzhou. As the closest comprehensive hot spring hotel to the city center, it is an excellent choice for leisure, tourism, vacation, and business activities. Xiao Moli looks forward to seeing you again!