No.20 Chuanshan Avenue, Zhengxiang District, Hengyang, Hunan, ChinaView Hotel Details
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Hampton by Hilton Hengyang Huaxin Guest Reviews
4.8/5
Excellent
3939 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(3939)
Positive reviews(3903)
Reviews with photos/video(1031)
Friendly front desk staff(785)
Delicious breakfast(395)
Classy environment(286)
Would stay again(143)
Convenient parking(139)
Perfect for business trips(114)
Tasty restaurant(24)
Negative reviews(36)
Anonymous User
Cozy Double Room
Stayed in Feb 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 31, 2025
This stay was great! The hotel is in a great location, the lobby is bright, and the warm and thoughtful service of Miss Pingping at the front desk is especially refreshing. The room is clean and tidy, the bed is soft and comfortable, and the details are carefully considered. The buffet breakfast is rich in variety and tastes great. The surrounding transportation is convenient and the price-performance ratio is super high. I will choose this place next time!
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Response from Property: Hello, dear friend! Although the time we met was short, I can leave a good impression in your heart. I believe our story will become longer! Thank you very much for your encouragement. We hope that every guest can harvest warm happiness and full performance. We will provide the most cost-effective products and services! Looking forward to your coming again~————Seriously welcome Xiaopeng
Guest User
Cozy Double Room
Stayed in Feb 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 30, 2025
The hotel is generally ok, the environment is very good, and it gives people a very comfortable feeling as soon as they enter their eyes. Ouyang, who checked in, was warm and thoughtful, and the service was very friendly. The room facilities are complete, and the hotel has a good location and convenient parking. I will choose this hotel next time!
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Response from Property: Dear friend, hello! Seeing your comments, Huan Xiaopeng is very happy. I am very happy to bring you a pleasant mood during your trip. O(∩_∩)O~ Thank you for your support and love. Huan Xiaopeng looks forward to meeting you next time, Huan Xiaopeng is waiting for you here... ————Happy Huan Xiaopeng
Anonymous User
Superior Double Room
Stayed in Feb 2025
Business travelers
50 review
5.0/5
Outstanding
Posted on Mar 28, 2025
Stayed for two consecutive nights. The hotel service, hygiene, and catering were all very good. There were also free four meals a day, free laundry, and free mineral water. In particular, the front desk Xiao Song provided very good service, thoughtful and meticulous! He also arranged fruits and snacks for the room!
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Response from Property: Dear friend, I am so happy to see your praise! It is my greatest honor to serve you well. What is even more gratifying is that we can provide you with personalized service during your journey. I hope that through meticulous service and a warm and comfortable environment, every friend can feel the "friendly, reliable, caring and thoughtful" Huanpeng spirit. However, in this vast world, no matter what the story is, I will actively come to you, looking forward to meeting you again and waiting for the story to happen. - Huanpeng is always with you
Guest User
Cozy Double Room
Stayed in Feb 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 27, 2025
We arrived at the hotel relatively late. Feifei at the front desk was very enthusiastic and attentive. She introduced the hotel in detail. A small snack was also given in the room. We were very satisfied with the overall stay. The facilities were very complete and we would choose to stay here again next time.
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Response from Property: Thank you for taking the time out of your busy schedule to comment. It is an honor for Huan Xiaopeng to serve you. We are even happier that Huan Peng has been recognized by you. Happiness is simple from now on, happiness is simple from now on, and your arrival is the arrival of happiness. I wish you health and happiness every day! ——Happy and happy Huan Xiaopeng
Guest User
Cozy Double Room
Stayed in Feb 2025
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 25, 2025
This business trip to the Hampton by Hilton Hengyang was great! As soon as I entered the hotel, the service staff Pingping came over very enthusiastically to help with the luggage, and then quickly checked in and sent the luggage to the room. The room was also very clean and hygienic, the breakfast was very rich, and the facilities were complete. The hotel staff were very warm and thoughtful. In short, it was a very satisfactory stay experience!
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Response from Property: Thank you very much for your recognition of the hotel service staff. Choosing Hampton is choosing a pleasant trip. Hampton will treat every friend from afar as attentively as family members and sincerely welcome every friend as friends. We care about every encounter with you, whether short or long, to bring you a wonderful and unforgettable stay! Looking forward to meeting you again at Hampton by Hilton Hengyang Huaxin - warm-hearted Hampton
Guest User
Superior Room (2 beds)
Stayed in Feb 2025
Business travelers
1 review
4.8/5
Amazing
Posted on Mar 30, 2025
This time I chose the Hampton by Hilton for my trip and the experience was perfect. The room was clean and tidy, the breakfast was rich in variety, and there were midnight snacks. The staff member Pingping checked me in quickly, was warm and thoughtful, and helped arrange extra breakfast. Next time I travel, I will choose this place!
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Response from Property: Dear Huanpeng family, thank you for choosing Hampton by Hilton Hengyang Huaxin. Every surprise and touch from you is the direction and motivation for us to move forward. Thank you for your recognition of the hotel, which is the best encouragement for us. We will always maintain our service and look forward to your next "homecoming" and your shining 5-star praise next time! ----------Hardworking and motivated Huan Xiaopeng
Guest User
Cozy Double Room
Stayed in Feb 2025
Couples
45 review
3.7/5
Posted on Mar 25, 2025
This is the worst Hampton by Hilton hotel I have ever stayed in. The experience is extremely bad. There is no smart guest control, the TV cannot be projected, and there is no self-service laundry room. The hygiene is okay, but the pillows on the bed are different from other Hamptons, and there is no sleeping blanket. The service attitude is not very enthusiastic and indifferent. Especially when I saw a deliveryman coming in, the front desk clerk actually gave him a room card and asked him to go up by himself. I felt very unsafe to take the same elevator with the guests. As a consumer, I expect comfortable, convenient and safe accommodation, but the Hampton by Hilton in Hengyang disappointed me.
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Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Hampton by Hilton Hengyang Huaxin, and we apologize for your unpleasant experience. Your feedback is very important to us, and we will attach great importance to it and make immediate rectifications and optimizations. Regarding the facility issues you mentioned (smart guest control, TV projection, self-service laundry, etc.), we have recorded and fed back to the management, and will evaluate the upgrade plan in combination with the needs of guests; if you need to provide other types of pillows or personalized services, you can call the front desk at any time! In addition, special training has been carried out on service attitude issues to strengthen employees' service awareness and initiative and eliminate the phenomenon of "cold response". Regarding the safety hazards of takeaway staff entering the guest room area, we deeply blame ourselves and have dealt with it seriously, strengthened front desk registration supervision and security inspections, ensured the safety of elevators and public areas, and we will do our best to protect the safety and privacy of guests. I apologize again for the troubles caused to you! If you are willing to give us a chance to make a fresh start, I hope you can stay in our hotel next time and witness our growth. We also sincerely invite you to continue to supervise and motivate us, and we will continue to work hard to bring a comfortable and safe stay experience to all guests!
Guest User
Superior Double Room
Stayed in Feb 2025
Other
12 review
5.0/5
Outstanding
Posted on Mar 24, 2025
As always, I was satisfied. The breakfast was rich and sufficient. In particular, the receptionist Y Pingping was very warm and thoughtful. She told me everything I needed to know when I checked in, which saved me the time of asking questions later.
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Response from Property: Seeing your comments, Huan Xiaopeng is very happy. Huan Xiaopeng has always adhered to the service concept of "friendly, reliable, caring and thoughtful". It is also Huan Xiaopeng's responsibility to bring you a comfortable and satisfactory stay experience. With your recognition, we will work harder in the future! Looking forward to your next stay! ——————Happy Huan Xiaopeng
Guest User
Superior Room (2 beds)
Stayed in Feb 2025
Family
6 review
5.0/5
Outstanding
Posted on Mar 23, 2025
The hotel service is very good, especially the front desk Xiao Song, who told us that we had a lot of luggage and took the initiative to help us deliver the luggage to the room, and introduced the various services and locations provided by the hotel! In particular, the hotel actually provides four free meals a day, which is especially suitable for guests who drive to save time!
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of the hotel service staff. Choosing Hampton is choosing a pleasant trip. Hampton will treat every friend from afar as attentively as family members and sincerely welcome every friend as friends. We care about every encounter with you, whether short or long, to bring you a wonderful and unforgettable stay! Looking forward to meeting you again at Hampton by Hilton Hengyang Huaxin - warm-hearted Hampton
Xieyou
Cozy Double Room
Stayed in Feb 2025
Family
6 review
5.0/5
Outstanding
Posted on Mar 22, 2025
The room is pretty good, I slept well, the hotel service is very good, the front desk staff is enthusiastic, the hotel breakfast and dinner are very rich, unexpectedly, there are supper, there are also food for those who arrive at night, it's amazing, in short, very satisfied 👍
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Response from Property: Ding Dong~ We are very honored and happy to accompany you on this journey! Thank you for your affirmation and support. We hope that all tourists who come to Hampton by Hilton Hengyang Huaxin can have a lot of fun, respect every consumption of guests, provide the most cost-effective products and services, and look forward to your next visit! ———————Intimate and warm Xiaopeng
Jinshengrenpiao
Cozy Double Room
Stayed in Feb 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 3, 2025
During this trip, I experienced the Hampton by Hilton Hengyang. The service of the hotel is impeccable. From the enthusiastic guidance of Pingping at the front desk during check-in to the thoughtful response to special needs, the room is warm and comfortable, the breakfast is rich in variety, and there are four free meals a day. It is also very convenient to travel around. Next time I come to this city, it will definitely be my only choice!
Original TextTranslated by Google
Response from Property: Hello, dear friend! Although the time we met was short, I can leave a good impression in your heart. I believe our story will become longer! Thank you very much for your encouragement. We hope that every guest can harvest warm happiness and full performance. We will provide the most cost-effective products and services! Looking forward to your coming again! ————Seriously welcome Xiaopeng
Anonymous User
Superior Room (2 beds)
Stayed in Feb 2025
Family
1 review
4.5/5
Great
Posted on Mar 3, 2025
This trip was a great experience, and I must give this hotel a big thumbs up! As soon as I stepped into the hotel, I was impressed by the warm and elegant decoration style. The warm lighting and exquisite ornaments created a full atmosphere. Pingping, the front desk staff, was warm and thoughtful, checked in quickly, and introduced the hotel's services. The room was clean and tidy, and the bed was soft and comfortable, which made me relax instantly after a day of running around. The bathroom facilities were all available, and the toiletries were of high quality. The hotel's breakfast was rich and varied, and the taste was great. The location is even better, with convenient transportation around, close to shopping malls and attractions, and super convenient travel. I will choose this place next time I travel!
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Response from Property: Dear friend, thank you for your review. Providing you with quality service is Huan Xiaopeng's unremitting pursuit. We will continue to work hard to improve Huan Peng's service quality. We hope Huan Peng can become your friendly partner on your journey. We sincerely invite you to stay again, and there will be more surprises waiting for you to experience! We also look forward to receiving your full five-point praise next time - Huan Xiaopeng who pursues progress!
Lele84
Huan Xiaopeng Family Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Mar 1, 2025
This time, Hampton by Hilton Hengyang brought me an experience far beyond my expectations. The warm and thoughtful service made me feel warm. Pingping at the front desk checked me in quickly and introduced the hotel facilities. The room was clean and tidy, the breakfast was rich in variety, and there were all kinds of Chinese and Western dishes. The taste was amazing. The location is also very good, and parking is convenient. In short, this is an impeccable hotel. I will choose this hotel next time I travel!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Hampton by Hilton Hengyang Huaxin. It is our honor to receive such a good evaluation from you. We adhere to the principle of "friends know each other" to bring you a warm experience. Your good comments on the hotel will encourage us to make continuous progress. Thank you again for taking the time to share your stay experience with us. Looking forward to meeting you next time! ------------ Warm and friendly little friend
Guest User
Deluxe Double Room
Stayed in Jan 2025
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 28, 2025
The hotel is very close to the city center, shopping is convenient, and there are many snack streets nearby. The room is very comfortable with a good view. The Hengyang rice noodles for breakfast taste very good. In addition, the service is particularly good. Miss Feifei is warm and enthusiastic, very attentive and thoughtful. I will choose to stay next time.
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Response from Property: Dear friend, thank you very much for your likes and support for the hotel. I am deeply moved to receive such warm recognition! I am really very happy to receive your full praise. I hope to have the opportunity to serve you again and bring you a more pleasant experience. Thank you again for calling for us and sincerely invite you to come again - Happy Xiaopeng
Linfeng11
Cozy Double Room
Stayed in Jan 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The stay experience was quite good. The hotel environment was good, the room was clean and tidy, Pingping at the front desk checked in and received me warmly. I felt at home. The breakfast was rich in variety, with both Chinese and Western food, and the taste was also very good. I will come again if I have the chance
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Response from Property: At Huanpeng, you are our most distinguished friend. Your satisfaction is our greatest wish. Thank you for your recognition. We will definitely do better. Listening to the most beautiful sound in the world is the beauty of the breeze blowing off the dewdrops; appreciating a picture carved by time is the wonder of the bright moon embellishing the starry sky. Sending you good wishes, I wish you a happy life. I wish you a pleasant journey and welcome home at any time~~~——————The lively Huan Xiaopeng