Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.0
Service9.5
Cleanliness9.4
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All reviews(106)
Positive reviews(103)
Reviews with photos/video(20)
Awesome rooms(19)
Delicious breakfast(18)
Awesome stay(17)
Great value for money(13)
Located downtown(9)
Easy to get around(8)
Convenient location(8)
Friendly front desk staff(6)
Negative reviews(3)
_WeChat12723****
Double Room with Wheelchair Access
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on Jun 9, 2025
Pretty good! I was travelling with my mom and daughter. A taxi ride only cost us a few pounds to get there. We had originally planned to walk from Central Station, but it was raining that day, so we took a cab instead. I was very pleased the front desk arranged a connecting room for us. Afterwards, I went by foot and public transport to the Epilepsy Centre in Glasgow.
Original TextTranslated by Google
Response from Property: Thank you very much for your review of our hotel. We are delighted to hear that you enjoyed your stay. We take great pride in our staff and we value your feedback. We hope to see you again. Best regards, Max - Hotel Manager
Guest User
Double Room with Wheelchair Access
Stayed in Jul 2025
Traveling with friends
4 review
6.5/10
Posted on Aug 26, 2025
Made the booking approximately two weeks in advance and requested (1) a quiet room on a higher floor and (2) 2pm checkout as IHG member (this is standard in Holiday Inn Express in the UK). Upon arrival both requests were ignored and the staff made no additional efforts to address those. Location is good. Breakfast was acceptable, not good.
Response from Property: Thanks for your feedback.All the best, Max - Hotel Manager
_CFT010000001155****
Double Room with Wheelchair Access
Stayed in Jun 2025
Business traveler
21 review
10/10
Outstanding
Posted on Jul 28, 2025
Pretty good overall. Having an NCP car park directly opposite was very convenient. The only downside was that the entrance was a bit tricky to locate.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的評價。很高興聽到您在這裏過得愉快。我們希望您能再次光臨。此致,Max - Hotel Manager
Guest User
Twin Room
Stayed in Sep 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on Oct 14, 2025
Convenience, clean, good services from the staff and nice breakfast …
Response from Property: Thanks for the amazing rating. We highly appreciate the feedback and we hope to see you again. All the best,Max - Hotel Manager
Guest User
Twin Room
Stayed in Jun 2025
Couple
4 review
9.5/10
Amazing
Posted on Jul 10, 2025
Great value, especially for the centre of Glasgow. Only had breakfast there, which had a great choice of hot and cold food. Went for a really nice Thai meal at Thai Orchid - highly recommended 👌
Response from Property: Hi, thanks for the amazing rating. Knowing you had a great stay brings a smile to our faces. It's lovely to see that our location was a highlight of your trip and we're pleased to hear you were impressed by the options at the buffet breakfast. We hope to welcome you back again. All the best, Max - Hotel Manager
M55937****
Twin Room
Stayed in May 2025
Family
9 review
10/10
Outstanding
Posted on Jul 15, 2025
This was my first visit to Glasgow, and the hotel was easy to find. The hotel offered a very comfortable stay, and its location was excellent for getting around. With restaurants and a shopping mall nearby, both dining and shopping were incredibly convenient. I would definitely stay here again on my next visit.
Original TextTranslated by Google
Response from Property: Thank you very much for your review of our hotel. We are glad to hear that you enjoyed your stay. We hope to see you again. Sincerely, Max - Hotel Manager
1350364****
Twin Room
Stayed in May 2025
Traveling with friends
31 review
9.5/10
Amazing
Posted on Jun 25, 2025
Great location! The hotel is just a short walk from Glasgow Cathedral, both train stations, and the city centre. Highly recommend.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的評價。很高興聽到您在這裏過得愉快。我們希望您能再次光臨。此致,
udenizkacan
Twin Room
Stayed in May 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Jun 21, 2025
It was a nice hotel with a lovely staff. Free breakfast is not great but it is okay. Location is great!
Response from Property: Thanks for the review, Guest User.The team will be happy to see they made a good impression. We take pride in the quality of our food and hope that we can continue delivering great-tasting meals. We're glad our location suited your needs.All the best,Max - Hotel Manager
6086****
Twin Room
Stayed in May 2025
Solo traveler
24 review
10/10
Outstanding
Posted on Jun 18, 2025
The hotel boasts a fantastic location, situated right by the river. It's very close to both Glasgow Queen Street and Glasgow Central train stations, making it incredibly convenient for getting around. There's also a great selection of dining options nearby.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的評價。很高興聽到您對我們的住宿感到滿意。我們的員工對此深感自豪,因此我們非常重視您的反饋意見。希望您能再次光臨。此致敬禮、
Ikikiki86
Twin Room
Stayed in Apr 2025
Other
8 review
10/10
Outstanding
Posted on Jun 12, 2025
Within walking distance of the shopping street, and very close to both the subway and train stations. The price is reasonable, offering good value for money.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的評價。很高興聽到您對我們的住宿感到滿意。我們的員工對此深感自豪,因此我們非常重視您的反饋意見。希望您能再次光臨。此致敬禮、Max - Hotel Manager
Guest User
Twin Room
Stayed in Feb 2025
Family
1 review
9.0/10
Great
Posted on Apr 11, 2025
We were allocated a double room but were offered a family room when they learnt that we were a family of three (including a kid), for no extra cost. We declined that offer. The room was slightly small, TV operated with a lag and searching for popular channels was a pain. The AC unit was old and not noiseless. The washroom was clean and equipped. Wished that the water from shower was hotter than offered. Breakfast was identical everyday, making it the most boring part of our stay. The property is tucked in one corner of the area and there is not much around in a 100 meter radius unless one is interested to view a slush-filled river.
Nantongdadike
Twin Room
Stayed in Feb 2025
Business traveler
152 review
7.7/10
Good
Posted on Apr 7, 2025
The hotel is situated by the river, just a 10-minute walk from the train station. The room size was acceptable. However, the main issue is that the hotel is quite old, and its facilities are outdated. The air conditioning was ineffective and extremely loud, making it very cold at night.
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Guest User
Twin Room
Stayed in Aug 2024
Solo traveler
132 review
9.5/10
Amazing
Posted on Oct 1, 2024
The hotel does not have parking lot but they give discounted price for ncp parking.
Response from Property: Thanks for the review!All the best,Max - Hotel Operations Manager
E3821****
Double Room with Sofa Bed
Stayed in Jan 2025
Family
16 review
10/10
Outstanding
Posted on Feb 23, 2025
Exceptional value for money, way better than anything in Edinburgh! I arrived a little after 12 PM, and they allowed me to check in straight away without an early check-in fee – that's a rare and welcome gesture!
Original TextTranslated by Google
Guest User
Standard Room with Double Bed
Stayed in Jan 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 26, 2025
I give you 5 star in this hotel
Customer service behaviour is very good
And I recommend this hotel to everyone one
Thank you
Response from Property: Thanks for the review, Guest UserOur team is committed to providing excellent customer service to all of our guests. All the best,Max - Hotel Manager