Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.3
Service9.8
Cleanliness9.3
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All reviews(42)
Positive reviews(41)
Reviews with photos/video(16)
Awesome rooms(19)
Large rooms(7)
Classy environment(6)
Loved the view(6)
Quiet & comfortable(6)
Friendly staff(6)
Nice bathtub(5)
Great value for money(4)
Negative reviews(1)
NNCTH
Deluxe Suite
Stayed in Aug 2025
Family
14 review
10/10
Outstanding
Posted on Oct 19, 2025
Convenient right opposite tianmen cable car. It’s a building with multiple different shops/ hotel. So just need to ensure get to the right floor.
Guest User
Deluxe 2-bed Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 16, 2025
Newly renovated. Very comfortable place to stay. Quieted, Clean. The projector and speaker are incredible. The owner and staff were very nice and helpful. Highly recommended.
Response from Property: 尊敬的賓客:感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,是您外出旅遊的最佳選擇。為您服務 是我們的榮幸,民宿全體員工期待您的下次光臨!
Guest User
Deluxe Suite
Stayed in Aug 2025
Traveling with friends
39 review
10/10
Outstanding
Posted on Oct 15, 2025
Beautiful hotel. Brand new in a great location. The only thing we booked for 7 and received a room for 6. A bit uncomfortable but at least we saved some money 😂.
Gracieeee18
Deluxe Queen Room
Stayed in Jul 2025
Traveling with friends
1 review
4.5/10
Posted on Aug 20, 2025
Okay but very far and not good service and manners
Response from Property: 尊敬的客人,非常抱歉此次入住未能給您帶來滿意的體驗!關於您提到的兩點問題,我們高度重視: 1. 位置距離:很抱歉民宿位置在江邊,古城景區裏面,無法通車。我們已在預訂頁面的“民宿位置”板塊明確標註了詳細地址及與主要景點裏麪,建議您下次預訂前可參考此訊息,或直接聯繫我們的管家聯繫,我們也會在您下車的地方接您,還可以幫您提行禮。 2. 服務禮貌:這完全是我們的失職。我們已第一時間將您的反饋反饋至服務部門,並將對全體員工進行再次的服務禮儀和溝通培訓,確保此類問題不再發生。您的真實反饋是我們改進的最大動力,衷心希望能有機會再次為您服務,彌補此次的不足。
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 20, 2025
The hotel is across the river. The owner was very welcoming and arranged parking for us. The room was on the third floor and was spacious, well-equipped, and very clean. Sitting on the inner balcony and drinking tea was very comfortable. It was a little noisy at night, and the windows didn't close tightly, which was a bit disturbing. Otherwise, it was very good! Highly recommended!
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6/9
M511202****
Deluxe Queen Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 17, 2025
The B&B is in the scenic area. The rooms are very good and clean. There are small bridges and flowing water on the riverside. It is ancient and charming. There are not many people coming here in the off-season. The experience is very high. There are relatively few people in the ancient town. It is very filmy to take pictures. The night view of Fenghuang Ancient Town is really beautiful. This homestay is highly recommended.
Original TextTranslated by Google
Chuchatingleide
Deluxe Queen Room
Stayed in Mar 2025
Couple
26 review
10/10
Outstanding
Posted on Apr 9, 2025
Give a five-star rating.
First of all, the boss is very nice👍
Very enthusiastic, great service!
The room is clean, the equipment is new, the view is beautiful, and the big bathtub is nice.
The travel photography downstairs also gave a discount, very good 👍 recommended 🌹
Original TextTranslated by Google
M23112****
Deluxe 2-bed Room
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Mar 15, 2025
I didn't expect there is such a large room by the Tuojiang River. The bathroom has separate wet and dry areas, a smart toilet, and a bathtub. If the children want to take a bath, the store also provides disposable bath covers, so they can bathe with peace of mind. The most important thing is that the bed is big so you don't have to worry about your child falling off the bed. The facilities are all new so you can feel at ease staying here. The boss is enthusiastic in service and the stay experience is very good👍🏻
Original TextTranslated by Google
_WeChat230925****
Deluxe 2-bed Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 14, 2025
The surrounding environment is very good, with green mountains and clear water. Children like to play in the water downstairs. The water quality downstream is much better than upstream. It is quiet to sleep. It is very comfortable to bring the elderly and children to live here. There are cruise ships at the door. Shopping is also very convenient. Leisure vacation and slow life. The family is very happy on vacation. The boss is very good. It is a warm homestay. The boss is kind and casual. I had a lot of fun on this trip to Phoenix. This homestay is highly recommended.
Original TextTranslated by Google
6/7
Guest User
Stayed in Jul 2025
Other
6.0/10
Posted on Aug 24, 2025
It's not a new opening, it just changed its name. I can only say that B&Bs are not branded hotel chains. In Fenghuang Ancient Town, I don't think any B&B is trustworthy.
Original TextTranslated by Google
Response from Property: Thank you for your honest feedback. We understand that B&Bs differ from chain hotels, but we will provide you with even more stringent service standards. We hope you'll experience the sincerity of our Fenghuang Ancient Town B&B again. We hope you'll choose us again on your next visit to the ancient town! We wish you a pleasant journey.
M466650****
Deluxe Suite
Stayed in Jun 2025
Family
11 review
8.0/10
Very Good
Posted on Aug 7, 2025
The overall feeling is still very good, can not be compared with the five-star, objective evaluation
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition and objective review! We are delighted that you have found our service to be "overall very good." We fully understand your comparison with five-star hotels, and this is precisely what motivates us to continuously optimize our quality and enhance our service. Building on our existing strengths, we will continue to refine every detail and strive to provide every guest with an experience that exceeds their expectations. We look forward to seeing you again and wish you a pleasant stay!
1816632****
Deluxe Suite
Stayed in May 2025
Family
7 review
7.5/10
Posted on Jul 4, 2025
The hotel is in the ancient city, and you need to walk a distance with your luggage!
Original TextTranslated by Google
Response from Property: Thank you for your feedback. There is no car access in the ancient city, and it takes 1-2 minutes to walk to the homestay. We apologize for the inconvenience caused to you.
M290768****
Deluxe Queen Room
Stayed in Mar 2025
Couple
8 review
10/10
Outstanding
Posted on Apr 28, 2025
The boss is very warm and friendly! Parking is also very convenient near the Temple of the God of Wealth! Pet friendly! The facilities are complete and the room hygiene is very good! Find peace and quiet in the midst of noise! Thanks to the enthusiastic boss, this trip to Fenghuang Ancient Town was very enjoyable!
Original TextTranslated by Google
M398379****
Deluxe Suite
Stayed in Apr 2025
Family
3 review
9.2/10
Great
Posted on Jul 16, 2025
Relatively affordable
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition and positive review! We are delighted that our B&B has provided you with a positive experience at an affordable price. Providing guests with cost-effective accommodations, ensuring they get their money's worth and enjoy their stay, is our ongoing pursuit. We look forward to you choosing us again on your next trip. We wish you a pleasant journey!