Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.7
Service8.8
Cleanliness8.9
Filter by:
Sort by:
All reviews(40)
Positive reviews(2)
Reviews with photos/video(1)
Guest User
Standard Double or Twin Room
Stayed in Apr 2024
Traveling with friends
1 review
7.0/10
Posted on May 28, 2024
The service is first-class, but the hotel is in a remote location, which is very inconvenient if you don't drive yourself. The hotel has a bar service, and many nearby guests come to eat and drink
Original TextTranslated by Google
Anonymous User
Standard Double or Twin Room
Stayed in Jul 2024
Family
11 review
6.0/10
Posted on Aug 26, 2024
I stayed in so many hotels in the UK this time, but this was the only one that ******. This is basically a family hotel run by Indians, not a chain hotel, and I was really fooled. We are a family of three with one child. They said the room was too small to accommodate us, so they charged us an extra two nights of 1,200 RMB. But then they said there were no rooms available and they only changed the room for the second night. Why did they charge us two extra nights? This problem does not exist when staying in other hotel chains. This kind of thing happens in small family hotels, and Ctrip should not list such hotels. Comparing the service and price, it is better to book a chain hotel if possible. The facilities are also very average, just a mountain hut, small and damp. As for the location, it is very close to Windermere Railway Station as the crow flies, but this is a deception. In fact, you can't get there. You need enough time to take the ferry, and then you have to transfer to the bus. Transportation is very inconvenient. We came out of the train station and took a taxi around the lake for 30 minutes, which cost 400 RMB.