Near Baishiling Avenue (Baishiling Scenic Area), Qionghai, Hainan, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
3860 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(3860)
Positive reviews(3807)
Reviews with photos/video(1553)
Relaxing hot springs(1351)
Perfect for kids(768)
Clean pool(544)
Friendly front desk staff(457)
Family activities available(289)
Has play area for children(102)
Secluded lake view(81)
Negative reviews(53)
M382872****
Superior 2-bed Room
Stayed in Aug 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Sep 13, 2025
The hotel was spotlessly clean and impeccably maintained. Its beautiful surroundings, coupled with the breathtaking blue sky and lake views from our room's balcony, made for a truly picturesque stay. The hotel facilities were excellent, and the service was simply perfect – the staff were incredibly friendly, warm, and patiently answered every single one of our questions.
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Response from Property: Dear Guest, thank you for your thoughtful review! We were delighted by the cleanliness of your room and the beautiful lake-view balcony. We were also deeply grateful for the patience and enthusiasm of our service team. Your mention of being always available to answer your questions has become a benchmark for our team's service, and we will continue to enhance your trip with our attentive attention to detail. Next time you stay, why not try enjoying the sunrise over the lake from your balcony in the morning, or ask the front desk for recommendations on nearby hiking trails? We'll even reserve the room with the best view for you! We hope you'll visit Guantang again soon and rediscover the joy of a relaxing vacation amidst the blue skies and lake views! Best wishes! Hotel General Manager
Zzbai
Superior Queen Room
Stayed in Aug 2025
Traveling with friends
20 review
10/10
Outstanding
Posted on Sep 6, 2025
The surroundings were beautiful, the rooms were spacious and bright, and the bedding was very comfortable. The staff at the front desk were incredibly warm, friendly, and attentive. The hotel pool was very clean, and the hot spring and steam room facilities were also excellent. It was wonderfully quiet at night, making for a very comfortable sleep.
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Response from Property: Dear Guest, thank you for your kind review! We are honored that you encountered such a beautiful environment and bright rooms during your drive. The warm service from the receptionist, the clean swimming pool and comfortable hot spring sauna, combined with the tranquil sleeping environment at night, are exactly the "healing resort experience" we want to create for every guest. Next time you come here for a special vacation, why not try enjoying the mountain views from your balcony in the morning, or experience the hotel's newly launched "private hot spring bath + breakfast delivery" service, so that the wonderful feeling continues from waking up to falling asleep? We look forward to your return. Wishing you a pleasant life! Hotel General Manager
218644****
Superior Queen Room
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 8, 2025
The hotel is set in a beautiful natural environment, with lush greenery all around. The hot springs are fantastic; after a soak, your skin feels wonderfully smooth and comfortable. Our butler, Vicky, provided exceptional service. Her dining recommendations and check-in arrangements were handled flawlessly, making our stay truly worry-free and comfortable.
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Response from Property: Dear Guest, thank you for your recognition! We are delighted that you were satisfied with the hotel's ecological environment and hot spring experience, and we are also pleased that Vicky's attentive service gave you peace of mind. We look forward to your next visit and enjoy this comfortable stay. Wishing you a pleasant life! Hotel General Manager
Donut·tian
1 King Bed Standard Garden View Balcony
Stayed in Jul 2025
Couple
15 review
10/10
Outstanding
Posted on Sep 1, 2025
The room was excellent, the ambiance was great, and my entire stay was wonderful. But the real highlight was the little BBQ in the lobby every evening! The chef was superb; his grilled food was unbelievably delicious. I was completely smitten and took so many fantastic, Instagram-worthy photos.
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Response from Property: Dear Guest, thank you for your thoughtful review! We are delighted that you were satisfied with the room and ambiance. We were especially pleased to hear that you absolutely loved the barbecue from the Northeastern chef, and he's already gearing up to grill even more for you next time! We look forward to welcoming you back to discover more delicious food and photogenic moments. Have a wonderful stay! Hotel General Manager
Yingxiajiang
2 Twin Beds Standard Garden View Balcony
Stayed in Jul 2025
Family
2 review
9.2/10
Great
Posted on Aug 31, 2025
I had previously stayed here on my own a while back. This time, I visited with my children, and the hot springs were just as wonderful as I remembered. We booked cooking classes for the kids in advance, and the curriculum varied each day. The breakfast spread was also quite impressive. It's absolutely perfect for a family vacation. The staff did warn us about potential mosquito issues after the rain, but we didn't encounter any during our stay. Overall, the experience was excellent.
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6/7
Response from Property: Dear Guest, Thank you for choosing us again! We were delighted with our stay with our children, finding the hot springs incredibly relaxing. The daily culinary classes were different, the breakfast was plentiful, and you even thoughtfully reminded us about mosquitoes on rainy days. Your positive feedback warms our hearts! We look forward to bringing you and your children joyful family time again! Wishing you a pleasant stay! Hotel General Manager
M280022****
2 Twin Beds Standard Garden View Balcony
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 29, 2025
Guantang Holiday is my top choice when visiting Qionghai! The service is outstanding – so warm and attentive. Upon arrival at the lobby, the concierge immediately helped with our luggage, and check-in was seamless. So efficient! A special mention goes to Spring, who proactively contacted me to arrange a complimentary upgrade to a lake-view room. She meticulously outlined the operating hours for the hot spring pools and theme park, and even pre-arranged all the activities requiring reservations. Any questions I had were answered instantly. Overall, I was extremely satisfied with the entire stay! 😄 The hotel's wristband key system is incredibly convenient. I'll definitely be staying here again on my next trip to Qionghai.
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Response from Property: 親愛的賓客:感謝您將我們列為瓊海首選!禮賓的貼心服務、Spring 提前升級湖景房並細緻安排活動,以及手環開門的便利,都讓您滿意,我們深感榮幸。期待下次再為您帶來舒心體驗!祝生活愉快!酒店總經理
oltto
2 Twin Beds Standard Garden View Balcony
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 21, 2025
We returned to Guan Tang Hot Spring Resort in Hainan, and it truly created lasting memories for the kids! The room was comfortable, and we were very satisfied. The hot spring's fish spa pool was a family favorite, and all the other pools were also a lot of fun. We rented water guns and had an absolute blast. Our only minor regret is not getting to swim in the guitar-shaped pool, but we'll just have to save that for our next visit!
The hotel is ideally located near Baishiling Scenic Area, making it incredibly convenient for anyone wanting to go hiking. The hotel itself is beautifully situated, surrounded by a lake and mountains. Our room, thoughtfully upgraded by butler Vicky, offered a truly comfortable and pleasant stay; every morning, opening the curtains revealed a breathtaking view of misty mountains. There are so many picturesque spots throughout the hotel, each with its own unique charm, perfect for taking photos. I'll definitely come back next time and look for Vicky again!
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Response from Property: 尊敬的賓客,讀到您的分享,我們彷彿也跟着感受到了那份推開窗見山景的怡然!能因靠近白石嶺風景區為您的爬山計劃提供便利,又能讓環湖繞山的環境、適合拍照的景緻被您喜歡,這份認可太珍貴了~尤其感謝您對管家 Vicky 的肯定,她為您升級的山景房能帶來這般舒心體驗,我們會第一時間把這份表揚轉達給她,相信她會特別開心能被您記住。“下次還來繼續找 Vicky” 這句話,是對我們最大的期待呀!我們會好好守護這份韻味與用心,等着您再來,繼續在這兒發現更多美好,和 Vicky 再續舒心時光。祝生活愉快!酒店總經理
gaoflorence
2 Twin Beds Standard Garden View Balcony
Stayed in Jul 2025
Family
55 review
10/10
Outstanding
Posted on Sep 6, 2025
We chose this place for a stopover during our self-driving trip in Hainan. To our surprise, it was absolutely stunning! The scenery is beautiful, and it offers great value for money. The guitar-shaped swimming pool is lovely. Our child lost their glasses while swimming, and a security guard thoughtfully found and kept them safe for us. The hot springs are also fantastic. It's definitely worth making a special trip to vacation here.
The room's layout was very welcoming, it was incredibly spacious, and both the bed and sofa were extremely comfortable. Our suite featured double balconies, which was a fantastic perk. Stepping out, we were treated to a breathtaking view of the Wanquan River and the golf course, truly invigorating! The staff's service across all areas – from the hotel lobby and room service to the restaurant, foam party, and hot springs – was incredibly thoughtful and attentive. We would definitely bring our family back to stay here if we get the chance. It's truly great value for money! We were so engrossed in enjoying our stay that we didn't even take many pictures. Nevertheless, I wholeheartedly recommend this place for family trips or as a fantastic spot for friends to gather.
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Response from Property: 尊敬的賓客,讀到您的好評,彷彿跟着您一起感受了那份入住的愜意與舒心!套間温馨的佈局、寬敞的空間,舒服的床和沙發,還有雙陽台帶來的驚喜 —— 開門就能望見萬泉河與高爾夫球場的景緻,光是想象就覺得心曠神怡~更讓我們感動的是,從酒店大堂到客房服務,從餐廳到泡沫派對、温泉的工作人員,都用貼心服務讓您滿意,這份全方面的認可,是對我們最大的肯定。您説 “物超所值”“真心推薦親子出行或小夥伴聚會”,甚至因為太享受而沒顧上拍照,這份沉浸式的喜愛,比任何照片都珍貴呀~我們已經開始期待您帶家人再來的日子,一定備好同樣的舒心與歡樂,等着您和親友們續寫美好時光。祝生活愉快!酒店總經理
Ishanbaobao
Standard Room
Stayed in Jun 2025
Family
17 review
8.5/10
Very Good
Posted on Jul 28, 2025
The hotel is situated at the foot of Baishiling Mountain. We went on a Saturday, and with the indoor parking full, we had to park on the street. While there's a dedicated shuttle service to the hotel reception, a slight inconvenience was that it wasn't running when we returned around 9 PM, so we had to walk back (luckily, it was evening, so the sun wasn't an issue).
The hotel's kids' play area primarily comes alive in the evenings, offering a carousel, a sandpit, and more. My children absolutely loved it! However, the lighting throughout the area is incredibly dim, especially on the winding and dark path through the bushes to the carousel. Also, the lack of a handwashing station next to the sandpit was quite inconvenient.
The swimming pool isn't large, but it becomes very lively at night with outdoor movie screenings and BBQ, creating a fantastic atmosphere. Additionally, there are numerous hot spring pools, which were excellent!
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6/8
Response from Property: 尊敬的i善寶寶賓客,感謝您詳細分享入住體驗!酒店緊鄰白石嶺的地理優勢,以及小童樂園的旋轉木馬、挖沙項目能讓孩子喜歡,泳池的夜間氛圍和豐富的温泉池能給您帶來愜意,我們很開心。關於夜間擺渡車、小童樂園燈光較暗、沙池旁缺少洗手池等不便之處,我們已認真記下,會反饋給相關部門儘快優化,努力讓體驗更順暢舒心。期待下次再來,讓您感受到我們的改進,繼續享受度假的美好呀。祝生活愉快!酒店總經理
M331795****
2 Twin Beds Standard Garden View Balcony
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Jul 18, 2025
Our stay at Qionghai Guantang Holiday Hotel was simply perfect! From the moment we stepped into the lobby, we were greeted by professional and attentive service. The hotel offers many family-friendly activities; staff were readily available in the lobby to introduce them, and also engaged with children during meals in the restaurant. The room facilities were new and in perfect working order. The thermostatic shower with strong water pressure made for a very comfortable bathing experience. The hot spring area was definitely a highlight. The hot spring pools had crystal-clear water with temperatures ranging from 38 to 42 degrees Celsius. The children loved the pools so much they didn't want to leave – it's an excellent spot for a family vacation with kids.
There were no signs of old, worn-out facilities, no water stains or rust. What impressed me most was the hotel's meticulous attention to maintenance. From the neatly trimmed greenery in the landscape gardens to the impeccably maintained ceilings and walls in the rooms and public areas, the entire place genuinely didn't feel like a hotel that has been operating for years.
Here, you can enjoy a comfortable and relaxing vacation, and experience peace of mind thanks to the high-quality service and facilities. I highly recommend it to anyone who appreciates attention to detail!
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Response from Property: 尊敬的客人,感謝您用 “完美” 評價此次入住!大堂服務、親子互動、客房設施、温泉體驗及維護細節能被認可,我們無比榮幸。這份肯定是我們的動力,期待您再次光臨,也感謝您的推薦!祝生活愉快!酒店總經理
Anonymous User
2 Twin Beds Standard Garden View Balcony
Stayed in Jun 2025
Business traveler
27 review
8.7/10
Very Good
Posted on Jul 16, 2025
Overall, the service was excellent. The hotel boasts excellent facilities and clean rooms. Both the front desk staff and the lady serving desserts in the lobby were particularly attentive. However, we did encounter a few notable issues. The steak quality was disappointing, and the hot spring facilities were quite dated and run-down. Specifically, the Longfengchao area had a noticeable sewage smell from its drains, which was quite unpleasant. The flower pool was also a letdown, as the petals felt unpleasant. A special shout-out to Bella Xie, who made our Hainan trip magical and full of anticipation! Our sincere thanks once again!
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Response from Property: 尊敬的客人,收到您如此真誠的反饋,我們既為被認可的部分感到温暖,也為讓您有不悦體驗的地方深感抱歉,非常感謝您願意直言不諱地指出問題 —— 這正是我們進步的重要動力。特別開心服務態度、完善的基礎設施、乾淨的客房,以及前台和大廳甜品姑娘的周到服務能被您肯定;更要深深感謝您對 Bella Xie 的認可,她用用心讓您的海南之行充滿 “神奇與期待”,這份肯定會成為她繼續前行的力量,我們也會好好為她點贊。祝生活愉快!酒店總經理
🎶Sammi🌻 ʚleileiɞ
1 King Bed Standard Garden View Balcony
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 14, 2025
This hotel is truly fantastic! The service was incredibly attentive, and the staff were wonderfully accommodating. The front desk staff arranged early check-in for us, provided a complimentary upgrade to a mountain view room, set up a small play tent, secured complimentary breakfast, and even booked children's activities and station transfer service. Their thoughtfulness and attention to detail were exceptional. We will definitely be staying here again on our next visit and will highly recommend it to all our friends! The hot springs and pool were also superb. We absolutely loved our stay!
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Response from Property: 尊敬的🎶Sammi🌻 ʚ蕾蕾ɞ客人,收到您這麼熱烈的好評,我們簡直太開心了!能被您説 “真心不錯”,還願意以後再來、推薦給朋友,這份認可比什麼都珍貴~特別感謝您對前台小姐姐的肯定!提前入住、免費升級山景房、安排小帳篷、申請免費早餐,再到預訂小童活動和送站服務,這些細緻的安排本就是想讓您的旅程少些操心、多些驚喜。看到您覺得 “實在太周到”,小姐姐們怕是要偷偷樂一整天啦~温泉和泳池能被您喜歡,也讓我們格外欣慰,畢竟能讓大人孩子都玩得盡興,才是度假該有的樣子呀~我們已經悄悄記下您的約定,下次來一定準備更多貼心服務和好玩的項目,等着您和朋友一起來解鎖!酒店總經理